2-Star Hotels in La Chapelle-Saint-Mesmin

How do we get invoices? At the reception of the hotel, I was told that they could not do this for me, so I had to go to the spot to ask for it. However, there is no requirement for an invoice on this website. Please solve this problematic aspect.

We have visited this hotel a number of times over the past 15 years or so, including for some special occasions. Firstly the positives, the staff at reception were absolutely great and the manager and staff in the restaurant were also excellent. We had requested a change of room and this was facilitated without any fuss and again the reception staff organised this while we were out. The first room we were in had a very poor bathroom including the shower. There are no slippers or tissues in the rooms which though small items were indicative of what we saw as the small things being let slip. It appeared to us that the hotel is now focused on being a wedding venue and less attention is being paid to hotel. The breakfast was really disappointing and we were comparing it to one available at hotel we had stayed at immediately before arriving here. The coffee machine was a complete disaster and the staff appeared to be very inexperienced and failed to seize the fact that there was a problem and only agreed to make coffees when it was pointed out to them that machine was not working properly. Another guest spoke to me at the machine and said that it was inexplicable that we couldn't get a decent coffee in Italy. The selection of fruit was really poor and it appeared as if staff just added different fruit to top up the dish each day. This is a truly lovely hotel in a beautiful setting and it is a great pity to see if drop it's standards.

The situation is convenient but Campaniles used to be a more up market version of a travel lodge but now they are getting less si. We have always been able to take the dog into the restaurant but here we were told we had to sit outside. This wasn’t mentioned when we booked with a dog. Because of this we only had one course and no drinks as we did not wish to sit outside to eat. Very disappointing

Breakfast and unltd WIFI incl. in all rates at ibis Styles Orleans. The hotel has 42 rooms with AC incl. 3 singles and 6 twins. Ideally located near highways to Paris, Bordeaux and Tours, close to ZI d Ingre, Saint-Jean-de-la-Ruelle and just 10 min from downtown Orleans by car or tram, you can quickly get to your business meetings. The hotel welcomes you until 10pm. Please contact us for late arrivals.

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