Lord's Residence Boutique Hotel

On arrival several omission's and untruths in the description of the hotel and room became apparent. Free parking, Mini Bar, Garden, Outside seating area, reliable Wifi, Soundproofing where not true! The omissions where also not helpful as i am disabled - so the car ark not being near the hotel with cases to carry was appalling, Power cuts and medication needing refrigeration and three flights of steps before you reached the accommodation ALL should have been highlighted so I as a consumer could have gone ahead with the booking OR Looked elsewhere. On day two I had to ask to to change rooms due to the noise of the road throughout the night. beeping and screaming from cars which i understand is a nightly event. The room change made no difference as the room was located above a jazz Club - however that did curtail in the early hours! The other reason for changing rooms was I wrote a strong letter pointing out that dead human skin (black and think) on the shower hose, had no hot water and power cuts! The owner did meet me on the fourth day and went through my concerns - basically saying - i should have expected it! Breakfast was served at a nearby Cafe - (ANOTHER OMMISSION) and every breakfast (seven in total) served on cracked & chipped plates! having forty-five years of international travel to the USSR and South Africa as well as throughout the Med, I have never experienced such conditions and did advise the owner I would be be writing a review both on bookinng.com and trip advisor.

This could be a lovely hotel with a little attention but it's rather shabby. It is on a very noisy road and the curtains do nothing to keep the light from the street lights out. However it is very central and the staff were helpful. Breakfast was upstairs on the roof.