HOTEL ABEST GRANDE KYOTO KIYOMIZU

HOTEL ABEST GRANDE KYOTO KIYOMIZU Reviews

HOTEL ABEST GRANDE KYOTO KIYOMIZU

Sujyakucho 423, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0901, JapanView Hotel Details
HOTEL ABEST GRANDE KYOTO KIYOMIZU
HOTEL ABEST GRANDE KYOTO KIYOMIZUHOTEL ABEST GRANDE KYOTO KIYOMIZUHOTEL ABEST GRANDE KYOTO KIYOMIZU
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HOTEL ABEST GRANDE KYOTO KIYOMIZU Guest Reviews

4.6/5
Great
150 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(150)
Positive reviews(143)
Reviews with photos/video(39)
Friendly staff(37)
Convenient location(23)
Easy to get around(16)
Great value for money(11)
Average sound insulation(8)
Close to metro(8)
Classy environment(6)
Delicious breakfast(6)
Negative reviews(7)
Guest User
Single Room
Stayed in Jan 2025
Solo travelers
2 review
3.8/5
Good
Posted on Jan 11, 2025
I stayed here almost a week. At first when I came the room smelled of smoke or something. Something didn’t smell right so I friend on the air freshener and it was better. The room didn’t have a chair so I had to ask for one so I can work at night. There was some dust in the corner and stains and a hair on the pillow but still relatively cleaner than some other places. The bed is very very comfortable. Water is hot - I really liked the shower :) convenient location and small perks like happy hour etc.
Response from Property: Thank you very much for choosing Hotel Abest Grande Kyoto Kiyomizu from among many lodging facilities.We sincerely apologize for the numerous deficiencies.There is nothing we can do to improve them immediately, so we will make every effort to improve the situation by taking your valuable opinions into consideration and discussing them with all of our staff to ensure your satisfaction.We will do our best to ensure that your stay will be to your satisfaction the next time you visit us.We look forward to your continued patronage of our hotel.Hotel Abest Grande Kyoto KiyomizuFront Desk Staff
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Guest User
Single Room
Stayed in Dec 2024
Solo travelers
9 review
4.5/5
Great
Posted on Jan 7, 2025
Book for my father, room look clean and nice, showe toilet, breakfast is good and near the kiyomizu gojo station. Lovely service and room check-in procedure
Response from Property: Thank you very much for choosing Hotel Abest Grande Kyoto Shimizu for your important trip among many other accommodation options. We are honored by the many kind words we have received. All of our staff will continue to work hard to live up to your warm comments. We wish you good health and happiness and look forward to seeing you again. Thank you again. Hotel Abest Grande Kyoto Kiyomizu Front Desk Staff
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Annirrahmah
Twin Room
Stayed in Oct 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Everything was good! Location was convenient but also not in a crowded area, train station and bust stop is just 2 mins away, 2 konbinis are just opposite, very nice room, comfortable duvet. They also provided pajama, separated shower and toilet. Sleeping area is also separated with sliding door. Staffs are very polite and friendly. Very recommended indeed 👍
Response from Property: Thank you for staying at our hotel and leaving a wonderful comment.We are honored to having such a compliment on staff's attitude.We look forward to welcoming you again here when you come back to Kyoto in the future.Thank you.Hotel Abest Grande Kyoto KiyomizuFront Desk Staff
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Guest User
Twin Room
Stayed in Dec 2024
Couples
1 review
4.2/5
Very Good
Posted on Dec 25, 2024
Great value for money. No fancy view from window, but otherwise zero things we found inconvenient.
Response from Property: Thank you very much for choosing Hotel Abesto Grande Kyoto Shimizu from among many lodging facilities.Thank you very much for your kind contribution.We will make every effort to satisfy our guests by taking your valuable opinions into consideration and discussing them with all of our staff members.We look forward to your continued patronage and look forward to serving you for many years to come.Hotel Abest Grande Kyoto Kiyomizu Front Desk Staff
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Guest User
Twin Room With View
Stayed in Sep 2024
Solo travelers
4 review
4.8/5
Amazing
Posted on Sep 12, 2024
This is THE best budget hotel to stay in Kyoto. Welcome drink will surprise you. Rooms are new and clean with nice SONY TVs. All the young staff are super welcoming and attentive! And btw just beside KH railway near Duck river. I will definitely come again in the future.
Response from Property: Thank you for staying at our hotel.That the comment you would come again motivate us more than anything.We would love to welcome you again in the future!Hope you had a safe trip to your home.Hotel Abest Grande Kyoto KiyomizuFront Desk Staff
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Bengbeng21
Eco Twin
Stayed in Nov 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Hotel was clean, customer service was great. Check in didn’t take much time that I can smoothly enter my room. The location itself is quiet, but you’ll find bus stop in front of the hotel so you can travel easily from there by city bus. After checking out, they were willing to store your luggage, so don’t mind your luggage when you still want to stroll around the city after check out. Over all it was a great stay! Thank you!
Response from Property: Thank you very much for choosing Hotel Abest Grande Kyoto Kiyomizu out of many accommodation facilities. We are very honored to receive such a high evaluation.We will continue to work sincerely while paying close attention to the feelings of our customers.Our hotel is quite convenient as we have a bus stop and a station in front of our hotel. I hope you had a great time exploring around Kyoto.Thank you for taking the time out of your busy schedule to post your review. We wish you good health and happiness, and we look forward to seeing you again. Thank you very much.Hotel Abest Grande Kyoto Kiyomizu  Front Desk Staff
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Guest User
Twin Room
Stayed in Apr 2024
Family
5 review
2.7/5
Posted on Apr 20, 2024
Although the railway station is close, if you want to go to the city center, you still need to transfer twice.
Response from Property: Thank you very much for choosing our hotel out of many accommodation facilities. As you said, the train that runs near our hotel is the Keihan Railway, so the bus is convenient for getting to Kyoto Station.
Bennyben
Eco Twin
Stayed in Mar 2024
Travel with friends
6 review
3.7/5
Posted on Apr 4, 2024
The hotel's location is quite good, close to public transportation stations, the Kamo River, and nearby shops, and not far from Kiyomizu Temple. The front desk service attitude is very good, but the hotel rooms are somewhat below the standard of a 4-star hotel; they are not spacious, the soundproofing of the windows is very poor, and the exhaust device in the room makes a loud noise at night. When the elevator opens on the ground floor, it leads directly to the dining area, and the smell of food fills the entire floor. Isn't this too close?
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Response from Property: Thank you very much for choosing our hotel from among the many accommodation facilities available. Thank you for your valuable feedback. The issues with the size of the rooms, soundproofing, and elevators are related to the facilities, so we cannot immediately improve them, but we will consider them based on your opinions.
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Ruth
Single Room
Stayed in Mar 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Mar 18, 2024
A hotel in a very convenient location to explore Gion. Very clean. With very polite and helpful staff.
Response from Property: Thank you very much for choosing Hotel Abest Grande Kyoto Kiyomizu amongst all other accommodation options.We are very grateful for your kind words of praise.We are very relieved that you were able to enjoy the unique facilities of our hotel at a leisurely pace.We would like to welcome you again and again in the future with our warm hospitality.We look forward to serving you for many years to come.Hotel Abest Grande Kyoto Kiyomizu Front Desk Staff
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Babalong
Suite
Stayed in Jan 2025
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 19, 2025
Good Location and Convince
Response from Property: Thank you for selecting us out of the many possible places here.Thank you very much for your compliments. We hope you had no inconvenience during your stay with us.As you mentioned, our hotel is located in the southern part of Kyoto City, very conveniently located to both JR Kyoto Station and the downtown area in a wide range of locations. All of our employees will continue to make every effort to provide you with a restful, second home away from home.We look forward to welcoming you back again.We wish you good health and happiness and look forward to seeing you again.Hotel Abest Grande Kyoto Kiyomizu Front Desk Staff
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Stephenongch
Twin Room
Stayed in Dec 2023
Couples
6 review
4.0/5
Very Good
Posted on Dec 31, 2023
A green hotel with limited space for large luggage and restricted amenities with no bottled water offered or alternative water cooler. 20 minute walk to UNESCO Temple. 5 minute walk to Keihan station. Next to Double Tree Hilton and close to convenience stores Lawson and Family Mart. Staff are kind and will keep luggage after strict checkout at 11am.
Response from Property: Thank you very much for choosing Hotel Abest Grande Kyoto Shimizu for your first stay among many hotels.We are very relieved to hear that you had a good rest during your stay with us.We will continue to strive to satisfy our guests with our cheerful service and smiling faces.We look forward to serving you for many years to come.Hotel Abest Grande Kyoto Kiyomizu Front Desk
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俊斌
Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
nice hotel,very convenient!
Response from Property: Thank you very much for choosing our hotel from among many lodging facilities. All of our employees will continue to work hard to live up to your warm words. All of our employees look forward to seeing you again. Hotel Abest Grande Kyoto Kiyomizu Front Desk Staff
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Anonymous User
Eco Twin
Stayed in Feb 2023
Family
31 review
4.0/5
Very Good
Posted on Mar 1, 2023
Good hotel to stay, clean and tidy, stay in second time, staffs are helpful.
Response from Property: Thank you very much for visiting our hotel again. We are very grateful for your compliments. Did you experience any inconvenience during your stay? I am also very proud to receive compliments from customers who are discerning in their customer service. As a hotel and hotel person who is worthy of your feedback, we will continue to work even harder in the future. With the heartfelt words of our customers in mind, we will continue to work hard every day to put the comfort and satisfaction of our customers first, without being complacent as a new hotel. We hope that you will be able to escape from your everyday life and enjoy a heart-enriching trip next time. We wish our customers all the best in their future endeavors. thank you very much. Hotel Abest Grande Kyoto Shimizu Front Staff
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Cam Gabriel
Deluxe Twin
Stayed in Apr 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Apr 25, 2023
Nice and spacious. The room as well as the staff are great. The location is great, near the station and easy to find. For improvement, I suggest a system when one room/person could not hoard both of the laundry machines for several cycles.
Response from Property: Thank you very much for choosing Hotel Abest Grande Kyoto Shimizu from among the many accommodation facilities available. All of our staff are very pleased to hear that you had a relaxing and relaxing stay. All of our staff members value the customer's perspective, so warm words like this are the best encouragement for them. However, regarding your valuable requests, there are some areas that cannot be improved right away, so we will use your valuable opinions as a reference and discuss them with all of our staff, working diligently every day to ensure customer satisfaction. I will do my best. We wish you all the best in your future endeavors and look forward to your return. thank you very much. Hotel Abest Grande Kyoto Shimizu Front Staff
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Guest User
Twin Room
Stayed in Jun 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Jun 21, 2024
all good
Response from Property: We are really appriceiated by your good words for us even though we are in progress.Your comment became a good motivation for us to make our services better. Thank you so much.
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