Henn na Hotel Kyoto Hachijoguchi

Henn na Hotel Kyoto Hachijoguchi Reviews

Henn na Hotel Kyoto Hachijoguchi

Ward, Higashikujo Higashisannocho, １５, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8004, JapanSee Hotel Details
Henn na Hotel Kyoto Hachijoguchi
Henn na Hotel Kyoto HachijoguchiHenn na Hotel Kyoto HachijoguchiHenn na Hotel Kyoto Hachijoguchi
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1 night

Guest Reviews

8.8/10
Very Good
165 review
Verified reviews
Location9.2
Amenities8.2
Service8.5
Cleanliness9.1
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All reviews(165)
Positive reviews(164)
Reviews with photos/video(61)
Awesome rooms(49)
Clean and tidy(43)
Easy to get around(20)
Awesome amenities(14)
Great value for money(11)
Convenient for shopping(8)
Well designed(6)
Close to train station(5)
Negative reviews(1)
Wave Pongruengkiat
Hollywood Twin Room-Non-Smoking
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on May 13, 2025
First thing first, Dinosaur !! Only that is already worth your spending. The location is really close to Shinkansen which might suit who wants to travel various cities. The room is clean, quite small but compensated with prime location. The shower and toilet are separated, convenience for couple or family. The hotel makes me love Japanese bathrooms, cozy and effective! But above all, Dinosaurs!!!
6/10
Response from Property: Thank you for sharing your wonderful feedback with us! We are thrilled to hear that you enjoyed your stay, especially the proximity to the Shinkansen and our clean and cozy rooms. We’re also happy to know that you found the bathroom facilities convenient and up to your expectations.Most importantly, we’re glad the dinosaurs made your stay even more memorable! They are one of our unique features, and it’s great to see that they brought a smile to your face.We look forward to welcoming you back for another exciting and comfortable experience. Safe travels and hope to see you again someday!
Hachoo
Twin Room
Stayed in Mar 2025
Couples
3 review
8.0/10
Very Good
Posted on Apr 12, 2025
Good location near Kyoto station Easily accessible to all parts of kyoto and beyond Dinosaur concierge cute but not helpful Has another human staff there but not present all the time Luggage lock service very good at lobby Overall we enjoyed our stay!
Response from Property: Thank you very much for your review.We are so happy to hear about the location near Kyoto Station and free lockers at the robby.We are always in the office and can support you if there is any problem.Please be assured.Thank you.
DIETER HELMUT
Twin Room
Stayed in Mar 2025
Travel with friends
16 review
9.0/10
Great
Posted on Apr 10, 2025
The position near the station is the best. Also the Guiness at the Stone Bar tast good.
Response from Property: Thank you very much for your review.We are so happy to hear that!Arigatogozaimasu!
jrdonalddd
Twin Room
Stayed in Nov 2024
Travel with friends
18 review
10.0/10
Outstanding
Posted on Jan 1, 2025
Amazing location! Right beside the Kyoto main train station. There is a convenient store right at the corner and a lot of food options are the train station as well. Clean and huge room.
Response from Property: Thank you very much for your review.We are so happy to hear that.We look forward to seeing you again someday.Arigatogozaimasu!
LaiLing
Twin Room
Stayed in Oct 2024
Solo travelers
8 review
8.0/10
Very Good
Posted on Dec 8, 2024
Location is very close to Kyoto station. Excellent place to stay as it is very convenient for food and transportation. Will stay here again when I'm back next year.
Response from Property: Thank you for your review. We are so happy to hear that! . We are looking forward to seeing you again next year. Arigatogozaimasu!
Anonymous User
Twin Room
Stayed in Oct 2024
Couples
3 review
8.0/10
Very Good
Posted on Nov 13, 2024
Got shock by the reception, even though already knew there are dinosaurs. Self check in process is quite simple but kind of feeling insecure😆. The amenities are very basic. The room is consider spacious than other hotel. I like their individual shower room which separated from toilet and basin. The pillow is too flat and uncomfortable. I choose this hotel is because near to Avanti, where we can took the bus to Kansai airport without taking the train.
6/9
Response from Property: Thank you for your review.We apologize for the pillow not fitting your size. However, it is a standard size in Japan. If the size does not fit you, please request an additional pillow and we will provide you with one.Other than that, we are happy to hear that you were satisfied with your stay. Thank you very much for choosing our hotel.
Leung
Twin Room
Stayed in Oct 2024
Couples
2 review
9.5/10
Amazing
Posted on Nov 23, 2024
Room is clean and location is good. Just few minute to subway station
Response from Property: Thank you very much for your review.We are so happy to hear that.We are looking forward to seeing you again some day.Arigatogozaimasu!
Corina Lavinia
[Phiten Room][Hollywood Twin Room][Non-Smoking]
Stayed in Feb 2025
Travel with friends
6 review
7.5/10
Posted on Apr 8, 2025
Shall I begin with good parts. Good position! Clean and a good bad. That's all with good parts ! Sorry! We stayed for 8 nights, with breakfast, 200 and some euros for a night with breakfast. Room clean, but all you can see from the windows was a wall. Breakfast! For this price was a shame! Every day mainly same things. Although in the presentation is written they have two restaurants, actualy they have one wich is a pub. So breakfast was served in the pub, with pub chairs and tables. I don't recomand this hotel!
Response from Property: Thank you for staying with us.We are very sorry that you were not satisfied with your stay.We will take the points you have pointed out into consideration in our future hotel operations.Thank you very much.
Guest User
Double Room
Stayed in Jan 2025
Travel with friends
1 review
9.5/10
Amazing
Posted on Mar 3, 2025
You are very good hotel, super location ! But we wasn't enough the water. We haven’t drink water in room, on flour.
Response from Property: Thank you very much for your review.But we are sorry about water for drink. We don't have it in the room. So the guest have to buy it at the vending machine on the 3rd floor or nearest convenience store.We are sorry about the inconvenience.Thank you for your good feedback.Arigatogozaimasu!
Guest User
Hollywood Twin Room-Non-Smoking
Stayed in Mar 2025
Couples
3 review
9.0/10
Great
Posted on Apr 16, 2025
Room is clean. Only got a scare when checking in over at the hotel front desk hahaha
Response from Property: Thank you very much for your review.We are so happy to hear that.But we are sorry about checking in.However, the dinosaurs are working hard and doing the best.Please kindly understand it.Thank you.
JConrad
Twin Room
Stayed in Jun 2024
Solo travelers
69 review
7.0/10
Posted on Jul 22, 2024
The rooms were nice but no view at all, I loved the dinosaurs at the check-in counter. It's walkable from Kyoto Station and There are plenty food choices nearby the hotel.
Response from Property: Thank you very much for your review.We are sorry about the view from your room. The view depends on the floor because there are a lot of buildings nearby.But thank you very much for your good comments about the location and dinosaurs. We are so happy to hear that.We are looking forward to seeing you again some day.Thank you.
Guest User
Hollywood Twin Room-Non-Smoking
Stayed in Nov 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jan 16, 2025
The check-in system had a problem retrieving my booking but a staff came out to help me right away. The room is not big but it was cleverly designed to allow some flexibility in working with a big luggage. The coat hanger rack by the door was a smart touch. Also I appreciate they supplied a bath loofa towel and toothbrush at the lobby (for free). Good amount of USB outlets for charging our devices. Easy to reach from Kyoto station and close to Toyota rent a car shop if you need to pick up your car. The dinosaurs were cute!!
Response from Property: Thank you for staying at Henn na Hotel Kyoto Hachijoguchi.We would also like to thank you for your valuable feedback regarding your stay at our hotel.It is our greatest pleasure to realize that you were satisfied with your stay. We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.
Gertjan
Twin Room
Stayed in Nov 2024
Family
15 review
8.5/10
Very Good
Posted on Dec 6, 2024
Excellent location. The staff was attentive with helping to check in. The breakfast is very basic, not worth to book
Response from Property: Thank you for your review. But we are sorry about breakfast. However, thank you very much for your good opinion. We are looking forward to seeing you again someday.
Anonymous User
Twin Room
Stayed in Apr 2024
Family
6 review
9.0/10
Great
Posted on Jun 3, 2024
Love those cook dino hotel attendants at the counter and how staff would still be available to assist with check-in. It was a bummer that bottled water/refill stations were not provided and we had to get our own water. That said, location was awesome with two roads to Kyoto station, and the fuss free automated experiences made up for it. Also a plus point to have 7-11 just round the corner.
Response from Property: Thank you very much for your review.But we are sorry about the inconvenience about a bottle of water. And thank you very much for your valuable feedback.We are looking forward to seeing you again.Thank you.
G. Sam.
Phiten Double Room
Stayed in Oct 2024
Couples
20 review
10.0/10
Outstanding
Posted on Dec 15, 2024
Ask for upper levels (＞ 2) if you want ot open window for a fresh air as on one side of the hotel there's a smoking area. Otherwise Hen na hotel is always great!
Response from Property: Thank you very much for your review.We are so sorry about the smoking area.We don't have it in the hotel.(only outside)We are looking forward to seeing you again someday.