Tsugu Kyoto Sanjo by the Share Hotels

Tsugu Kyoto Sanjo by the Share Hotels Reviews

Tsugu Kyoto Sanjo by the Share Hotels

Kyoto, Nakagyo Ward, Masuyacho, 75, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-8111, JapanView Hotel Details
Tsugu Kyoto Sanjo by the Share Hotels
Tsugu Kyoto Sanjo by the Share HotelsTsugu Kyoto Sanjo by the Share HotelsTsugu Kyoto Sanjo by the Share Hotels
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Tsugu Kyoto Sanjo by the Share Hotels Guest Reviews

4.5/5
Great
103 review
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.5
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Positive reviews(13)
Reviews with photos/video(6)
Awesome stay(5)
Awesome rooms(4)
Negative reviews(1)
PEI YUN
Moderate Large with Japanese-style
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The environment is very clean, the kitchen in the shared space is also very clean and well-equipped, the room is very comfortable, and the breakfast is delicious (the staple meals are not repeated for two consecutive days).
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Response from Property: 親愛的客人非常感謝您入住我們酒店。我們對您的積極反饋深表感謝、我們非常抱歉未能及時回覆您。我們酒店的一部分是建於 1914 年的現代建築(已註冊的有形文化遺產),從共用廚房可以看到其尖頂。除了廚房的功能外,我們還將保持空間的完整性,讓您有一個放鬆的住宿環境。此外,ushiro 還提供早餐,主菜單每天更換,包括新增菜單項目。我們期待您的光臨。TSUGU京都三條 山本
Guest User
Moderate Large with Japanese-style
Stayed in Aug 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The environment is quiet, the service is excellent, the facilities are rich, and the accommodation quality is good. Suitable for travel and accommodation options for all ethnic groups. There is a shopping street nearby within a 5-minute walk, and there are many restaurants to choose from around the hotel.
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Response from Property: 非常感謝您入住 TSUGU Kyoto Sanjo。 您對我們的設施和地理位置的讚譽令我們深感榮幸。 希望您對下榻本酒店感到滿意。 請隨時向我們的工作人員索取該地區的推薦餐廳地圖。 我們期待您的再次光臨。中井 TSUGU Kyoto Sanjo by THE SHARE HOTELS
nana ♡
Moderate Large
Stayed in Jul 2024
Travel with friends
25 review
4.7/5
Amazing
Posted on Sep 3, 2024
The hotel provides free umbrella rental Spare parts provided: toothbrush and toothpaste, makeup remover cotton swab set, razor set, folding comb Pajamas are available for self-pickup below the supplies area. On the fourth floor, you can use kitchenware, drinking water, and a large refrigerator for free. Overall, the environment is beautiful! There are many shops nearby to visit The convenience store is a short walk away but ok Within walking distance to Nishiki Market
Original TextTranslated by Google
Response from Property: Thank you very much for staying at TSUGU Kyoto Sanjo. Thank you very much for your compliments regarding our amenities, kitchen space and location. We hope you were satisfied with your stay at our hotel. The QR code on the information card given to our guests introduces our recommended nearby facilities, so please take advantage of it the next time you stay with us. Thank you very much for taking the time to write this review. We look forward to welcoming you again. 非常感谢您入住 TSUGU Kyoto Sanjo。 我们期待您的再次光临。中井 TSUGU Kyoto Sanjo by THE SHARE HOTELS
Guest User
Standard Queen
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The rooms are clean. Good soundproofing. Delicious breakfasts.
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Response from Property: Большое спасибо за ваше пребывание в TSUGU Kyoto Sanjo. Для нас также большая честь получить вашу высокую оценку и комплименты. Мы рады слышать, что вы остались довольны своим пребыванием в нашем отеле. Мы будем рады приветствовать вас снова.Haruka TSUGU Kyoto Sanjo by THE SHARE HOTELS
Guest User
Moderate Large with Japanese-style
Stayed in Jun 2024
Family
4 review
4.2/5
Very Good
Posted on Jul 27, 2024
The location of the hotel is a bit far from the station, and there are also supermarkets and convenience stores nearby. If there are more than 4 people, it is not suitable to book this room type. Although it is OK, it will be crowded.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at TSUGU Kyoto Sanjo. We hope that your stay at our hotel was a wonderful memory for you. However, we apologize for any inconvenience caused to you regarding your room. We have a larger room than that, so please stay there next time. Thank you for taking the time to write this review. We look forward to welcoming you again.谢谢。Haruka TSUGU Kyoto Sanjo by THE SHARE HOTELS.
Guest User
Superior with Japanese-style
Stayed in Oct 2024
Family
2 review
2.0/5
Posted on Nov 28, 2024
I can only give two points out of five. The two points given are Hot bread for breakfast, kitchen available for cooking, and smoking area The tatami in the room is not clean Not long after I entered the room and sat down, my body felt itchy. New towels in the room smelly The wifi signal in the room is unstable Even though I'm connected to wifi, I still can't access the Internet. Even with different cell phones, the location in the room remains the same. The response from people at the hotel was not helpful. This is my first self-guided trip and I don’t know how to deal with this situation... Write it here for other people’s reference I can only give this place 2 out of 5. The two points I gave are for: • The warm bread provided for breakfast • The kitchen available for cooking • The smoking area However: • The tatami in the room was not clean. Shortly after sitting down, my body started feeling itchy. • The fresh towels provided in the room had a bad smell. • The WiFi signal in the room was unstable. Even when connected, the internet didn’t work. I tried different phones and locations in the room, but the issue persisted. Asking the hotel staff for help didn’t resolve the problem. This was my first time traveling alone, and I didn’t know how to handle a situation like this. I’m sharing my experience here for others to consider.
Original TextTranslated by Google
Response from Property: 親愛的客人非常感謝您入住我們酒店。很抱歉我們花了這麼長時間才回復您的寶貴意見。我們已經對 Wi-Fi 系統進行了更改,並正在努力改進。很抱歉,在您入住期間,我們未能為您提供解決方案。另外,關於榻榻米和床單等設施、我們將與前台工作人員、清潔人員和送貨公司共享訊息,以改善情況。TSUGU京都三條 山本
Fish928
Standard Queen
Stayed in Dec 2023
Couples
4 review
4.0/5
Very Good
Posted on Jan 16, 2024
This hotel has a lot of personality The overall feeling is OK The geographical location is a bit complicated But close to shopping area Clean and sanitary The location of the room and lobby public area is suitable for taking photos.
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6/8
Response from Property: Thank you for staying at TSUGU Kyoto Sanjo. Thank you also for the various photos you took during your stay. Thank you for staying at TSUGU Kyoto Sanjo, especially the living room and kitchen space on the fourth floor where you can relax or cook. Hope you will visit Kyoto again. Best regards, Tomohide TSUGU Kyoto Sanjo by THE SHARE HOTELS
Guest User
Moderate
Stayed in Sep 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Environment: Shared restaurant with everything you need
Original TextTranslated by Google
Response from Property: 親愛的客人非常感謝您入住我們酒店。我們對您的積極反饋深表感謝、我們非常抱歉未能及時回覆您。使用當地食材烹飪是旅行的樂趣之一。我們希望您能使用我們酒店四樓的共用廚房,享受這種樂趣。如果您能享受到這樣的樂趣,我們將非常高興。我們將竭盡全力為您提供更方便的服務。我們期待與您再次相見。 TSUGU京都三條 山本
Guest User
Junior Suite in the Historic Bldg.
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 24, 2024
I really liked the hotel. Breakfast is delicious. The location is great.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at TSUGU Kyoto Sanjo. We are honored to receive such high praise and compliments from you. We hope you are satisfied with our services. Thank you for taking the time to write this review in your precious time. We look forward to welcoming you again. TSUGU Kyoto Sanjo Haruka
Guest User
Moderate Large with Japanese-style
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The room is quite big, clean and tidy, and the surrounding environment is very good
Original TextTranslated by Google
Response from Property: Thank you for staying at TSUGU Kyoto Sanjo. We are delighted to receive your high praise. Our hotel has a variety of room types to suit every occasion for couples and families traveling together. Hope you will visit Kyoto again. Best regards, Tomohide TSUGU Kyoto Sanjo by THE SHARE HOTELS
Guest User
Moderate
Stayed in Oct 2023
Family
2 review
4.0/5
Very Good
Posted on Dec 12, 2023
I stayed in this hotel for three nights. The location is very good. There is a very delicious Showa Izakaya near the hotel. We ate there for two nights in a row. There are many small shops. This is why I booked it. But there are a few things that I really don’t want to complain about. Not fast. 1) The hotel POS machine has limitations. There is no UnionPay, and the most important thing is that domestic credit cards (swipe payment) cannot be used. We can only use chip cards or foreign contactless credit cards, which caused us to go out to withdraw cash temporarily. 2) There is no free drinking water in the room, so you need to go out to buy mineral water every day. 3) When cleaning the room, you need to stick the magnet on the back of the door to the outside. These reasons make me feel that spending 1,400 yuan a night is not worth it. Of course, it’s understandable that the red maple season doubles. All in all, this hotel is suitable for families traveling with children and the elderly, but if the price exceeds 1,000, it is not recommended.
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Response from Property: Thank you for staying at TSUGU Kyoto Sanjo. We apologize for the inconvenience. We would like to respond to your submission. ① UnionPay cannot be used, but card payment can be used. ②You can use the drinking water bottle in the room or drink free drinking water from the water dispenser in the kitchen on the fourth floor. As you said, Kyoto is the season of red leaves in November, so the prices of all hotels in Kyoto are rising. Since our hotel is close to all tourist attractions, we hope you can understand our prices. Best regards, Tomohide TSUGU Kyoto Sanjo by THE SHARE HOTELS 
Guest User
Moderate
Stayed in Sep 2023
Business travelers
1 review
3.0/5
Posted on Oct 17, 2023
This is my second time using it. I had a good impression last time, but this time the bathroom was not cleaned properly. There was a lot of black mold. Also, the room next door was noisy until late at night, so I contacted the front desk and they said they would ask for help, but it didn't get any quieter after that. I was a little disappointed because I really liked the location and convenience.
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Response from Property: Thank you very much for staying at TSUGU Kyoto Sanjo. We would also like to thank you for taking the time to post a review despite your busy schedule. We deeply apologize for the inconvenience caused by not meeting your expectations regarding the bathroom and nighttime service. Regarding the bathroom issue, our cleaning staff and front desk staff have since carried out a thorough check after cleaning. Regarding the complaint from the neighboring room, our front desk staff has contacted the guest in that room. Thank you for your valuable feedback. We look forward to seeing you again when you visit Kyoto. TSUGU Kyoto Sanjo by THE SHARE HOTELS Tabata
Guest User
Moderate Large
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
comfortable environment
Original TextTranslated by Google
Response from Property: 親愛的客人非常感謝您入住我們酒店。我們對您的積極反饋深表感謝、我們非常抱歉未能及時回覆您。酒店靠近京都市地鐵烏丸御池站和市中心、酒店位於方便觀光和購物的地區。希望我們能為您提供最佳解決方案。我們將每天不斷改進我們的服務。歡迎您在訪問京都時光臨。 TSUGU京都三條 山本
Dongjiu99
Moderate Large with Japanese-style
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Great! Convenient location and comfortable room
Original TextTranslated by Google
Response from Property: Thank you for staying at TSUGU Kyoto Sanjo. We are glad to hear that you were satisfied with your stay. There are various shops near our hotel including restaurants and Nishiki Market. Since we are located in the center of Kyoto, it is also easy to access major tourist attractions. Hope you will visit Kyoto again! Best regards, Tomohide TSUGU Kyoto Sanjo by THE SHARE HOTELS