Lake Victoria Serena Golf Resort & Spa
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1 room, 2 adults, 0 children
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Lake Victoria Serena Golf Resort & Spa
Kigo Rd, Kyadondo, Central Region, Uganda
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Highlights
Free parking
Lots to do
Delicious breakfastAmenities
Golf course
Outdoor swimming pool
Sauna
Massage room
Gym
Private parkingFree
Car rentals
Bar
All amenities
Property Description
Located in Kampala, Lake Victoria Serena Golf Resort & Spa is on a lake, a 1-minute drive from Lake Victoria Serena Golf Resort & Spa and 7 minutes from Mildmay Uganda Hospital. This family-friendly resort is 4 mi (6.5 km) from Lake Victoria and 4.1 mi (6.6 km) from Doctors' Hospital Sseguku.
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7.9/10
Cleanliness7.9
Amenities7.9
Location7.9
Service7.9
All 26 reviews
Surroundings
Airport: Kajjansi Airfield
(7.7 km)
Airport: Entebbe International Airport
(33.9 km)
Landmarks: Golf Serena
(440m)
Landmarks: Victoria View Gardens and Lodges Kakoola
(920m)
Landmarks: Kigo Gardens
(1.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Presidential Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric blanket
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8
Deluxe Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
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Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
5
Executive Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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4
Deluxe Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
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Guest Reviews
7.9/10
Good
26 reviews
- Cleanliness7.9
- Amenities7.9
- Location7.9
- Service7.9
Average for similar properties in Kyadondo
Review summary
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Spacious and Comfortable Rooms: Many reviews lauded the spacious, well-furnished rooms with modern amenities, mini-bars, and adequate lighting. Cleanliness and attention to detail in room maintenance were frequently appreciated.
Guest User
May 31, 2025
Been here many times but this one time I was delayed for over an hour at the reception check-in. However the last day of my stay was brightened by a one Vanessa kind lady in the restaurant. She was so willing to help with any inquiries regarding my diet and made ways between chefs and my table.
Guest User
April 30, 2025
Home away from home, that provides a touch of luxury at affordable cost, providing an escape from the hustle and bustle of city life, within the precincts of Lake Victoria. The rooms are spacious and fully furnished with a mini bar, tea point, reading tables, sufficient lighting clean rooms with sufficient amenities .... the list is endless.....
Guest User
January 24, 2025
The entire Serena brand can do no wrong as far as I'm concerned, so I am a tiny bit biased. But not only is this the nicest hotel in the Kampala area, they're also the best to work with if you're organizing a wedding, a conference, your first born's 5th birthday party... basically any event where you need professional services and have the highest of standards. I can't recommend them enough. It's the people, the beautiful facilities and the stunning landscape.
Guest User
January 12, 2025
De ligging van het hotel is goed. Helaas bleek direct bij aankomst in de kamer de WIFI niet te werken, op zich is dat niet zo’n groot issue maar de vraag hierover werd totaal niet serieus genomen. Na veel gedoe heb ik aangedrongen op een kamer in hetzelfde complex als mijn zoon en zijn vriendin (begreep sowieso niet waaromzij ergens anders geplaatst waren. Je moet in de horeca direct afrekenen. Let goed op de rekening want ze zijn nogal creatief en de prijs is al inclusief fooi. Op de laatste dag bleken onze deurpassen geblokkeerd, ook dit bleek lastig op te lossen en ze wilden ons extra laten betalen. Het zwembad is prima maar onze tip is om dit hotel te laten voor wat het is want er zijn veel betere ondanks de vele sterren.
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Verified traveler
August 14, 2024
Consideration of late check-out for golf player
Most of the facilities and services were satisfactory, but the hotel lacked consideration for golf players regarding check-out times.
Even if start playing golf at 7 am when the golf course opens, at least 4 hours of play time is needed and extra 1 hour for showering and check-out preparation, but I was asked to check out at 10 am, and even if late check-out was allowed, I was asked to check out by 11:30 am at the latest.
I think this is because the hotel, (they say 'Golf Resort'), does not understand the nature of the game of golf, and I hope this will be corrected in the future.
Guest User
November 20, 2024
Africa offers a vast array of memorable locations to visit. Again, my Secondary School Set was my ticket to discovering the Pearl of Africa. What would I do without these chaps? Fifty years of Friendship, is what we tagged it. Free yourself. Explore Africa. Discover hidden treasures.
Guest User
November 11, 2024
My worst experience in a supposedly 5star resort. I went for a reunion with a group of about friends. The hotel craged me almost $82 for two bottles of a dimple white wine! I was charged oer glass, I.e 4 per bottle! The taxi fare by the hotel was a rip off as well. I was billed $60 per trip to and fro the airport despite transportation being pre-arranged!! Never visit this destination. Staff were nice, but management was incompetent!! If I had checked reviews prior, I would have asked the organisers to book another hotel. Foreigners, beware
Yeni
August 9, 2024
As reported there above
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Sauna
Massage room
Gym
Private parking
Free
Car rentals
Bar
Tennis court
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Playground
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Taxi booking service
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Room service
Health & Wellness
Tennis court
Golf course
Off-site
Mini golf
Beauty and makeup
Gym
Massage room
Sauna
Yoga session
Activities
Fishing
Public Areas
BBQ
Additional charge
Smoking area
Garden
Elevator
Cleaning Services
Clothes dryer
Clothes steamer
Facilities for Children
Playground
Kids' board games/puzzles
Children's meals available
Children's toys
Business Services
Postal service
Multi-function room
Conference room
Additional charge
Business center
Accessibility
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 12:00–24:00
Check-out: 10:00–11:00
Front desk hours: 24/7
To check-in, contact the property in advance.At the same time, please provide your flight information, your check-in time
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Renovated: 2011
- Number of Rooms: 93
Located in Kampala, Lake Victoria Serena Golf Resort & Spa is on a lake, a 1-minute drive from Lake Victoria Serena Golf Resort & Spa and 7 minutes from Mildmay Uganda Hospital. This family-friendly resort is 4 mi (6.5 km) from Lake Victoria and 4.1 mi (6.6 km) from Doctors' Hospital Sseguku.
Relax at the full-service spa, where you can enjoy massages and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The Citadel Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Kampala? This resort has 29 square feet (3 square meters) of space consisting of a conference center and 5 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 124 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The Citadel Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Kampala? This resort has 29 square feet (3 square meters) of space consisting of a conference center and 5 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 124 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Lake Victoria Serena Golf Resort & Spa?
The cancellation policy for Lake Victoria Serena Golf Resort & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Lake Victoria Serena Golf Resort & Spa?
What are the check-in and check-out times at Lake Victoria Serena Golf Resort & Spa?
Standard check-in time at Lake Victoria Serena Golf Resort & Spa is 12:00-24:00 and check-out time is 11:00.What are the check-in and check-out times at Lake Victoria Serena Golf Resort & Spa?
What amenities and services are available at Lake Victoria Serena Golf Resort & Spa ?
Lake Victoria Serena Golf Resort & Spa offer top amenities and services include Shuttle service.What amenities and services are available at Lake Victoria Serena Golf Resort & Spa ?
Does Lake Victoria Serena Golf Resort & Spa provide breakfast?
Yes, Breakfast is offered at Lake Victoria Serena Golf Resort & Spa. Breakfast option(s): American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian. Does Lake Victoria Serena Golf Resort & Spa provide breakfast?
Can I bring my pet inside the Lake Victoria Serena Golf Resort & Spa?
As much as we love pets, unfortunately, we are unable to accommodate them in Lake Victoria Serena Golf Resort & Spa.Can I bring my pet inside the Lake Victoria Serena Golf Resort & Spa?
How far is the Lake Victoria Serena Golf Resort & Spa from the closest airport?
The closest airport is Kajjansi Airfield, and it is about 14 mins from hotel by car (7.7 km).How far is the Lake Victoria Serena Golf Resort & Spa from the closest airport?
Is airport shuttle service offered by Lake Victoria Serena Golf Resort & Spa ?
No, the Lake Victoria Serena Golf Resort & Spa doesn't offer airport transfer services.Is airport shuttle service offered by Lake Victoria Serena Golf Resort & Spa ?
About This Property
| Nearest Airport | Entebbe International Airport |
|---|---|
| Distance to Airport | 33.89KM |
| Average Price From | PHP28450 |
| Hotel Star Rating | 5 |