Hotel New Koyo

Hotel New Koyo Reviews

Hotel New Koyo

464-34 Kusatsu, Agatsuma District, Kusatsu Town, Agatsuma District, Gunma Prefecture, 377-1711, JapanSee Hotel Details
Hotel New Koyo
Hotel New KoyoHotel New KoyoHotel New Koyo
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1 night

Guest Reviews

6.9/10
85 review
Verified reviews
Location7.0
Amenities6.8
Service6.9
Cleanliness6.8
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All reviews(85)
Positive reviews(26)
Reviews with photos/video(8)
Loved the view(5)
Large rooms(5)
Friendly staff(5)
Great value for money(4)
Negative reviews(3)
Jeremy
Semi Western-Style Room
Stayed in Sep 2024
Couples
2 review
9.0/10
Great
Posted on Oct 19, 2024
Very nice place with the bathhouse operating all night. There are shuttle bus services to Yubatake and to the Bus Terminal when checking out. Just that they speak almost no English at all, so do consider that.
Anonymous User
Japanese-Style Room
Stayed in Nov 2023
Couples
14 review
9.0/10
Great
Posted on Jan 1, 2024
Good. There are indoor & outdoor onsen. Buffet dinner and breakfast. The room is big and clean with a nice mountain view. We enjoyed our stay here.
Guest User
Standard Twin Room
Stayed in Sep 2023
Solo travelers
6 review
9.5/10
Amazing
Posted on Nov 18, 2023
Excellent stay! Hotel may be old but the facilities are up to date and clean. Service from staff is also generally good. 7mins walk to Sainokaiwara Park via the short cut. It’s a 15mins walk from Yubatake and you’ll need to walk up a slope to get to the hotel, may be strenuous for those with luggages. There’s a shuttle bus to and fro hotel to Yubatake every hourly, refer to photo. There’s even a shuttle bus to Takasaki train station, so ask the staff for details. Breakfast in hotel is excellent and very homely, overall enjoyed my stay here and will recommend friends to come!
O4J
Standard Twin Room
Stayed in May 2024
Family
3 review
8.0/10
Very Good
Posted on Jun 16, 2024
Good place to stay with family.
Arm
Bed/1 To 2 People (10 Tatami Mats With Bath And Toilet/No Washbasin) [Japanese Room] [Non-Smoking] [Mountain View]
Stayed in Dec 2024
Travel with friends
4 review
8.5/10
Very Good
Posted on Mar 11, 2025
Good place
Johnson
Japanese Style Bed or Japanese Style Room Non smoking
Stayed in Jan 2023
Solo travelers
3 review
8.0/10
Very Good
Posted on Mar 3, 2023
Location - about 10min walk from the bus terminal at Kusatsu station. Walkable unless it's snowy or froze on the ground as part of the path is quite steep to walk up. Not hard to find as the town is quite close to everything. About 15min walk to yubatake for the famous onsen for pictures and local food and snacks. You can walk to the Sainokawara Onsen(open air public onsen) for about 8min which is located just behind the hotel itself. Service - they do provide transport to and from Yubatake with a specific timetable. They also have an open luggage area at the main hall if you area before check-in you could just leave the luggage and explore the town. They also have separate gender onsen with both indoor and outdoor facilities. They came around 7pm to my room to offer to set up my sleeping mattress. The dinner time was 6.45pm to 8pm and they may vary between seasons. You will be located in a seat in the dining room so don't worry about the crowd and having to fight for your seat. It's buffet style food and I read previous comments about food being cold. They aren't cold as it was heated around 60c ish but the moment food leaves the Bain Marie it will become cold especially during winter. Alcohol is included but you need to be 18 years old. They will start closing some stations including soft serve around 7.30pm so do get there earlier. Cleanliness - just an older building and maintenance pretty ok. You could tell from the design it's a bit outdated but it wasn't dirty or messy. Amenities - they have a Japanese sleep/bath robe at the main hall for guests to take if you need. There's no wifi in the room unfortunately and the only free wifi provided by the hotel is just located down at the main hall. I was given a Japanese style room which is pretty standard. It was on the 7th floor so it came with a pretty good view.
Pitak
Standard Twin Room
Stayed in Nov 2023
Family
13 review
9.5/10
Amazing
Posted on Jan 17, 2024
Very comfortable
Guest User
Semi Western-Style Room
Stayed in Feb 2025
Travel with friends
12 review
6.5/10
Posted on Mar 9, 2025
The room facilities are old and simple, there is no hand soap, no shower shampoo, the bathtub is useless, there is only a very small piece of soap. The outdoor hot spring feels that it is not cleaned every day, there is a lot of floating moss. The only advantage is that there is a balcony, you can see the ski resort in the distance, the price is not expensive, including breakfast and dinner are buffet, there are many varieties.
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jorr1632
Japanese-Style Quadruple Room-Non-Smoking
Stayed in Dec 2024
Family
7 review
9.5/10
Amazing
Posted on Jan 5, 2025
Regarding the location of the hotel, there was a car shuttle from the Yubatake to the hotel, but this information was not received at the time of booking, and we walked there, which was a bit disappointing. The hotel's open-air bath was very good, and they also provided a car shuttle to the Yubatake and ski resort. Ski equipment can also be rented from the hotel, which is cheap and convenient. There is only one flight from the ski resort to the hotel in the afternoon, so it is convenient to have one every hour.
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OlgaS
Semi Western-Style Room
Stayed in Apr 2025
Solo travelers
22 review
6.0/10
Posted on May 9, 2025
I didn't expect great service from the hotel. It's really old. The cleaning in the room is bad, there was hair from the previous tenant on the wall and sink in the bathroom, and the food area is also dirty in places. I hope at least the bed linen was changed. However, the room is big. The breakfast is Japanese (so I can't rate it properly). The same employee cleans the room and takes the pass to the food area. The source on the first floor is separate. It's obvious that they don't earn much. Oyu
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Mei Ling
Semi Western-Style Room
Stayed in Feb 2025
Family
8 review
7.0/10
Posted on Mar 8, 2025
This hotel is really old, but we like to go to the big bath every day to soak in the hot springs ♨️, which is the main reason for staying here. The front desk staff only speaks Japanese, but they all try their best to help us, thank you!
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Guest User
Semi Western-Style Room
Stayed in Mar 2025
Solo travelers
1 review
8.0/10
Very Good
Posted on Apr 27, 2025
Hotel New Momiji I'll definitely stay here again when I visit Kusatsu Onsen.
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Gao
Semi Western-Style Room
Stayed in Dec 2024
Solo travelers
2 review
7.5/10
Posted on Feb 20, 2025
The room is big, with beautiful snow scenery and open-air hot spring outside the window, but it is a little far from the hot springs, and there are no convenience stores around. There is a shuttle bus to the bus terminal, but it did not leave on time on the day I took it...
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Guest User
Japanese-Style Quadruple Room-Non-Smoking
Stayed in Nov 2024
Business travelers
37 review
2.0/10
Posted on Dec 24, 2024
The hot spring is dirty. Some of the large bath showers don't have hot water. The food is also terrible. It can't be said to be completely useless, the only wine is cheap. . . . . . . . . . . . . . . . . . .
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Guest User
Semi Western-Style Room
Stayed in Oct 2024
Couples
2 review
8.5/10
Very Good
Posted on Feb 9, 2025
It's the best value for money. It's old because it was built a long time ago, but considering the price and location, it's not too inconvenient. The view outside the window is also the best.
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