Guest User
August 20, 2024
To be honest, I had high expectations for the place, and perhaps in my mind, I envisioned something different. However, it wasn’t meant to be. This is coming from someone who has likely been spoiled by the hospitality at Taj and Ritz. Let’s start with the pros: 1. The staff were very courteous, supportive, and well-behaved. 2. The spa: We booked a couple’s massage session, which was the highlight of our staycation. 3. The villa: We booked a luxury villa, which was spacious and clean. The pool was good, and the sitting area was a nice spot to play games and spend quality time. 4. The property: It’s expansive, with beautiful views and great landscaping. A lot of thought has gone into building the property, and it’s truly beautiful. Unfortunately, that’s where the pros end. Now, let’s dig into the cons: 1. The food and buffet spread were nothing to write home about. There wasn’t a single dish that stood out. For example, the dahi vada was just vada in yogurt. The list goes on in this department. 2. We requested a fruitcake for my wife’s birthday, but for some reason, it had a strong garlic taste. I took three or four bites to be sure, and the garlic flavor was very prominent. 3. There was no WiFi or TV, so if you book this place for three days, good luck. 4. A cold drink in the room costs 250, while at the restaurant, it’s 150. This is bizarre since both are part of the same property. 5. The door in the luxury suite had to be pushed hard to close, as it seemed the lock was jammed—something you wouldn’t expect in a “luxury suite.” 6. The villa was just decent, nothing to blow your socks off. There were no amenities in the room, like moisturizer.