Fukahoritei

The atmosphere of the room with an open-air bath, the bath with the night sky open, the bath while watching the stars, it was the best location like no other. Spending special time in an old house and the courtyard with a breeze passing through is the best after a bath. Here is where the problem begins. At breakfast the next day, unlike the staff from the previous night, there was one person in charge of the dining area who was not used to the job, and he did not come out even when called. And there was no one there. The next dessert and drink did not come. I could not ask for a refill of rice. There was no coffee. I went to the front desk to ask for coffee, but there was no one there. To top it off, there was no one at the reception desk when I checked out. There was no one there even when I called. Time passed and I was about to be late for my reservation. What should I do in this situation? I went to call the uncle in the kitchen. The uncle in the kitchen went looking for him, and finally the bill started. He said, "I'm sorry, so I'll give you a small discount as a service..." but I refused. It's not about the money... If your job is to provide hospitality, you should have staff stationed in the dining area. You should be at the reception desk when paying. Considering such a high price, this is the worst kind of service. By the way, amenities here cost ¥420 to purchase. They're really greedy for money. Would you take your clothes off in the bathroom, say "Oh, I didn't take my makeup off," and then go to the front desk naked and pay ¥420! If they're going to charge a high price, other inns will provide a reasonable level of service.