Jinse Yangguang Motel

Jinse Yangguang Motel Reviews

Jinse Yangguang Motel

No.62 Wuyi South Road, Kuqa, Xinjiang, 842000, ChinaSee Hotel Details
Jinse Yangguang Motel
Jinse Yangguang MotelJinse Yangguang MotelJinse Yangguang Motel
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Guest Reviews

9.2/10
Very Good
861 review
Verified reviews
Location9.2
Amenities9.1
Service9.3
Cleanliness9.4
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All reviews(861)
Positive reviews(842)
Reviews with photos/video(187)
Large rooms(120)
Tasty dinner(80)
Great value for money(78)
Convenient parking(73)
Friendly front desk staff(53)
Offers pick-up/drop-offs(39)
Perfect for business trips(22)
Tasty coffee(7)
Negative reviews(19)
Tan Kin Lian
Exceptional Twin Room (Cotton Bedding + Comfortable Mattress + Disposable Towels)
Stayed in Aug 2025
Booked for others
3 review
10/10
Outstanding
Posted on Sep 19, 2025
Already written for a separate booking
Response from Property: 太感謝您的走心好評!一流服務是我們的承諾,而免費早餐晚餐、洗衣、機場接送等驚喜福利,是想給您和朋友帶來意外温暖。您和朋友的滿意,就是對我們最好的鼓勵,隨時歡迎再來!
M1734****
Exceptional Twin Room (Cotton Bedding + Comfortable Mattress + Disposable Towels)
Stayed in Jun 2025
Family
38 review
9.5/10
Amazing
Posted on Aug 2, 2025
The hotel is very cost-effective, the room is very large, the two beds are also very large, and free breakfast and dinner are provided. The service is warm and thoughtful, and the transportation is convenient. It is highly recommended
Original TextTranslated by Google
Response from Property: We're so touched to receive such thoughtful praise and recommendations, especially including photos! The fact that you felt the value was great, the room was spacious, the bed was comfortable, and you were satisfied with our free breakfast, dinner, and service, and even found it convenient for travel, is the greatest affirmation for us. Your recommendation has given us so much motivation, and we'll keep this dedication going. We hope more friends will have the same wonderful experience as you! We also look forward to seeing you back next time to continue enjoying this wonderful experience. Wish you a happy life! 😊
M29223****
Yiju Family Room (Cotton Bedding + Comfortable Mattress + Disposable Towels)
Stayed in Jun 2025
Family
1 review
1.0/10
Posted on Jul 26, 2025
The marketing images are seriously inconsistent with the actual rooms, demonstrating customer deception. The front desk staff was extremely unprofessional, randomly booking rooms, not according to reservations, and being impolite. It felt like guests were staying for free. The most frightening thing was that after 5:00 PM, someone knocked on the door and tried to swipe their card to get in. They only left after we scolded them several times. It was quite terrifying. The cleanliness was not very good, the service staff were inattentive, the room was not very good, smelled strongly, and it faced the street, making it noisy. I've already experienced this, so avoid it. This is my real experience.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for taking the time out of your busy schedule to offer your valuable feedback. We also understand your frustration and the unpleasant experience you had. I'd like to clarify: you booked a Yiju Family Room, and the front desk upgraded you to an Executive Family Room free of charge. There's absolutely no customer deception involved. If you're not satisfied with the room after entering, you can request a room change. If they don't offer a room change, it's their fault! The service industry is the hardest and most tiring job. We don't crave praise, only understanding. Travel is wonderful and joyful, and we hope to capture as many joyful moments as possible. We wish you a pleasant journey, and welcome to the beautiful Xinjiang!
Wangwangailvxing📷
Exceptional Twin Room (Cotton Bedding + Comfortable Mattress + Disposable Towels)
Stayed in Jun 2025
Traveling with friends
33 review
6.0/10
Posted on Jul 17, 2025
This is the first time I've given a review on Ctrip less than four points. I'm so disappointed. I had high hopes for this hotel after seeing so many positive reviews. First, the front desk's attitude was terrible. We politely thanked her several times throughout the entire process, but she remained indifferent and looked arrogant, truly bringing down the hotel's image. Shortly after entering our twin room that night, the phone rang, startling me. There was a stain on the floor, which showed I hadn't mopped it properly... Then I saw an unopened Byt by the toothbrush area... The third-floor room was a bit dated overall, and the door was a bit worn, which was a bit worrying. There was no internal lock. I had booked two days, but I checked out the next day and stayed elsewhere.
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Response from Property: We are deeply sorry for the poor experience you experienced, and for giving you this first review below 4 points. We feel deeply guilty! The front desk staff's attitude was absolutely negligent. Their indifference and arrogance completely defied our service standards. We have already severely criticized the relevant staff and will strengthen training to prevent this from happening again. The ringing phone, stained floors, outdated facilities, and door lock issues also exposed our negligence in cleanliness and maintenance, causing you to feel insecure and troubled. We are truly sorry. Your decision to check out early was a sign that we didn't do our best, and we fully understand. We will address these issues one by one and diligently improve our service and facilities. We hope to regain your trust and give you a decent experience. We apologize again for all the inconvenience and wish you the best of luck on your upcoming trip.
zhymz
Gue
Stayed in Jun 2025
Solo traveler
94 review
6.5/10
Posted on Jul 8, 2025
Good value for money, using disposable towels. The only downside is that the toilet button is broken, and I suggest improving the facilities.
Original TextTranslated by Google
Response from Property: Thank you for your objective review! We're glad you appreciate our value for money and disposable towels; these are the little details we've included to ensure our guests feel safe and cost-effective. Regarding the toilet button issue, we've immediately arranged for our engineering department to investigate and repair it. We'll resolve the facility issue as soon as possible to prevent similar issues from affecting the experience. Your suggestions are extremely important to us and are the driving force behind our improvement. We look forward to providing you with a better experience next time. Welcome back! 😊
Gesanghua✨
Gue
Stayed in May 2025
Family
34 review
8.0/10
Very Good
Posted on Jun 26, 2025
Breakfast and dinner are provided, which is quite convenient. The room is large, but the decor and facilities are a bit dated. Although they offer free laundry service, it wasn't very clean. They mixed dark and light colors together, staining my light-colored clothes. I tried to save time, but ended up having to wash them multiple times. Having this service is worse than not having it.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the poor experience you experienced! We are filled with remorse and remorse upon learning that our service, far from providing peace of mind, has caused you so much trouble. Regarding the outdated room facilities, we have included them in our renovation plan and will gradually upgrade and update them to improve overall quality. The serious lapse in laundry service was a major dereliction of duty. Mixing light and dark laundry resulted in staining, and we bear no responsibility. We have urgently rectified our laundry process, implementing stricter laundry separations, and strengthening staff training. While we are grateful for the convenience of breakfast and dinner, we recognize that this is far from sufficient to compensate for other shortcomings. We sincerely ask that you give us another chance. We will demonstrate our commitment to improvement through concrete actions and look forward to regaining your trust!
202663****
Exceptional Twin Room (Cotton Bedding + Comfortable Mattress + Disposable Towels)
Stayed in May 2025
Traveling with friends
50 review
8.0/10
Very Good
Posted on Jun 28, 2025
The room is clean and tidy, and the room rate includes dinner and breakfast, which is economical. They also provide free laundry, shoe cleaning, and foot bath. The service is warm and thoughtful, the service attitude is good, and they are responsive to every request. Disposable bath towels and face towels are provided.
Original TextTranslated by Google
Response from Property: Your recognition and thoughtful sharing are our greatest compliments! We meticulously maintain every cleanliness of your room, provide you with heartfelt meals, and offer warm and thoughtful service, all for your comfort and peace of mind. We're honored to have you appreciate these details, including complimentary laundry and shoe cleaning, thoughtful foot baths, and disposable toiletries. We're committed to meeting every request, and we'll continue to provide every guest with a welcoming, professional experience. We look forward to meeting you again and continuing to write beautiful travel stories!
118205****
Exceptional Twin Room (Cotton Bedding + Comfortable Mattress + Disposable Towels)
Stayed in May 2025
Solo traveler
2 review
6.5/10
Posted on Jun 18, 2025
The superior twin room we stayed in was quite large, and the cleaning staff were also enthusiastic in helping with laundry and shoes. However, there were loose threads in the room, and the central air-conditioning controller's external wiring was exposed, which was unsightly. The breakfast was average, and parking was at the hotel entrance. I had to struggle to find a parking space when I came back late. The coffee machine in the lobby was also something I could only look at, but couldn't use anyway. The manager, in particular, had a bad tone of voice and a poor attitude. When she spoke to the employees in the morning, she herself had a bad attitude, so how could she lead a team? The service attitude of another female front desk staff with short hair was also not good. When I asked where the boiled water was in the lobby, she replied that it was everywhere without even looking up. The security guard even enthusiastically offered to help boil water. Therefore, the hotel's management level is poor, average. The core reason is that the manager does not have a warm service awareness, or it may be that someone with connections brought it up. The Wi-Fi speed in the entire hotel is very slow and unusable. I suggest you choose with caution.
Original TextTranslated by Google
Response from Property: First, I apologize. Our entire staff is working incredibly hard during this peak tourist season. We didn't receive your approval. Even though we upgraded our room for free, you still experienced such a poor stay. Secondly, thank you for taking the time out of your busy schedule to offer valuable feedback. It's common sense to be grateful for what you've received. You took your boss's salary, but then didn't do your job well, so you deserve criticism! As for your accusation of "connected people," you're really wronging the boss! Traveling is about enjoyment and relaxation. I hope to capture more of the joy of our journey!
M257963****
Exceptional Twin Room (Cotton Bedding + Comfortable Mattress + Disposable Towels)
Stayed in May 2025
Family
2 review
9.5/10
Amazing
Posted on Jun 7, 2025
The check-in experience was very good. There was a coffee machine, tea, and boiled water in the lobby. Free laundry and shoe brushing services were provided. There was also a buffet dinner and breakfast. The room was separated into wet and dry areas. Disposable bath towels and face towels were also provided. The service of the front desk lady was very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest, thank you so much for taking the time to share this heartwarming stay! We were delighted to learn that the common areas, equipped with coffee and juice machines, complimentary laundry and shoe cleaning services, and a hearty breakfast and dinner buffet, offer you both convenience and delicious food. The room's separate wet and dry areas, the thoughtful amenities, and the welcoming service of the front desk staff are truly inspiring. Your recognition is our greatest pursuit, and we look forward to creating many more wonderful memories for you in the future. Welcome to visit us often!
M276229****
Gue
Stayed in Apr 2025
Solo traveler
22 review
9.0/10
Great
Posted on Jun 1, 2025
The disposable toilet seat came with a set, which was very satisfying! There was a scale in the room, and the slippers were comfortable and high-quality. The room also provided disposable face and bath towels, both of which were excellent quality. You could even soak your feet after returning home at night. It was a great experience and excellent value for money.
Original TextTranslated by Google
Response from Property: Wow! Seeing your thoughtful review and sharing of beautiful photos instantly recharged our batteries! From pre-installed disposable toilet seats and scales, to high-quality slippers and disposable face and bath towels, to even a foot soak to soothe travel fatigue... every detail reflects our dedication to ensuring your peace of mind and comfort, and we're so happy you've captured it all! We're deeply moved and motivated to receive your recognition of "excellent value" and your high rating of 4.5. We'll continue to refine and improve any areas that didn't meet the perfect score, and we look forward to bringing you an even better 5-point experience next time! We welcome you back anytime to enjoy this exclusive, attentive service!
Youzichixin
Gue
Stayed in Mar 2025
Solo traveler
13 review
10/10
Outstanding
Posted on Apr 16, 2025
Hygiene: Very good, bath towels and towels are disposable, convenient and safe to use. Service: The front desk receptionist has a good service attitude, and the room attendant has a good service attitude. In particular, the room attendants responded to the guests' requests, provided free shoe polishing and free laundry, making the guest feel at home.
Original TextTranslated by Google
Response from Property: 非常感謝您的認可與稱讚呀!衞生方面一直是我們重點關注的,能讓您用得放心,我們很欣慰。無論是前台還是客房服務人員,都將客人的需求放在首位,很開心他們的付出能讓您有賓至如歸的感覺。免費擦鞋、洗衣服也是我們希望為客人提供的貼心小服務,能得到您的肯定就是我們前進的動力。期待您下次入住,我們會一如既往地做好服務!
_M1370690****
Gue
Stayed in Mar 2025
Solo traveler
20 review
9.5/10
Amazing
Posted on Apr 25, 2025
Of all the hotels I've stayed in both domestically and internationally, the one that surprised me the most was the obscure "Kuqa Golden Sunshine Hotel (Nanhu Branch)" in Kuqa, a small city at the end of the Duku Highway in Xinjiang. A deluxe king-size room in mid-April cost 115 yuan (including amenities and treatment for two people). I felt it was exceptional value for money for ten reasons: 1. The hotel's beautiful manager personally drives the hotel's special car to pick you up and drop you off at the airport. Just inform the front desk of your flight arrival time in advance, and the beautiful manager will be waiting as you exit the airport gate, helping you with your luggage and taking you directly to the hotel in the downtown area. 2. The rooms are spacious, simple, and clean, with all the necessary amenities. 3. Each room receives two complimentary cups of yogurt daily. 4. The bathroom has separate wet and dry areas, with disposable towels, bath towels, and a disposable toilet seat. The water is clear, plentiful, and hot. 5. Not only is breakfast free, but dinner is also included. 5. The breakfast is especially rich and generous. It's all-you-can-eat, with a variety of staples (rice, porridge, noodles, steamed buns, bread, etc.), over six kinds of meat and vegetable dishes, several kinds of grains (corn, sweet potato, yam, pumpkin, etc.), and several desserts. Boiled and fried eggs are available, and the chef makes both noodles and noodles on the spot. Hot soy milk, hot milk, coffee, and boiled water are also provided. 6. The free dinner is also plentiful, but not as varied as the breakfast. This is understandable. 7. A waiter visits every day to check on and collect your clothes, then washes them free of charge and returns them after they're dry. 8. The floor is not high, with two elevators. Each room has its own private Wi-Fi connection, and the signal is excellent. 9. The front desk staff is friendly and offers free coffee and tea. 10. A car rental agency is located just off the lobby, making it convenient for self-driving tours of Xinjiang. You can also contact us for day and multi-day tours. "Kuqa Golden Sunshine Hotel (Nanhu Branch)" promises to provide you with a home-like accommodation and experience. I find home more cozy, but the food here is richer and life is more relaxed. Kuqa Golden Sunshine Hotel (Nanhu Branch) provided me with an excellent value-for-money experience, as evidenced by the photos. I sincerely praise this hotel!
Original TextTranslated by Google
Response from Property: Dear guest, thank you so much for your detailed and positive review! We are deeply honored to receive your high praise after your numerous hotel stays both domestically and internationally. Every detail you mentioned, from the welcoming welcome from the beautiful manager and chauffeured transportation to the clean and spacious rooms, the rich and varied dining options, and the thoughtful service, is something we strive to achieve and continuously improve. Your satisfaction is our driving force, and we will continue to maintain and optimize, striving to provide every guest with a higher-quality, more thoughtful stay experience. We look forward to seeing you again; we will certainly not disappoint you! We wish you a happy life and a safe journey.
Anonymous User
Gue
Stayed in Mar 2025
Business traveler
7 review
10/10
Outstanding
Posted on Apr 11, 2025
This stay made me feel at home. I will choose this hotel again when I come to [city name] in the future. I highly recommend it to everyone!
Original TextTranslated by Google
Response from Property: What an honor! Our goal is to make you feel at home in our hotel. Your recognition and recommendation means a lot to us! We look forward to your visit to Kuqa again. We will definitely welcome you home with better services.
Guest User
Gue
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 6, 2025
There is a shuttle from the airport, which is very helpful. You need to request a shuttle by WeChat the day before. When you arrive at the airport, you can contact them and they will send you the car number and a photo, so you won't get lost. The hotel was clean, on a Chinese level, and had all the usual amenities and bottled water. However, you should be careful because the toilet paper is provided in small rolls, which is typical of China. The shower had very warm water. There aren't many items, but they also have dinner and breakfast, so it's convenient for those who just want to fill their stomachs. It was delicious. However, there are many restaurants and supermarkets around the hotel, so you won't have any trouble finding dinner. The good thing about this hotel is that the staff member is very kind. I needed to charter a car to visit the ruins the next day, and she was very kind and even helped me make the arrangements. This is a hotel I recommend.
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed and thoughtful feedback! It is a great honor for us that you found the airport shuttle service convenient, the room clean, and the food delicious during your stay. We apologize for the inconvenience caused by the lack of sanitary paper rolls. We will improve it immediately. We are all very happy to know that our staff's warm service has been recognized by you and that we were able to help you arrange a rental car. Your recommendation is very important to us. We will continue to strive to provide high-quality service when the opportunity arises. We hope you will choose our hotel again. We wish you a happy life and smooth travels. Thank you very much for your thoughtful feedback! We are happy that you experienced the convenient airport shuttle service, clean rooms, and delicious food during your stay. There are only a few copies of the paper, and I'm very grateful. Our association will be reformed immediately. We know that our employees' warm clothing has arrived at the customer's disposal, and the landlord's capital is very expensive. The customer's recommendation is very important. Now that we have the opportunity, we will strive to provide high-quality and quantitative service. Other than that, hope to choose the best liquor store. The life of hope is pleasant, and all travels are successful.
M456648****
Gue
Stayed in Jul 2025
Couple
4 review
8.0/10
Very Good
Posted on Aug 12, 2025
The room is large, the breakfast is rich, and parking is convenient. We drove to the hotel at almost 1 o'clock, and there was still a parking space. I am very satisfied!
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your recognition of our hotel! We are glad that you are satisfied with the room, breakfast, and parking. We look forward to providing you with a pleasant stay experience next time.