GGuest User• Service quality: You can mention the service attitude of the receptionist, the speed of check-in and check-out procedures, and whether the staff are enthusiastic and patient to answer questions, and whether the luggage storage, wake-up, pick-up and drop-off services provided are thoughtful. For example, the front desk staff smiled kindly, checked in quickly, and enthusiastically recommended the surrounding food and attractions for me; the hotel room service staff cleaned the room in time, and also helped organize the items intimately. The key point is that washing clothes is very intimate.
• Room experience: evaluate the decoration style and layout of the room, whether the size is appropriate, the comfort of the bed, the sound insulation effect, and whether the facilities and equipment in the room are complete and easy to use, such as air conditioning, TV, bathroom equipment, free WiFi, etc. Like the room decoration is simple and stylish, the space is spacious, people feel very comfortable; the bedding is soft and clean, and it is very comfortable to sleep; the sound insulation effect is good, and the rest at night is not disturbed by the outside world; the network signal of the room is strong, and the Internet is very smooth.
• Hotel facilities: If the hotel has restaurants, gyms, swimming pools and other supporting facilities, it can be said that these facilities are in the situation, such as the taste and type of dishes in the restaurant, whether the gym equipment is complete, and the water quality of the swimming pool. For example, the hotel's restaurant has a rich and varied breakfast, with local specialties and a good taste; the gym equipment is more complete, which can meet the basic exercise needs. More importantly, there is warm heart porridge at night.
• Hygiene: Describe the sanitary condition of the hotel's public areas and rooms, including whether the floor, bathroom, bed, furniture, etc. are clean and tidy. For example, the hotel lobby, corridors and other public areas are clean and bright, the bathroom in the room has no smell, and the sheets and quilts are white and clean, which makes people feel at ease.
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