INN HOUSE

The hotel has good hardware facilities, and the waiters are warm and friendly, giving guests a home-like feeling. Hygiene: Very good Environment: Very good Service: Very good Facilities: Convenient and fast around, in the city center. Looking forward to staying again next time.

房間還挺好的風景特別好 服務也挺好的

房間不錯，服務很好衞生乾淨！

入住體驗非常滿意！

房間很大，設施便利，服務人員也很熱情，一次很好的家庭出遊體驗

From Lijiang to Dali to Kunming, this is the worst hotel I stayed in. The hotel is halfway up the mountain, and there is no shuttle bus from the bottom of the mountain to the hotel. The hotel told me that if I want to use a car, I can call a car myself or the hotel has a car that is not for picking up guests, but this car is for the hotel and will not pick up on time. Everyone knows what it means. Then when I checked in, the hotel told me that breakfast was from 8:30 to 10:00, and our flight the next day was at 9:40, so I was told that I could not have breakfast and only had airplane meals. After five minutes of negotiation and communication with the front desk, the front desk reluctantly informed us that breakfast would be delivered to our room at 8 o'clock. We also argued for the hotel breakfast. At this time, we did not feel the service attitude and service details that the hotel should have! After entering the room, it should be said that this room is really big, so big that the shower room and the toilet are two meters away. But such a big room has no TV and the facilities are old. The temperature in Kunming at night was already over 10 degrees, and it was raining again. The room was empty. When we took a shower, we wanted to turn on the hot air, but after a long time, we only got cold air and dehumidification. We called the front desk to ask how to adjust the hot air. After a long time, the housekeeper came and operated the sun logo there, and the warm air came out. I asked why I didn't press it, and the housekeeper didn't answer. At that time, I thought that my IQ was not online and it was so simple that I didn't understand it. After more than an hour, we felt that the temperature seemed to have dropped again. I looked at the ❄️ logo and it came out again. I tried for a long time, but the heating 🔆 didn't come out. I had to call the front desk again to ask the housekeeper to come and see. As a result, the housekeeper came this time, and he told me that the hotel was centrally air-conditioned and electric heating could be provided if it was cold. I asked if it was so cold, and now we need cooling? He said that some guests wanted cooling, and then he turned out an electric heater from the door for us. The electric heater 😓 for one night made me speechless at this price of the Mid-Levels Hotel! Then let me talk about the value-added services of this hotel. I arrived at the hotel at noon and the rice noodles were not made until 5 pm. I don't know if the fruit and sleep comfort night bed service were combined into one. I only received a plate of watermelon and small oranges. I called the front desk at around 7 am, but no one answered. The hotel experience for more than 1,600 yuan a night is really terrible! No service, no details, and even perfunctory!

房間大到驚艷，不出去，剛在酒店玩就可以，房間真的太好了,服務也特別好。非常喜歡，以後還想來。真的很棒住過的最好的酒店之一。

The hotel environment is very good, the room is very large, the service attitude is also very good, breakfast was delivered directly to the room in the morning, the room was designed without a TV, but at our request, a TV was immediately delivered for us to watch the Olympics. The overall feeling was very good and very satisfied!

酒店房間很大，環境非常好，位置也很棒，唯一美中不足的就是設施老舊，我們有一間房間的淋浴噴頭壞了，直到第二天下午才修好，另外房間沒有電視，長者家和小朋友不是很習慣，但是服務很貼心，有問題都給及時解決了，環境硬件那是一流的，非常值得來體驗！