Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(572)
Positive reviews(557)
Reviews with photos/video(126)
Delicious breakfast(73)
Friendly front desk staff(61)
Located downtown(28)
Well designed(24)
Convenient for shopping(22)
Perfect for business trips(13)
Awesome gym(7)
Negative reviews(15)
Michael Sali
Deluxe Queen Room
Stayed in Oct 2025
Solo traveler
26 review
10/10
Outstanding
Posted on Nov 16, 2025
Another wonderful stay at this lovely hotel in central Kunming. The hotel is stylish, the rooms and beds are comfortable, and the location cannot be beat. Amazing all around. Polly was an excellent manager, and took really great care of me. Highly recommended, I will come back again soon I hope.
Response from Property: Dear TISG1uvzolvg**, It’s so delightful that you enjoyed stay with us and appreciate for your praise! Your review was shared to our team and all of us are excited,Polly is more than happy to assist you throughout your stay. we look forward to welcoming you back and wish you a pleasant day!
AutumnLeaf
Deluxe Queen Room
Stayed in Sep 2025
Couple
11 review
9.5/10
Amazing
Posted on Oct 27, 2025
I stayed at Cachet Boutique Hotel Kunming on 25–26 October and had a wonderful experience. The hotel is located a little away from the main pedestrian street, but the area around it has plenty of lively bars and cafés that attract a younger crowd — great if you enjoy a vibrant atmosphere.
The hotel itself was clean, beautifully decorated, and thoughtfully designed. I was really impressed by the stylish decor, quality amenities, and the spacious room layout. We were also pleasantly surprised to receive a free room upgrade, which made our stay even more enjoyable. Checking in/out was fast and hassle free.
As an additional benefit, the hotel is located 10 minutes from the train station.
Overall, it’s excellent value for money — I’d definitely recommend Cachet Boutique Hotel to anyone visiting Kunming who’s looking for comfort, style, and a touch of local charm.
Response from Property: Dear GG463673*, It’s so delightful that you enjoyed stay with us and appreciate for your praise! Retreat to The Cachet Boutique Hotel, where revitalized industrial heritage pulses with artistic soul! Guestrooms inspired by Yunnan’s peacock feathers blend traditional motifs with contemporary aesthetics, enhanced with custom-crafted luxury bath amenities and Castello Custom Mattress for modern sophistication. Our heartfelt hospitality unveils moments of home-away-from-home comfort. We eagerly await your return to explore Castello’s refined urban lifestyle beneath the iconic chimney. Wishing you journeys filled with discovery and delight!
Guest User
Deluxe Queen Room
Stayed in Sep 2025
Family
8 review
9.0/10
Great
Posted on Oct 24, 2025
Beautiful artsy looking hotel. Grateful that they contacted my tour guide when I accidently left my phone charger behind. Great service.
Response from Property: Dear _TISG1gvel0qn****,Thank you very much for taking the time to write about your stay with us. We are so pleased that you found beautiful artsy looking hotel, and that our staff give you warm service ! We look forward to welcoming you back and wish you a pleasant day!
M517311****
Deluxe Queen Room
Stayed in Sep 2025
Family
7 review
10/10
Outstanding
Posted on Oct 9, 2025
The location is very convenient, just two kilometers from the Old Town Nanping Street, a few minutes away by electric scooter. It's also very quiet.
The hotel staff must have noticed from my child's ID that it was their birthday, because they even sent a small cake – so thoughtful!
Original TextTranslated by Google
Response from Property: 尊敬的M517311****,您好!非常榮幸收到您的帶圖分享。得知您們住的滿意,我們倍感榮幸。我們致力於帶給賓客時尚,舒適,別具一格的服務體驗!昆明四季皆景,凱世時時盼歸,祝路途愉悦!
Shaonianzidi
Deluxe Queen Room
Stayed in Oct 2025
Family
113 review
10/10
Outstanding
Posted on Nov 20, 2025
Lots of international guests, so they upgraded our room which was spacious. The lighting was a bit dim, but the bedding was comfortable. Breakfast was mostly Western-style and just okay. It's about a twenty-minute walk to Jonker Street, but overall, it was a good stay.
Original TextTranslated by Google
Response from Property: 尊敬的少年子弟,您好!很榮幸收到您的分享。凱世精品屬於國際凱世酒店集團旗下品牌,目前國內在上海、昆明、浙江均有我們的品牌酒店,凱世精品深受國內外賓客愛戴,賓客四面八方慕名而來。酒店房間採用半智能暖光燈為主,為賓客呈現温馨舒適主題。酒店深知美好一天始於早餐,我們現大約有40個品種的中西式結合自助餐及現場製作雲南米線混沌等,您的反饋廚房團隊及主廚已收到,團隊繼續努力,不斷調整,為每一位賓客呈上健康、營養、美味而精緻的早餐!期待您的再次體驗,一起探索城中老煙囱下的凱世式精緻生活,祝旅途愉悦!
Guest User
Club Studio
Stayed in Oct 2025
Couple
15 review
9.5/10
Amazing
Posted on Nov 16, 2025
A well located hotel, only a short stroll to the main shopping and tourist areas. The rooms are spacious and clean, providing good value.
Breakfast has a good selection of options including enough to satisfy western preferences.
Response from Property: Dear D325259****, Thank you very much for taking the time to write about your recent stay with us! we are very happy to find that you had a great experience with us, We look forward to welcoming you back in the future.
Guest User
Deluxe Queen Room
Stayed in Oct 2025
Solo traveler
2 review
7.5/10
Posted on Nov 15, 2025
The hotel is located slightly farther from the Nanping Pedestrian Street, but it’s still within a walkable distance to the nearest shopping center at Joy World. There are also several bars and cafés right across the street where you can unwind.
The room itself was spacious, clean, and beautifully decorated, and I even received a complimentary upgrade.
Response from Property: Dear TISG1ui27mg5**, Thank you very much for taking the time to write about your stay with us. We aim to offer our guests a comfortable, pleasant but also unique stay experience. we look forward to being able to welcome you back again in the future.
Tatyana (谭西亚)
Deluxe Queen Room
Stayed in Apr 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Jul 15, 2025
Really nice. They speak English whivh was helpful. Kevin waa super nice and funny. I loved the room. The space decor ams bathroom.
Response from Property: Dear XUSet7dmy8**, It’s so delightful that you enjoyed stay with us and appreciate for your praise! Nestled at the cultural heart of Kunming, The Cachet boutique occupies a privileged position at No.128 Shulin Street (Caiyunli Building C2). our location places you within effortless walking distance of premier destinations including the vibrant Joy World Mall, the iconic Golden Horse and Jade Rooster Archway, the bustling Nanping Pedestrian Street, the gastronomic paradise of Nanqiang Food Alley, and the historic Kunming Old Street. we look forward to welcoming you back and wish you a pleasant day!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on May 2, 2025
Very nice hotel with big rooms. Rooms have been refreshed, toilet bathing area could be slightly better though. Comfortable bed. New looking room. Even allowed us to check out late upon request.
Response from Property: Dear E467821****,It’s so delightful that you enjoyed stay with us and appreciate for your praise! Enchanted by Cachet, Renowned in Trend. we look forward to welcoming you back and wish you a pleasant day!
Chew Charlene
Deluxe Queen Room
Stayed in Oct 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Nov 7, 2025
Love staying the hotel as usual. This is my second time staying there. The staff are so friendly.
Response from Property: Dear TIGBlsiisdr****, we are very glad that you are staying with us again, Stroll through Kunming, where history harmonizes with modernity. Discover the grandeur of Golden Horse & Jade Rooster Archway, the serenity of Dongsi Pagoda, the glistening ripples of Green Lake, the local charm of Old Town Streets, and the culinary fiesta at Nanqiang Snack Street – each landmark paints a poetic scroll of the Spring City. we look forward to welcoming you back and wish you a pleasant day!
Guest User
Deluxe Queen Room
Stayed in Sep 2025
Solo traveler
8 review
9.0/10
Great
Posted on Oct 28, 2025
Location was walking distance to the ancient part of the city and shopping malls. It is also surrounded by arty chic galleries and bars. The hotel itself has a German-themed bar and a lively vibe at nights. There are also historic temples and museums nearby. It would add to the experience of guests if the staff are given better training about hospitality- simple things such as greeting guests, smiling, and not making guests feel that they are an unwelcome imposition when assistance is requested
Response from Property: Dear TXAUgz8vdhl****,Appreciate for sharing your story and allowing us to improve. we are so pleased that you found the hotel to be conveniently located, nice Fuerst Carl restaurant(offers German delicacies and craft beers, featuring a selection of salads, sausage platters, pork knuckles, steaks, and snacks.). We will arrange more training for our colleagues. make sure that guests feel Cachet Boutique warm service. we look forward to seeing you again and best wishes!
Yayamaijia
Deluxe Queen Room
Stayed in Sep 2025
Family
4 review
10/10
Outstanding
Posted on Oct 8, 2025
The room was very quiet, not noisy at all, and the soundproofing was excellent. The housekeeping service was also great. Breakfast was quite rich and everything felt new. They even provided fruit in the room. Overall, a very good experience.
Original TextTranslated by Google
Response from Property: 尊敬的牙牙麥加,您好!很榮幸收到您的分享。酒店優越的地段位於市中心文藝範的書林街128號彩雲裏C2棟,與好悦天地購物中心、昆明標誌性建築金馬碧雞坊、繁華的南屏步行街,熱鬧的南強小吃街街及歷史底藴的昆明老街相鄰,均步行即可抵達。時尚高品質的房間配備了凱世定製金可兒床墊、豪華沐浴用品及一次性用品、每日暢飲的進口蘇打水、三麟椰子水及星巴克膠囊咖啡。齊全的配套設施配備了卡爾爵士德餐廳(酒店一樓,住店客人尊享7.8折),足不出國,即可體驗到異國他鄉美食及精釀啤酒,給您帶來視覺和味覺的雙重盛宴。專業及私密的健身中心位於酒店景觀最好的8樓,可輕鬆開啟每日的有氧運動。昆明四季皆景,凱世時時盼歸,祝路途愉悦!
Guest User
Family Room
Stayed in Aug 2025
Family
1 review
8.5/10
Very Good
Posted on Oct 18, 2025
We stayed in the Cachet Hotel for three nights in September 2025. The location is very convenient. It has many cafes and eating places nearby. It is not noisy although it is in the heart of town. The room design is modern and comfortable.
Their staff are very helpful and gave us lots of support when we stayed with them: Polly, Ivy, Tony, Liman. They are all very professional and patient and they go the extra mile to help us for each of our requests. We were very impressed.
Response from Property: Dear _TIXX1ptfe9dj****, Thank you very much for taking the time to write about your stay with us. Polly, Ivy, Tony, Limon is more than happy to assist you throughout your stay. we look forward to welcoming you back and wish you a pleasant day!
Ernest 恩铭
Deluxe Queen Room
Stayed in Feb 2025
Family
12 review
10/10
Outstanding
Posted on Mar 23, 2025
The hotel was situated in a artsy and cool area where there are a few hipster bars around the corner. It’s near convenience stores and 700m away from a big mall where you can get a lot of things. The rooms were spacious and the amenities were decent. I would stay here again.
Response from Property: Dear TSSGeiyz7l8**,It’s so delightful that you enjoyed stay with us and appreciate for your praise! Enchanted by Cachet, Renowned in Trend. we look forward to welcoming you back and wish you a pleasant day!
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Family
4 review
9.5/10
Amazing
Posted on Mar 21, 2025
staff were very helpful and responsive. the snack and drinks bar ar the lobby added a nice touch! multiple bars, coffee shops and eateries nearby
Response from Property: Dear TISGz6eo921*, hello! Thanks for sharing the pictures! The hotel is located in the C2 building of Caiyunli, No. 128 Shulin Street, the literary and artistic century-old Wutong Old Street in the city center. It is adjacent to Haoyuetiandi Shopping Center, Kunming's landmark building Jinma Bijifang, and the lively snack street Nanqiang Street and Kunming Old Street, all of which are within walking distance. The stylish and high-quality rooms are equipped with Kaishi customized Jin Koil mattresses, customized luxury bath products and disposable products, daily unlimited drinking of Xiang brand soda water, Sanlin coconut water and Starbucks capsule coffee. The hotel is equipped with complete supporting facilities and the Carl Sir Restaurant (hotel guests enjoy 28% off), which brings you a double feast of vision and taste. The professional and private fitness center is located on the 8th floor with the best view of the hotel, which can easily start daily aerobic exercise. Looking forward to your visit again and wish you a pleasant journey!