Ibis Styles Hotel (Kunming High-tech Zone Wuyue Plaza) Reviews

Response from Property: Dear distinguished guests: Every city has its own reasons for people to miss, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Xiaoyi will be the warmest and most unique one in your memory. I am very happy to bring you a good time during your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our passion and strive to make every guest feel at home. Xiaoyi is eagerly looking forward to your visit again and wish you a happy life.

Response from Property: Dear, seeing your comments, we are very sad that we cannot give you a satisfactory stay experience, which is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.

Response from Property: Thank you for choosing Xiaoyi. Xiaoyi has always been paying great attention to the accommodation experience of every guest. Xiaoyi not only puts a lot of effort into creating a beautiful environment, but also strives for excellence in hygiene and cleanliness. Every room item has been carefully selected. Xiaoyi always insists on serving every customer with heart, so that every time you stay at Xiaoyi, you will be full of warmth and comfort. We look forward to providing you with a wonderful accommodation experience again!

Response from Property: Dear guest: Hello! Thank you very much for your support and trust in Xiaoyi. Xiaoyi will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home at Xiaoyi. We look forward to your visit again to review our progress and wish you a happy day!

Response from Property: "Meeting" is a very beautiful word, because it always brings unexpected warmth and endless hope. "The world is brilliant and grand, welcome home. I just want to bring the best service to you, and I just hope you like it. As long as you have needs, Xiaoyi will go all out to create it for you. I also hope that you and your lover will be sweet and happy forever. Xiaoyi has always been free of deposit and room inspection. Disposable slippers, toiletries and other disposable items in the room are free to use. Our parking lot also meets accommodation needs. We have an underground parking lot that can accommodate more than 100 cars, and parking is free for check-in! Home is a safe haven, a warm nest, and a warm corner of the body and mind. Xiaoyi is waiting for you to come home.

Response from Property: Thank you for choosing Xiaoyi. Xiaoyi has always been adhering to the high level of attention to the accommodation experience of every guest. Strive for excellence in hygiene and cleaning, Xiaoyi always insists on serving every customer attentively, so that every time you visit Xiaoyi is full of warmth and comfort. We look forward to providing you with a wonderful stay again!

Response from Property: Dear guest, thank you very much for choosing Xiaoyi to stay at our hotel. We are very sorry for the bad experience you have had. We attach great importance to and feel deeply guilty about the problems you have reported. Regarding the loft room type, the design defects have caused you a sense of depression and noise interference. We will consider optimizing the layout or adding soundproofing facilities. For the situation of west exposure and air conditioning with only hot air, we have arranged for professional personnel to inspect and repair, and will also consider installing heat-insulating curtains for west exposure rooms in the future. The outdated facilities and toilet stains are our negligence. We have strengthened the cleaning standards and inspection procedures for guest rooms. Regarding the inability to hang items in the shower room, hooks will be installed as soon as possible to solve the problem. For the noise problem, we will evaluate the feasibility of installing soundproof windows. At the same time, we will communicate with the breakfast team to improve the quality of the food. We sincerely apologize for the fact that the complaint has not been responded to. We have sorted out and optimized the relevant processes to ensure that the voices of guests are responded to in a timely manner. We apologize again for the inconvenience caused to you and hope to have the opportunity to make up for it in the future and provide you with quality service.

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for Xiaoyi's progress. Xiaoyi will continue to maintain its enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for Xiaoyi's progress. Xiaoyi will continue to maintain its enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!

Response from Property: The intersection and meeting in the journey of life is an unexpected surprise. Because of the fate of meeting you, Xiaoyi has become a better self! I am very happy that the guests can spend a relaxing and happy journey here. Xiaoyi is like facing the rising sun, full of vigor and vitality. I look forward to bringing you a more perfect stay experience next time, and wish you and your family happiness!

Response from Property: Thank you for your enthusiastic praise and support for Xiaoyi! We are very pleased to see your thoughtful comments. Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. Xiaoyi will continue to improve the quality of service and look forward to welcoming you again and meeting every one of you who come from afar!

Response from Property: Thank you for choosing Xiaoyi. Xiaoyi has always been paying great attention to the accommodation experience of every guest. Xiaoyi not only puts a lot of effort into creating a beautiful environment, but also strives for excellence in hygiene and cleanliness. Every room item has been carefully selected. Xiaoyi always insists on serving every customer with heart, so that every time you stay at Xiaoyi, you will be full of warmth and comfort. We look forward to providing you with a wonderful accommodation experience again!

Response from Property: Missing you quietly flows in my heart, making the flowers more shy. The gentle breeze is a greeting, brushing away worries and smoothing brows. Happiness accompanies you on a romantic journey, and joy accompanies you forever. Friendship stays deep in my heart, and I wish you good luck forever. Xiaoyi will work harder and harder, just to wait for your next look back!

Response from Property: Dear family: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your stay again. Thank you!