150 meters northwest of Mingbo Interchange, Hongshengda Dian Lake Park Hyatt 1 building, Xishan District, Kunming, Yunnan, ChinaView Hotel Details
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1 night
Atour Hotel Guest Reviews
4.7/5
Outstanding
1900 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1900)
Positive reviews(1849)
Reviews with photos/video(199)
Delicious breakfast(218)
Friendly front desk staff(193)
Quiet & comfortable(113)
Convenient parking(64)
Perfect for business trips(36)
Loved the view(34)
Nice elevator(27)
Negative reviews(49)
Dermot. C
Extra King Room
Solo travelers
33 review
3.7/5
Posted on
I came to Kunmming to do some altitude training in a good environment. I choose this hotel as it was near lake Dian and many famous parks. The hotel is near a serious of interchanges and on the edge of the city. The hotel staff were very nice and welcoming. It's a shame the hotel reception is on the 1st floor and not on the 6th floor where there is many excellent facilities such as the lounge, gym, laundry room, Coffee machine and free cake and fruits and a nice area to relax outside. The Hotels reception area doesn't do the Hotel justice. The breakfast was great and in a nice bright area. My room was perfect and the bed was super comfortable. Leaving I got more free gifts from the beautiful, friendly ladies at the reception desk. Overall a hotel like this suits an energetic person like myself. A-Tour are nearly always reliable and helpful too. That's exactly what I look for when travelling around.
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6/18
Response from Property: A thousand words can be summed up in one sentence. Thank you for choosing Yaduo in the vast hotel, for your careful discovery and sharing, and for your encouragement and support. Warmth and friendliness are an indispensable part of the service consciousness of the people of Artur ~ With your encouragement, we believe we will do better. I hope you will be more moved when you stay in Atour again.
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Guest User
Senior King Room
Solo travelers
8 review
5.0/5
Outstanding
Posted on
the bed was comfortable and clean. I had a godd sleep last night. The breakfast was also nice. But the view from our room was terrible. I only could see the concrete wall.
Response from Property: 你落在了星空,而我在人海中抬頭看到的你,就是我眼裡的蒼穹,感謝小主點亮了朵兒的星空 亞朵,始於住宿的生活方式品牌集團。從住宿出發,向追求品質生活的消費者,傳遞人文、温暖、有趣的生活方式,並以持續改進的優質產品、服務與體驗,塑造和完善人們的未來生活,"讓人與人更有温度地連接"。酒店不僅僅有帶給您香甜好夢的宿歸,還有24小時免費開放的健身房和洗衣房,更有中西結合營養豐富的早餐廳,還有時尚人文的竹居,亞朵崇尚鄰里服務,朵兒在這裏期待您再次回家!
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Anonymous User
Senior King Room
Solo travelers
15 review
5.0/5
Outstanding
Posted on
Really enjoyed my stay here, booked 1 nights initially, but ended up staying for 3 nights, nice clean room, with everything you need. Away from the hustle and bustle, but still close enough to get a DIDI.
Response from Property: 感謝 小主的五分好評,用心做服務是朵兒矢志不渝的初心, 您的認可,是我們前進的目標和動力。亞朵信奉鄰里服務,把客官當成朋友,家人,讓您的每一次旅途都有家的感覺,朵兒期待與您再次相遇。
Anonymous User
Senior King Room
Family
12 review
5.0/5
Outstanding
Posted on
Very nice and friendly front desk staff. Spacious and clean room, though it does not locate at the city center. We still can order lots of different foods to the hotel. If going to downtown, only 20-30RMB by didi. Recommend for those want good value rate with large room.
Response from Property: 你落在了星空,而我在人海中抬頭看到的你,就是我眼裡的蒼穹,感謝小主點亮了朵兒的星空 亞朵,始於住宿的生活方式品牌集團。從住宿出發,向追求品質生活的消費者,傳遞人文、温暖、有趣的生活方式,並以持續改進的優質產品、服務與體驗,塑造和完善人們的未來生活,"讓人與人更有温度地連接"。酒店不僅僅有帶給您香甜好夢的宿歸,還有24小時免費開放的健身房和洗衣房,更有中西結合營養豐富的早餐廳,還有時尚人文的竹居,亞朵崇尚鄰里服務,朵兒在這裏期待您再次回家!
Response from Property: 很抱歉沒能給您滿意的體驗。朵兒家樓下是昆明最大的建材市場呢,擁有充足的停車位哦,視野也很開闊。此外小朵還提供24小時管家服務呢,入住期間遇到任何的問題都能隨時致電客服中心,並且迅速的得到幫助。咱家客房户型都是標準的公寓户型,面積28至70平方不等,且都在20層往上,視野開闊,採光充足。還能遠眺滇池,西山睡美人。衷心的期待您的再次光臨。亞朵是一家有温度的酒店,任何時候都會全力保障您的入住體驗
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Meitayueyue
Extra Twin Room
Family
53 review
5.0/5
Outstanding
Posted on
How can I get such a good word? The breakfast in the room has unparalleled views of Dianchi Lake. The hotel's exclusive elevator. Free coffee in the executive corridor. I really can't find anything wrong with it. The guy at the front desk is handsome and provides good service. Parking is also very convenient and you can go out at any time. Good reviews, ten stars.
Original TextTranslated by Google
Response from Property: 謝謝朵友的讚美哦!朵兒家的服務是鄰里式服務呢。朵兒聽了心裏樂開花了呢。朵兒很開心和您做朋友哦!,朵兒會繼續努力,爭取做的更好,期待您和您朋友再次來體驗!
Guest User
Parent-child Suite
Family
7 review
4.0/5
Very Good
Posted on
Well, first of all, this hotel should be located in the suburbs. It is still some distance away from Nanqiang Street. It is suitable for tourists traveling by car. I booked a parent-child room. In addition to the larger room, there are 2 dolls placed in the room. , except for the Peppa Pig pattern on the bed cover, there is nothing, and the hygiene is not very good. There are stains on the pillows, which is very disappointing, and there is no breakfast. To be honest, I am very puzzled. The price of the parent-child room itself is also very low. It's not cheap. In the end, I paid an additional 96 yuan for breakfast, and the breakfast variety was small and the taste was average.
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Original TextTranslated by Google
Response from Property: 親愛的朵友,您好!針對這次您不愉快的入住體驗,我們感到非常抱歉。入住期間如果您有任何問題,都可以致電朵兒,朵兒都竭誠為您服務,最後祝福您今後生活和工作都萬事順意 ,入住期間遇到任何問題可隨時聯繫咱們24小時前台,第一時間給您處理,竭誠提升您的入住體驗!
Guest User
Extra King Room
Solo travelers
2 review
1.0/5
Posted on
The executive was told to give me a certain upgrade, but there was no room available for the executive. As a result, the room was not big and the bed was small. The soundproofing effect of the room facing the street was poor, and the wedding fireworks were very noisy. There is a charge for the underground parking lot. There was no charge before. The front desk did not inform you at all when checking in. Bad review! ! !
Original TextTranslated by Google
Response from Property: 親愛的朵友,您好!針對這次您不愉快的入住體驗,我們感到非常抱歉。入住期間如果您有任何問題,都可以致電朵兒,朵兒都竭誠為您服務,最後祝福您今後生活和工作都萬事順意 ,入住期間遇到任何問題可隨時聯繫咱們24小時前台,第一時間給您處理,竭誠提升您的入住體驗!
Anonymous User
Extra Twin Room
Travel with friends
3 review
1.0/5
Posted on
Facilities: Atour standard decoration. If I had no problems with my room, I would give it full marks.
Problems in the suite: After I plugged in the refrigerator, there was a noise like the refrigerator was broken. I called the front desk and asked her to hear the abnormal noise over the phone. She told me that it was like this. What I actually learned: That night In the last suite, the refrigerator didn't sound like this either. In the video, the water flow from the bathtub faucet is very slow. It took more than an hour to fill it up. It was painful! (A total of 4 rooms were booked)
Cleanliness: If there is no problem in my room, I will also give full marks because it is not encountered in other rooms.
Problems in the suite: There are two bathrooms. There was a hair on the toilet used by foreign guests, and there was blood on the toilet used by us. The reason why I didn’t take pictures is because I didn’t want to disgust everyone!
Environment: I feel like I have stepped out of my league. I have stayed at Atour more than 5 times. This is the first time I have stayed in a hotel that is not a whole building.
Service: The attitude is very good. The only problem is lying. If you can, lie!
I was preparing to move out the next day, complained about these issues, and told the staff that they would write a review. The staff said they would deal with it and compensate me, but I said no!
Reason for writing a review: I specifically found Atour with a score of 4.9 and read the reviews, but I didn’t expect it to be a surprise! We booked 4 rooms and had no major issues except my room. The reason why I don’t ask for compensation is that this is the only way I can write this review. First of all, I don’t want everyone to be disappointed, and secondly, I hope the hotel will pay more for management!
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Original TextTranslated by Google
Response from Property: Hello, dear Duoyou! We are very sorry for your unpleasant stay experience this time. If you have any questions during your stay, you can call Duoer. Duoer will serve you wholeheartedly. Finally, I wish you all the best in your future life and work. If you encounter any problems during your stay, you can contact our 24-hour front desk at any time. We will be the first to respond We will handle it for you and wholeheartedly improve your stay experience!
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Guest User
Senior King Room
Other
19 review
1.5/5
Posted on
A very disappointing hotel. One of the worst hotels I've ever stayed in. In the middle of the night, I got up and put on clothes because the room was too hygienic. I checked the room's sanitation and found that the sanitation was unimaginable... Yes, I got up in the middle of the night and put on my clothes to sleep.
1. Hotel rooms with the same price in Guangzhou have minibars, but this one does not. Want to drink iced drinks only order takeaway.
2. The hygiene is very poor. Picture 1 is the dried booger on the pillow... Picture 2 is the hair I found under the pillow (should be left by a previous guest). Picture 3 is the dust on the switch in the room... Picture 4 is when I took a shower and found that the conditioner was already used. Picture 5, I don't know why the plastic shell of the slippers is wet, leaving water stains.
Picture 6, there is something like blood on the wall in the room...
Figure 7, in the corner of the room there are orange peels left by previous guests
Picture 8, the chairs in the room have not been cleaned at all, they are all the residue left by the previous guests, and there is even a usb cable...
In the future, I won't dare to take advantage of the cheap hotel...
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Original TextTranslated by Google
6/8
Response from Property: Dear friends, I'm sorry I couldn't give you a satisfactory experience. Xiaoduo has always regarded hygiene as the lifeline of the hotel. , We attach great importance to and understand your feedback. The upgraded Jimu sea view room has passed all inspection standards and procedures. If you have any questions during your stay, you can contact the front desk at any time, and Xiaoduo will serve you as soon as possible. In addition, this room has a Minibar, and the refrigerator is equipped with tea and potato biscuits, drinks and mineral water, all of which are free to use. There is also a book bar, gym and laundry room on the 6th floor of the hotel, all of which are free to use 24 hours a day. Duoerjia also provides a rich buffet breakfast with local characteristics of Kunming. Downstairs is the largest building materials market in Kunming. There are ample parking spaces and a wide field of vision. Our guest rooms are all standard apartment types, ranging in area from 28 to 70 square meters, and they are all on the 20th floor, with broad vision and sufficient lighting. You can also overlook Dianchi Lake and the Sleeping Beauty of Xishan. Sincerely look forward to your visit again. Atour is a warm hotel, and we will do our best to ensure your stay experience at all times.
Response from Property: 差一步美滿就牽着手走散,朵兒還在成長,希望小主能是朵兒成長中的見證者。我們信奉客人是我們的家人,提供無微不至的鄰里服務,是一家有温度的酒店。在亞朵,當您走進大廳那一刻開始,一抹微笑,一杯熱茶,一聲問候。似乎已經表達了亞朵人的熱情與貼心了。朵兒有您何其幸哉,萬水千山,初心不悔,風裡雨裏、朵兒等你~
Response from Property: 差一步美滿就牽着手走散,朵兒還在成長,希望小主能是朵兒成長中的見證者。我們信奉客人是我們的家人,提供無微不至的鄰里服務,是一家有温度的酒店。在亞朵,當您走進大廳那一刻開始,一抹微笑,一杯熱茶,一聲問候。似乎已經表達了亞朵人的熱情與貼心了。朵兒有您何其幸哉,萬水千山,初心不悔,風裡雨裏、朵兒等你~
Response from Property: 差一步美滿就牽着手走散,朵兒還在成長,希望小主能是朵兒成長中的見證者。我們信奉客人是我們的家人,提供無微不至的鄰里服務,是一家有温度的酒店。在亞朵,當您走進大廳那一刻開始,一抹微笑,一杯熱茶,一聲問候。似乎已經表達了亞朵人的熱情與貼心了。朵兒有您何其幸哉,萬水千山,初心不悔,風裡雨裏、朵兒等你~
Niannian
Executive Queen Room
Couples
2 review
5.0/5
Outstanding
Posted on
房間乾淨,景觀特別好,服務也很棒,在昆明住了很多酒店,這家是最好的
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Response from Property: 感謝 小主的五分好評,用心做服務是朵兒矢志不渝的初心, 您的認可,是我們前進的目標和動力。亞朵信奉鄰里服務,把客官當成朋友,家人,讓您的每一次旅途都有家的感覺,朵兒期待與您再次相遇。