Unit 2, Building 16, Huangfangzi, Baizhiying, Chenggong District, Kunming, Yunnan, ChinaView Hotel Details
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Kunming Haochen Hotel Guest Reviews
4.4/5
222 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(222)
Positive reviews(212)
Reviews with photos/video(49)
Great service(78)
Offers pick-up/drop-offs(39)
Classy environment(24)
Convenient location(24)
Great value for money(20)
Average sound insulation(8)
Many dining options(8)
Near shopping area(5)
Negative reviews(10)
Flaussie
Standard Single Room
Stayed in Aug 2024
Couples
6 review
4.2/5
Very Good
Posted on Sep 10, 2024
It’s perfect if you have a train, very close to the station and close to the restaurants, only one night
Response from Property: 尊敬的賓客:您好!感謝您的入住並在百忙之中抽出時間對我們進行點評,服務好每一位賓客是我們一致的追求,我們一定會認真做好每個細節,讓消費者更加滿意。我們酒店位於昆明南站附近,直線距離僅有800米,恭候您的下次光臨!祝您身體健康、工作順利。謝謝!
Guest User
Cozy Double Room
Stayed in Aug 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Aug 12, 2024
For the price, very good money. Just a simple bedroom, very clean.
Not Seat toilet, you have to take a **** stood Up
Response from Property: Dear guests: Hello! Thank you for staying here and taking time out of your busy schedule to review us. Serving every guest well is our consistent pursuit. We will definitely do every detail carefully to make consumers more satisfied. Our hotel is located near Kunming South Railway Station, with a straight-line distance of only 800 meters. We look forward to your next visit! I wish you good health and success in your work. Thanks!
Guest User
Discount Single Room
Stayed in Sep 2024
Solo travelers
87 review
0.5/5
Posted on Sep 20, 2024
This is the first time I’ve given a negative review to Ctrip after using it for so long.
First of all, on the first day, the boss said that the rooms on the lower floors were not cleaned and only the rooms with stairs on the sixth floor were the only ones. I checked in without saying anything.
Then I placed another order the next day and didn't click on the extension. I wanted to change to a room with display curtains on the lower floor after cleaning. Because this room had leaked water and the putty on the roof would fall off. The boss just said, "All rooms." They all hung up the phone and had an extremely bad attitude (it was the male boss). Don't say that I have high demands. Although it is indeed very cheap, the services I requested are all written on the details page of this hotel. I have stayed in many hundreds of hotels. I didn’t ask the hotel to meet their standards. I just provided the service you marked out (anti-disagreement).
Original TextTranslated by Google
Response from Property: First of all, is there any problem with me giving you a room on the sixth floor? The room you booked is on the third to sixth floors. My room will show the stairs, so you don’t need to emphasize it. You called me, and I said later that I would change your room when the time came. You might not have heard, and that was normal. Later, when we were cleaning, I knocked on your room door, but you didn't answer. May I ask what services were not provided to you? You also said that for the first time you gave me a negative review, I barely paid you twenty or thirty yuan. If you go to another place to stay in a room of 20 or 30, it will give you hot water? Give you a separate bathroom? Pick-up and drop-off service from South High-speed Railway Station will also be included. To be honest, I can't take care of someone like you. You'd better stay in a room that costs a few hundred dollars. I'm really sorry. I don’t believe that people like you give negative reviews to a store without going to one store. This is your first time commenting.
Anonymous User
Discount Single Room
Stayed in Jul 2024
Couples
44 review
5.0/5
Outstanding
Posted on Jul 29, 2024
It’s not bad. The cleaning is also very clean. The boss’s service attitude is also very good. There are a lot of places to eat around. Overall, it’s still good and worth recommending. The surrounding environment is also good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying here and taking time out of your busy schedule to review us. Serving every guest well is our consistent pursuit. We will definitely do every detail carefully to make consumers more satisfied. Our hotel is located near Kunming South Railway Station, with a straight-line distance of only 800 meters. We look forward to your next visit! I wish you good health and success in your work. Thanks!
MeiLin
Budget Double Room
Stayed in Jul 2024
Solo travelers
12 review
3.2/5
Posted on Jul 18, 2024
I ordered it on trip, and the conditions said it was 2-4 floors, 10-12 square meters. This is probably the best room condition! As a result, I checked in at 9 o'clock after dinner. I was given a room on the 6th floor with 5 square meters. They said it was a first-come, first-served basis, so I had to leave my 24-inch suitcase at the counter.
There was no hot water in the shower, so I gave up after waiting for five minutes. The sink was broken and I had to use my fingers to pull the plastic inside to wash my hands. There was a TV plugged in, but it couldn't be turned on. I asked the girl next door to help carry my luggage to the sixth floor. Waiter, asked me to call the boss on the phone, it’s really... (The lights next door can’t even be turned on)
In the morning, no one was at the counter at the delivery station. I called the proprietress. It was her son’s phone number. The proprietress didn’t speak Beijing dialect, so no wonder she left her son’s phone number. It is recommended to write down in words which hotel the car is from, where to wait, and the correct phone number, because the driver could not verify my number, and another guest could not get on the bus without giving the last four digits.
Does the boss lady know that you can leave reviews on trips? If the service is so bad, it will definitely be rated!
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Response from Property: I'm really sorry. My wife has given birth and they are here to help. I don't know much about it. I will treat her well next time.
Jim 從事旅遊業超過卅年
Standard Single Room
Stayed in Jun 2024
Solo travelers
33 review
2.7/5
Posted on Jun 27, 2024
This is the cheapest hotel I have ever stayed in! The toilet I saw on the website was actually a squat toilet, but I didn’t know it beforehand! And can’t watch TV! It’s also my fault that my payment is low and my requirements are high! I would never recommend staying here!
Original TextTranslated by Google
Response from Property: I'm really sorry. You need to be a VIP to watch this TV. Some of them can be watched for free. Also, our toilets are all squatting type, not sitting type. However, I would still trouble you to book a five-star hotel in the future, because only in this way can you meet your requirements and suit your identity.
Guest User
Discount Single Room
Stayed in Jun 2024
Solo travelers
7 review
3.7/5
Posted on Jun 8, 2024
The price is very good for this environment. It has everything you need, mainly because it is relatively close to Kunming South Railway Station. Personal accommodation is a good choice and worth considering.
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Response from Property: Thank you for your review
Kushao1987
Discount Single Room
Stayed in Aug 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Not bad, pretty good, mass consumption
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying here and taking time out of your busy schedule to review us. Serving every guest well is our consistent pursuit. We will definitely do every detail carefully to make consumers more satisfied. Our hotel is located near Kunming South Railway Station, with a straight-line distance of only 800 meters. We look forward to your next visit! I wish you good health and success in your work. Thanks!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The bed is very big and very comfortable to sleep on, and the boss's service attitude is also good. We provide pick-up and drop-off at South Station. You just need to tell the boss what time the ticket is in advance and the boss will arrange a time to deliver it. The location of the hotel is easy to find. There are many snack bars and a vegetable market around it, which is good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying here and taking time out of your busy schedule to review us. Serving every guest well is our consistent pursuit. We will definitely do every detail carefully to make consumers more satisfied. Our hotel is located near Kunming South Railway Station, with a straight-line distance of only 800 meters. We look forward to your next visit! I wish you good health and success in your work. Thanks!
Xinglvcheng
Discount Single Room
Stayed in Sep 2024
Solo travelers
4 review
2.2/5
Posted on Oct 3, 2024
There is no elevator, and the opposite side is still being renovated. The room is too small, and there is no hot water. The landlord asked me to check out before the time was up, and it was difficult to open the door.
Original TextTranslated by Google
Response from Property: Our hotel has written very clearly about the elevator. It has also written about the room type defects on the details page. It has also written that there is no elevator, no elevator, no elevator (click on the highlight facilities on the homepage of our hotel and see for yourself whether we have written it or not. It is also written in the introduction). The guest room stairs are on floors 2-6, the passenger elevator is a staircase, the room is a squat toilet, and there is no toilet. If you mind, please do not place an order." Facilities, services, elevators in public facilities are also crossed out. Is it difficult to ask me to print it out and stick it on your forehead? Can you see it?) The room opposite is being renovated and the toilet is being renovated. It didn’t bother you. The room is just a real photo. We will give you whatever room you order. If you think the room is too small, why don’t you book a bigger one? You want to stay there again. The discount is too small and the room is too small. Why didn't you say anything when you checked in? If you don't like it, just tell us. It's not like we won't give you a refund. We use one water heater for four rooms. It's impossible for other rooms to have hot water. Just you. Is there no hot water in the room? Also, our check-out time is 12 noon. Isn’t it normal for the landlord to ask you if you want to check out after 12 o’clock? Wouldn't you say you needed a late check-out? Our temple is too small to accommodate a giant Buddha like yours. Next time you should stay in a big hotel, as this would be in line with your status. Only people like you can go far, I wish you a good journey
Guest User
Standard Single Room
Stayed in Aug 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Aug 16, 2024
It is close to the Kunming South High-speed Railway Station, about 1.2 kilometers away. The room is very clean and tidy. The boss is very enthusiastic and can provide free drop-off and pick-up services. There is a snack street nearby. The most important thing is that it is economical and affordable, which is in line with the expectations of the general public. Can accommodate residents of Hong Kong, Macao and Taiwan.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying here and taking time out of your busy schedule to review us. Serving every guest well is our consistent pursuit. We will definitely do every detail carefully to make consumers more satisfied. Our hotel is located near Kunming South Railway Station, with a straight-line distance of only 800 meters. We look forward to your next visit! I wish you good health and success in your work. Thanks!
Guest User
Cozy Double Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The boss is a kid. He is very polite and enthusiastic. The pick-up and drop-off service is excellent. The room is also very clean. The price is very good. I recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying here and taking time out of your busy schedule to review us. Serving every guest well is our consistent pursuit. We will definitely do every detail carefully to make consumers more satisfied. Our hotel is located near Kunming South Railway Station, with a straight-line distance of only 800 meters. We look forward to your next visit! I wish you good health and success in your work. Thanks!
Guest User
Deluxe Double Room
Stayed in Aug 2024
Other
1 review
4.8/5
Amazing
Posted on Aug 14, 2024
The environment is nice and quiet. There are barbecue snacks around the corner, which is very nice. The pick-up and drop-off service from the South High-speed Railway Station is great.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying here and taking time out of your busy schedule to review us. Serving every guest well is our consistent pursuit. We will definitely do every detail carefully to make consumers more satisfied. Our hotel is located near Kunming South Railway Station, with a straight-line distance of only 800 meters. We look forward to your next visit! I wish you good health and success in your work. Thanks!
Guest User
Standard Double Room
Stayed in Aug 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Aug 9, 2024
The room is very clean, the boss is enthusiastic and patient in service, it is very close to the high-speed rail station, and there are many delicious food nearby, great!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying here and taking time out of your busy schedule to review us. Serving every guest well is our consistent pursuit. We will definitely do every detail carefully to make consumers more satisfied. Our hotel is located near Kunming South Railway Station, with a straight-line distance of only 800 meters. We look forward to your next visit! I wish you good health and success in your work. Thanks!
Guest User
Discount Single Room
Stayed in Feb 2024
Solo travelers
6 review
2.0/5
Posted on Feb 8, 2024
The sound insulation of the room is very poor. You can clearly hear the sound of people going up and down the stairs next door. The room is also very small and you can't find mineral water to drink. And the water heater for bathing is too powerful. The left one is very hot and the right one is very cold. I almost caught a cold after taking a bath.
Original TextTranslated by Google
Response from Property: We are very sorry for the impact that poor soundproofing of the room has on you. As for the special price single room you booked, I believe there must be clear photos on the Internet. Our pictures are all real. If you want a larger room, why not book a larger room? As for mineral water, we have drinking water in the corridor. It's free. There are paid ones at the front desk. Why don't you buy it? You can definitely see the water dispenser in the corridor as soon as you go up; we are all adults, not children anymore. We can't say that we can't control this water heater. If we really can't control it well, you can ask the boss to help you adjust it.