Elephant Court Thekkady

Proximity to Attractions: Conveniently located near Periyar National Park, ideal for wildlife enthusiasts. Jungle safaris and early morning treks are easily accessible. Short walking distance to Kumily's spice markets and tea shops.

We stayed at The Elephant Court on a recent family trip. The hotel has its charm and potential, but our experience was a mix of good and disappointing moments. Here’s an honest breakdown: Pros: Nice Property: The hotel overall is nice with a peaceful ambiance suitable for a relaxing family trip. Nice views inside the property to shoot. Spacious and Clean Rooms: The rooms were large, clean, and comfortable, offering a good space to unwind. Clean Washrooms: Bathrooms were well-maintained and hygienic. Good Food: The food quality was good and flavorful, which added to the pleasantness of our stay. Cons: Poor Reception Experience: Reception was extremely disappointing. There was no welcome drink, no proper greeting, and the staff at the front desk didn’t seem responsible or warm. Partial Treatment: We noticed a clear difference in the way foreign guests were welcomed compared to Indian guests. As soon as a foreign group arrived, everything from greetings to service improved drastically — which felt quite unfair and disheartening. Room Allocation Issues: Despite requesting adjoining rooms (especially as we were traveling with an 82-year-old family member), the hotel allocated rooms on different floors. Even after speaking with the duty manager, the request wasn’t accommodated. Service at the Restaurant Needs Improvement: Although the food was good, the overall service and attentiveness of the restaurant staff could be much better. Overall: A short and nice stay, mainly due to the property itself and the quality of rooms and food. However, the front desk experience and service standards need serious improvement — especially in treating all guests equally and handling basic hospitality expectations.

Lovely hotel, very busy so definitely popular! Some staff struggle to understand English, but manager looked after us in the restaurant. The Bar could do with some work - but otherwise lovely setting! Restaurant has a great menu. Rooms were very comfortable.