Kumamoto Chuo Ward Hotels

The rooms and the public bath were clean. However, the breakfast buffet was a big disappointment. We were informed that breakfast was served until 9:30 AM (with the buffet closing at 10:00 AM). However, when we arrived around 8:50 AM, about half of the items were already empty. Despite having 3-4 staff members present, they frequently replenished plates and utensils, but no food items were refilled at all. I also felt that the initial selection of dishes was quite limited, which made the buffet seem even more meager. Most of the dishes I had wanted to try were already gone. There were only two pieces of one type of bread left. For dessert, just a single small bowl of canned fruit and one yogurt remained. It made me wonder what other options there might have been earlier. I paid an extra ¥1,500 for this breakfast, but in hindsight, I should have just gone to the nearby Sukesan Udon instead.

The use of space is great. Although it is small, it has all the necessary features. It has a big bed and is comfortable to sleep on. You can put your suitcase under the bed. It is not far from the bus stop and there are many restaurants nearby. Breakfast is provided free of charge. Although there are not many options, it is pretty good. The living environment is hygienic and tidy.

If I visit Kumamoto again in the future, I will definitely stay in Ark Hotel. It offers easy access to Kumamoto Castle and Sakura Machi. I also enjoyed the lounge service of the hotel. The lounge is on the 10th floor of the hotel. I could see the Keeps of the castle. Wonderful view!! The lounge is open to the guest from 3 pm to 11 pm. Guests could enjoy free coffee and drinks. Good place to relax.

This hotel offers a wide range of amenities, including all the essentials such as face masks, drip coffee, and other necessary items. The hotel is located in a very great area, and the price is very reasonable. The staff provides excellent service and is always ready to assist. I highly recommend this hotel, and if I have the opportunity to return, I will definitely choose to stay here again.

It's easy to walk to Kumamoto Shopping District and the castle. There's a big Lawson right next door, so it's convenient. There's separate bottled water in the room, and a separate water purifier on the lobby floor. There's a pajamas, comb, and razor in the lobby. The room is old, but it's not too inconvenient. There are lots of hangers and a small closet, so it's good for storage. The noise from the hallway can be heard in the room. Breakfast is okay. I didn't know during the day, but at night, it turns into a completely red-light district, so you have to be careful.

It is a really good location for sightseeing and traveling because it is close to Sakuramachi Station, the tram stop, and the downtown area. The desk staff are very friendly and the rooms are clean. However, I didn't know that you have to put a separate magnetic sticker outside the door not only when you don't want it cleaned but also when you want it cleaned, so I only got a change of towels on the first day. However, I was very satisfied with the condition when I got it cleaned. The photo is Sakuramachi Station, which you can see as soon as you leave the hotel. 😄

Cleanliness (minor issue): While the room itself was clean, it felt very damp upon entering, and there was a distinct musty odor. Thankfully, this dissipated after I ran the air conditioning for a bit. There were four pillows on the bed – some soft ones and some medium-firm, possibly buckwheat, pillows. One of the medium-firm pillows, however, smelled absolutely horrific, like it hadn't been changed after countless sweaty guests. This really made me question the hotel's hygiene standards. I've since stayed at other hotels that also provide these medium-firm pillows, and none of those had any odor. Location: The location is incredibly convenient. To reach Kumamon Square, you'll need to take the tram, which costs roughly 9 RMB per ride. Kumamoto Castle is visible as soon as you get off, and the hotel is just across the shopping street. Tsuruya Department Store is also within a 10-minute walk. Within a 5-minute radius, you'll find a 7-Eleven, FamilyMart, drugstores, and numerous eateries – essentially everything you'd need for a trip to Kumamoto is right here. If you're not planning to be out exploring from dawn till dusk every day, I highly recommend staying here as everything you need is readily available. However, if your itinerary involves extensive JR travel from early morning until late at night, then staying closer to Kumamoto Station would be more advisable.

The hotel situated at the bus terminal where buses go directly from the airport. Staffs are friendly and always happy to help. Free coffee and tea at the lobby. Freshments like noodles you can get for free every night. Ice cream is free to take after 10pm. In the morning u can get free yoyurt. Hot spring is very nice and hot. I would stay at the same hotel if I come again.

Really enjoyed our stay here. The hotel is very new and relatively spacious for Japan. The bed size is slightly bigger than normal for 2 people (1.6m wide) and comfy so we really appreciated that. Room comes with all the amenities including a kettle. They also have universal wall socket which is a nice touch for people with different plugs for electronics. Great location too - just minutes of walk from the tram station and the main shopping area. Strongly recommend!

Perfect location for kumamoto food market trip. Kumamoto castle was within walking distance and was able to see through the room window. I enjoyed the small but nice onsens the most.