hotel heritage
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kumagaya

hotel heritage

228 Oegawa, Kumagaya City, Saitama Prefecture, 360-0103, Japan
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Hotel Heritage Resort offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort.Visitors can take advantage of complimentary parking directly at the resort. Indulge in the numerous pursuits available at Hotel Heritage Resort. Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.Show More
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hotel overview picture
3.4/5Cleanliness: 3.5
All 9 Reviews
Amenities
Private ParkingFreeHot springsSauna24-hour front deskLuggage storageBarTennis courtRestaurantStation pick-up serviceFreeConference room
All Amenities
Surroundings
Train: Musashi-Ranzan Station
(7.6 km)
Train: Aketo Station
(8.4 km)
Landmarks: Heritage Golf Course
(<100m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Japanese Style Room 15 Tatami
1

Japanese Style Room 15 Tatami

6 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Imperial Suite
2

Imperial Suite

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deluxe Twin Room
2

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Run Of House
3

Run Of House

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Standard Twin
3

Standard Twin

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Single Room Non Smoking
5

Single Room Non Smoking

1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews(9)

3.4/5
Verified Reviews
  • Cleanliness3.5
  • Amenities3.3
  • Location3.4
  • Service3.3

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 70.06). Trip Coins can be used to save instantly on room rates.

Y‍U‍ ‍C‍H‍E‍U‍K
July 2, 2024
酒店房間比較舊
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T‍J‍ ‍k‍e‍i
May 3, 2024
It's an old hotel, so there are traces of an old resort hotel. The facilities are old, but the interior is nice. There is a hot spring on the premises, which guests can use. There are no shops nearby, so we ate at the restaurant in the hot spring facility. It's inconvenient if you don't have a car, but you can get there by bus from Shinrin-koen Station on the Tobu Tojo Line. You can also get to the Fukaya Hanazono outlet by bus, so it's a good place to enjoy hot springs and shopping relatively close to the city center.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 20, 2024
Old but nice hotel. Not very good service. Private bath costs extra and was closed. Rooms were a bit shabby. They could show a bit more hostility to make us feel more comfortable.
C‍E‍R‍E‍N‍O
February 14, 2022
so very relaxing place.,the chinese food is delicios,nice service of staff,breakfast room service also,but the hotspring is a little far from room,suitable also for wedding reception in a garden in a mountain,they give a free 1 day pass of hotspring for next visit,and can buy a d elicios set of breadpan for only 500yen with a logo of hotel heritage,suitable for souvenir.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 14, 2023
Since I have an infant, I looked at the website carefully. Even so, there were more times than other hotels where I thought, "Huh? But it was on the website, but..." I thought this was normal, considering the price range, so I'll call it normal. However, I was a little surprised because it was the first time I had been to the front desk without any help even though I had a little more luggage and a stroller. I was wrong to think that they would help me, but I almost left my luggage there by mistake. Also, the directions to my questions were a little hard to understand. When I asked where the coin laundry was, the front desk told me that it should be visible up the hill, but I thought it would be in sight, so I went into the visible building, and there were only toilets and locker rooms, so I asked another person, and they showed me right away. (Thank you.) The actual location was what looked like a staff room in the annex elevator. (There was a hotel dishwashing machine there, so I thought it was for staff only.) If you look closely, you can see that it says "women's coin laundry" at the top, but is it visible up the hill? I'm sorry, but it's a little hard to understand... The food is also a little confusing. When I looked at the website, I thought it was a garden restaurant with a picture of a buffet, but in reality, dinner was served at a banquet hall called the Aurora Hall. I thought they had baby food after looking at the picture, but when I made a reservation for the breakfast restaurant, they said they had porridge, so I thought, "So what about dinner?" There was a children's corner, but there was no baby food for the age of the baby? I thought. When I asked the AI, it said to contact the reservation center. I misunderstood and thought that it was like other hotels, where the food was placed on the spot, but maybe you buy it at the front desk? I was convinced. I was convinced, but I wish they had made it more clear. If I had known, I would have bought baby food, so I would have brought it with me. However, the children's corner had things that children like, so I think children would be happy. I thought the hot spring was a private open-air bath, but it was actually a private mixed-gender open-air bath lol You have to read it carefully lol The website also said that swimsuits were required, but I overlooked that...! (I bought it for 100 yen, so it was fine.) It was my first time in a mixed bath, but it was good and not the scary one I had imagined. It was good that my baby, who loves baths, also seemed to enjoy it. The pool was also very good. We had fun as a family. It has good points, but I think it's a shame that it's difficult to understand overall. Especially if they claim to welcome children, I wish the information on their website was a little easier to understand. This time we had an infant with us, so we had inquired beforehand, so it was a shame. However, I understand that for this price range, this is normal, including all the food services, but it's still a little confusing, so I would like it to be a little more clear.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 11, 2023
It is best to avoid this hotel if you have multiple small children. For adults. When we checked in, we were told to wait at the front desk with just the children, including small children, and to move our car to the parking lot by ourselves. There was no staff to accompany the children, which was very unsettling and uncomfortable. There are not many chairs for children, and they may not be usable. They should increase the number of chairs for children or set an age limit. The large public bath is very far away. There is no air conditioning in the hallways. The rooms are old, but the food is delicious. The elevator was hot, probably because there was no air conditioning. The pool was clean because it was renovated.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 20, 2022
Nice peaceful place, not far from Tokyo and 10 minute drive from Shinrin Koen (great park). Service and staff are super friendly. Beautiful hotel grounds on a golf course. I think they should have camping, or glamping. Would be popular place. We saw rabbits running around. Hotel is older but very nicely kept. They have a large pool in summer. Several restaurants. Onsen is very nice. They have another bath on 12 floor, but it is not natural onsen water. Issue is that it closes at 8:30 AM (last entrance (8:00) until 11:00 AM. Not much chance to hop in after breakfast. I wish at least until 9:00 or 9:30 like other places. We recommend having fun here, golfing or summer pool time.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 30, 2021
I was hoping to go to Isobe Onsen in Gunma, but there were no vacancies in the Japanese-Western style room I wanted (Japanese-style rooms not available due to circumstances), so I expanded my search to Ikaho Onsen, Karuizawa, Nagatoro, etc., but now that the coronavirus situation has calmed down, everyone is so active that I was almost wiped out. At a loss, I looked at Google Maps and suddenly Shikinoyu Onsen Hotel Heritage, which did not appear on the reservation site, popped up. There was a vacancy in a Japanese-Western style room that fit within my budget, and it even had a hot spring, which was a dream come true. There is a high-rise hotel and a separate building, sports facilities, and a half-sized golf course, which makes me feel uneasy about the lingering scent of the bubble era. The address is Kumagaya City, but it is located on the hills on the outskirts. First of all, due to the location, I didn't have high expectations for the hot spring, but the water was surprisingly good. I ended up using a day-trip hot spring facility that seemed to be added a little away from the hotel, and although there was a roof, it was exposed to the wind so it was cold at night. However, they actually rented out winter coats near the front desk, so there was nothing I could do. The source water is low at 20℃, so it must be a four-step combo of heating, water addition, circulation, and chlorine addition, but the chloride spring was quite salty. There were many users on this day, including a group of children, but I could hardly smell the chlorine and I could really feel the hot spring. I had refrained from bathing in hot springs due to the COVID-19 pandemic, so I was glad to have a hot spring here for the first time in two years. Currently, the mixed bathing and open-air baths where you can wear swimsuits are closed. There is an observation bath on the top floor of the hotel, but it is not a hot spring. It is easy to go up by elevator. I used it for a morning bath, and the view was good and I could see Mt. Tsukuba clearly. However, considering the size of the hotel, both the faucets and bathtubs were small, and I felt that even if both were combined, it would not be enough when it was crowded. Fortunately, there were only a few people there before dinner this time, so it was comfortable. Also, depending on the date, you can only take one of the baths, so the timing was good. The room was clean and a fairly ordinary Japanese-Western room. The beds were Simmons, and the Japanese-style room guests had Muatsu futons. Drinking water in plastic bottles is provided, and internet and Wi-Fi are also available. The hotel is 12 stories high, so the view is good. I could see Mt. Tsukuba because it was facing the same direction as the bath, but here there is a balcony where I could go outside, so I could see it directly, not through the window, even though it was cold. There are illuminations at this time of year, so I don't often have a chance to look down from the balcony, so I felt like I got something out of it. For meals, I usually use the Chinese and creative Japanese restaurants in the hotel, but on this day, reservations were good, so I had a buffet dinner that appears during busy periods such as Golden Week and New Year's holidays. I don't have a very good impression of buffets (and it's the current situation), but it was already full when I made the reservation, so I had no choice. Of course, I had to wear a mask, but there were plastic gloves at the entrance to wear when serving the food. However, the menu was not to be underestimated, and the roast beef, which was advertised as the main attraction, was delicious and I had to have more than one serving. Although it is a standard, the sushi only has three types of toppings: red tuna, yellowtail, and shrimp, but the toppings are large and delicious. The food, including the tempura, was freshly made and everything was delicious. They also prepared soba noodles, various pastas, and side dishes for children, so it was well thought out. By the way, breakfast was a flat-rate buffet. Therefore, the guests who were divided into three places for dinner gathered in one breakfast venue in the morning, so it was crowded depending on the time of day. There was nothing special, but there was a lot to choose from and the food was constantly replenished, so it didn't leave a shabby impression. There were all kinds of guests, including families, groups, couples, and single people, but it seemed that sports-related groups were using a separate building, so there was no mixing. It was impressive, so all the staff were quick and polite and the service was pleasant. I thought it was great that an inn of this size was able to survive the COVID-19 pandemic, but I wonder if it was thanks to this hospitality. It seems to have a certain reputation in the sports industry, so maybe that's why? Finally, the downside is that you have to go up and down between the hotel and the hot springs. Although the hotel is barrier-free, it is difficult to bring a wheelchair into the hot springs. The passage is semi-open, so day-trippers can wear their outdoor clothing from the start, so there is no problem, but if overnight guests wear their indoor clothing during the cold season, they will get cold when they get back. Also, the full-day rate for day-trippers is a bit high, and even the cheaper evening rate seems still expensive. It seems a shame as the hot springs are so good, but since this hotel is a resort, the price setting may be reasonable in a sense.
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children are not permitted to stay in this room type.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:JPY 3,025 (approx. PHP 1,149.98) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1763
  • Number of Rooms: 250
Hotel Heritage Resort offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort.Visitors can take advantage of complimentary parking directly at the resort. Indulge in the numerous pursuits available at Hotel Heritage Resort. Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.

Services & Amenities

Hot springs
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest Train StationMusashi-Ranzan Station
Distance to Train Station7.64KM
Average Price FromPHP10195
Hotel Star Rating4