To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(374)
Positive reviews(372)
Reviews with photos/video(82)
Awesome stay(97)
Clean and tidy(76)
Awesome rooms(60)
Friendly staff(53)
Perfect for business trips(16)
Tasty food(11)
Comfortable bed(8)
Located downtown(7)
Negative reviews(2)
Krisna
Prime Deluxe King Room
Stayed in Dec 2024
Family
4 review
4.7/5
Amazing
Posted on Feb 12, 2025
second stay at this hotel. it is a basic hotel. pool experience definitely can be better but i understand that this is not a resort.
all basic needs are covered - internet, AC, room amenities, parking. no complains here. We found trail of ants in the toilet and hope they got sorted soon.
room key has problems a few times, not sure why. was told cos of the phone magnet.
Love the lavender pouch!
Azha Syazri
Prime Deluxe King Room
Stayed in Dec 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Love the king sized bed and all the big pillows. Room was big enough and comes with a sofa bed. Toilet also very clean and comes with bottled shower gels, shampoo and conditioner. Look very organised and complete.
Food during breakfast was also very nice, served by well-mannered waiters and chefs. Plenty of delicious food to choose from.
I particularly like the vege fritters they cooked, brings back old memories when i was little, living in kampung with my late mom.
Overall, it was a very pleasant experience staying there and would definitely come back whenever I'm Kuantan.
Guest User
Prime Deluxe King Room
Stayed in Nov 2024
Family
16 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Room were superb, nice ambience. Just the toilet is smelly, probably clogged and our room got power trip and their maintenance team were so helpful and assist us less than 10mins
Junior Anucha Tammayod
Prime Deluxe King Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 22, 2025
The hotel very clean, Staff as all departments are friendly and good service. Highly recommend here.
Imran N.
Prime Deluxe King Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
I just knew AC by Marriot was previously known as Vistana Hotel. Place is very clean, the deco looks very luxurious yet neat & super straightforward. Parking is also convenient. The breakfast options could be better as I believe the variation is not that extensive as compared to other hotels, but its decent enough for me & my wife.
Guest User
Prime Deluxe King Room
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Fantastic service from the front desk. Upon check in they greeted me with a big smile. The room is model and clean. The breakfast taste ok but could have more variety.
Syarifah
Prime Deluxe King Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 12, 2025
Cleanliness top notch
Izatti
Premium King
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Went to kuantan for friend wedding and I chose AV hotel. Clean room, everything is perfect and good. Recommended to everyone. Hotel located at town, around 10-15 minutes from Teluk Cempedak.
Kamarulzaidi Zaini
Prime Deluxe King Room
Stayed in Aug 2024
Couples
30 review
4.2/5
Very Good
Posted on Sep 20, 2024
1st time here, what a great hotel. The room was 10/10, and the service can be better.
Guest User
Prime Deluxe King Room
Stayed in Jan 2025
Couples
1 review
4.7/5
Amazing
Posted on Feb 22, 2025
Overall a very pleasant experience. This is not the first time we stayed there. Always happy to return.
EmmaTravels
Prime Deluxe Twin Room
Stayed in Aug 2024
Business travelers
54 review
5.0/5
Outstanding
Posted on Oct 8, 2024
As usual favourite hotel to stay in kuantan worth the price tneovated room
aminaman1990
Prime Deluxe King Room
Stayed in Jan 2025
Family
5 review
4.5/5
Great
Posted on Feb 18, 2025
Love the premise.
Just that the coffee does not provide creamer.
Otherwise all is good, i am happy with the stay.
Note: No Marriott Bonvoy points can be earned if booking via third party such as this platform or others. Need to be directly from Marriot apps/web.
Guest User
Prime Deluxe King Room
Stayed in Jan 2025
Family
1 review
4.5/5
Great
Posted on Feb 15, 2025
Breakfast choice not many varieties, and the service was poor at the egg counter. I ordered sunny side up but waited 30mins, where in between I reminded the cook 3 times. The shower area in the bathroom is very narrow, which I find difficulties to even stretch my arms during showers and I am not a fat person. I strongly believe if you are muscular or bigger size should avoid this hotel, unless you book for the higher price room, might get a bigger room with bigger bathroom I guess.
Jayson
Prime Deluxe King Room
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 21, 2025
Strategic location, friendly staffs and clean. However breakfast need to improve more, limited choice.
Anne Low68
Prime Deluxe Twin Room
Stayed in Jan 2025
Business travelers
4 review
5.0/5
Outstanding
Posted on Feb 18, 2025
Enjoyed my stay - clean, rooms are nice size, close to Teluk Chempedak beach. Nice free coffee!