The Platinum Kuala Lumpur by Luma
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1 night
1 room, 2 adults, 0 children
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The Platinum Kuala Lumpur by Luma
Jalan Sultan Ismail, C-31-01, Kampung Baru, Kuala Lumpur, 50250, Malaysia
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Amenities
Outdoor swimming pool
Gym
Public parking
Airport pick-up
Luggage storageFree
Bar
Restaurant
Airport drop-off
All amenities
Property Description
A stay at The Platinum Suites places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. This aparthotel is 0.7 mi (1.2 km) from Kuala Lumpur Tower and 1.1 mi (1.7 km) from KLCC Park.
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7.8/10
Cleanliness7.9
Amenities7.7
Location7.9
Service7.8
All 13 reviews
Surroundings
Metro: Bukit Nanas
(180m)
Metro: Dang Wangi
(540m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
17
Executive Three-Bedroom Suite
3 bedrooms: 2 queen beds and 1 king bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Check Availability
9
Premium Two-Bedroom Suite
2 bedrooms: 1 queen bed and 1 king bed | 1 living room
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Check Availability
9
Deluxe One-Bedroom Suite
1 bedroom: 1 king bed | 1 living room
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Check Availability
17
Executive Two-Bedroom Suite
2 bedrooms: 1 queen bed and 1 king bed | 1 living room
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Toothbrushes
Check Availability
17
Deluxe Two-Bedroom Suite
2 bedrooms: 1 single bed and 1 king bed | 1 living room
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Toothbrushes
Check Availability
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Guest Reviews
7.8/10
Good
13 reviews
Verified Reviews- Cleanliness7.9
- Amenities7.7
- Location7.9
- Service7.8
Average for similar properties in Kuala Lumpur
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.
Luyisile
October 3, 2024
Facilities are average
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Guest User
September 16, 2024
Overall satisfied, the service is very good and enthusiastic. Rita is very concerned about my stay experience, and she also helped to handle the check-out and luggage storage very quickly. Thumbs up 👍
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Guest User
December 2, 2022
This hotel doesn't deserve to be called a hotel at all, the service is ridiculously poor
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Abdurahman
September 30, 2024
They charge you for any extras like baby cribs, blankets, and pillows
Fabio
September 18, 2024
Pro e contro... ma più i pro
Struttura in generale molto bella, abbiamo capito all'arrivo che non era tutto un hotel, ma solo una parte... il resto, quello che abbiamo prenotato noi, erano appartamenti gestiti da agenzie esterne; infatti non avevano una reception ma si appoggiavano con dei tablet su tavolini nella hall. Tutto sommato bene, a noi non funzionava la lavatrice che poi ci hanno sostituito il giorno dopo, servizio tutto sommato efficiente. La colazione non era inclusa e si doveva andare in un edificio attiguo a pagamento. Noi siamo andati a circa 200mt cove c'era un altro hotel con dei caffè all'interno.
La piscina è bellissima! Il parcheggio è molto comodo sotto l'hotel. Posizione molto centrale a 10 min a pieda da petronas towers. Ci tornerei sicuramente-
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Xiaoqing
May 29, 2024
Space is great, place is out dated!
Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts.
thomas
June 11, 2024
Disappointing
Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too.
Darrel
December 1, 2023
Horrible & inaccurate
Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company.
Mold in shower . Holes in ceiling
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Christian
July 23, 2024
Good location and layout, terrible Maintenance.
Good location, Nice layout of apartment. Terrible Maintenance level, poorly equipped kitchen, and sleeps only 3 as is.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Gym
Public parking
Additional charge
Airport pick-up
Additional charge
Luggage storage
Free
Bar
Restaurant
Airport drop-off
Additional charge
Children's pool
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Infinity pool
Pool with view
Opening times
Parking
Public (not only for guests) is available On-site parking. Reservation needed.
Public parking
Additional charge
Valet parking
Additional charge
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Concierge service
Luggage storage
Free
VIP check-in service
Languages Spoken
Malay
Food & Drink
Bar
Room service
Alcohol-free property
Halal meals provided
Off-site
Health & Wellness
Gym
Public Areas
No smoking in public areas
Smoking area
ATM
Elevator
Facilities for Children
Children's pool
Business Services
Fax/copying service
Additional charge
Accessibility
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 11:00
To check-in, contact the property in advance.At the same time, please provide your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeHalal
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:MYR 84.80 (approx. PHP 1,156.04) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 500.00 (approx. PHP 6,816.22) is charged.
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 155
A stay at The Platinum Suites places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. This aparthotel is 0.7 mi (1.2 km) from Kuala Lumpur Tower and 1.1 mi (1.7 km) from KLCC Park.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 5 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 5 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for The Platinum Kuala Lumpur by Luma?
The cancellation policy for The Platinum Kuala Lumpur by Luma varies depending on the type of room and booking conditions.What is the cancellation policy for The Platinum Kuala Lumpur by Luma?
What are the check-in and check-out times at The Platinum Kuala Lumpur by Luma?
Standard check-in time at The Platinum Kuala Lumpur by Luma is 15:00-24:00 and check-out time is 11:00.What are the check-in and check-out times at The Platinum Kuala Lumpur by Luma?
Does The Platinum Kuala Lumpur by Luma provide breakfast?
Yes, Breakfast is offered at The Platinum Kuala Lumpur by Luma. Breakfast option(s): Halal. Does The Platinum Kuala Lumpur by Luma provide breakfast?
Can I bring my pet inside the The Platinum Kuala Lumpur by Luma?
As much as we love pets, unfortunately, we are unable to accommodate them in The Platinum Kuala Lumpur by Luma.Can I bring my pet inside the The Platinum Kuala Lumpur by Luma?
How far is the The Platinum Kuala Lumpur by Luma from the closest airport?
The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 33 mins from hotel by car (27.3 km).How far is the The Platinum Kuala Lumpur by Luma from the closest airport?
Is airport shuttle service offered by The Platinum Kuala Lumpur by Luma ?
Yes, at The Platinum Kuala Lumpur by Luma, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Platinum Kuala Lumpur by Luma ?
About This Property
| Nearest Airport | Sultan Abdul Aziz Shah Airport |
|---|---|
| Distance to Airport | 27.74KM |
| Nearest Train Station | Dang Wangi |
| Distance to Train Station | 1.53KM |
| Nearest Subway Station | Bukit Nanas |
| Distance to Subway Station | 0.18KM |
| Average Price From | PHP9744 |
| Hotel Star Rating | 3 |