Grand Hyatt Kuala Lumpur
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Grand Hyatt Kuala Lumpur
2025 Global 100 – Gourmet Hotels
12, Jalan Pinang, Titiwangsa, Kuala Lumpur, 50450, Malaysia
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Last booked 27 mins ago
Highlights
Superb views
Varied breakfast
Top local pick
Ideal location
Sparkling cleanShow more
Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
All amenities
Property Description
Grand Hyatt Kuala Lumpur is centrally located in Kuala Lumpur, a 2-minute walk from Kuala Lumpur Convention Centre and 8 minutes by foot from Pavilion Kuala Lumpur. This 5-star hotel is 1 mi (1.5 km) from Petronas Twin Towers and 1 mi (1.6 km) from Kuala Lumpur Tower.
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9.3/10
It was my husband birthday we have a enjoyable stay in Grand Hyatt
All 917 reviews
Surroundings
Metro: Raja Chulan
(620m)
Metro: Conlay
(750m)
Airport: Sultan Abdul Aziz Shah Airport
(28.9 km)
Airport: Kuala Lumpur International Airport
(59.7 km)
Train: Dang Wangi
(2.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Diplomat Suite
1 King bed
242m² | Floor: 18,35
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Towers View Club Twin Room
2 Single bed
47m² | Floor: 17-36
Has window
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
5
Tower View King Room
1 King bed
47m² | Floor: 19-30
Has window
Non-smoking
Air conditioning
Bathtub
Toothbrushes
Smart room controls
Check Availability
4
2 Single Beds
2 Single bed
47m² | Floor: 17-30
Has window
Air conditioning
Toothbrushes
Smart room controls
Conditioner
Check Availability
5
Club Twin Room
2 Single bed
47m² | Floor: 17-36
Has window
Air conditioning
Toothbrushes
Private toilet
Smart room controls
Check Availability
8
Grand Executive Suite
1 King bed
152m² | Floor: 32-36
Has window
Non-smoking
Air conditioning
Toothbrushes
Smart room controls
Conditioner
Check Availability
6
Towers View Club King Room
1 King bed
47m² | Floor: 17-36
Has window
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
7
Garden View King
1 King bed
47m² | Floor: 17-30
Has window
Air conditioning
Bathtub
Toothbrushes
Smart room controls
Check Availability
4
One King Bed
1 King bed
47m² | Floor: 17-30
Has window
Air conditioning
Toothbrushes
Smart room controls
Conditioner
Check Availability
6
Club King Room
1 King bed
47m² | Floor: 17-36
Has window
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
4
Presidential Suite
1 King bed
340m² | Floor: 18,36
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
4
Towers View Club Twin Room Non Smoking
2 Single bed
47m² | Floor: 17-36
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Check Availability
8
Towers View Deluxe Room
1 King bed
65m² | Floor: 19-26
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
9
Twin Towers View Grand Suite
1 King bed
105m² | Floor: 17-36
Has window
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
7
Grand Deluxe Room
1 King bed
65m² | Floor: 17,19-31
Has window
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
3
Club Twin Room Non Smoking
2 Single bed
47m² | Floor: 17-36
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Club King Room Non Smoking
1 King bed
47m² | Floor: 17-36
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
2 Twin Bed with Tower View
2 Single bed
47m² | Floor: 17-30
Has window
Air conditioning
Bathtub
Toothbrushes
Smart room controls
Check Availability
7
Grand Suite
1 King bed
105m² | Floor: 17-36
Has window
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
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Guest Reviews
9.3/10
Great
917 reviews
Verified Reviews- Cleanliness9.3
- Amenities9.1
- Location9.5
- Service9.1
Average for similar properties in Kuala Lumpur
AI Summary
Grand Hyatt Kuala Lumpur impresses with its clean, spacious rooms and excellent service. Guests praise the amenities, including a fitness center and outdoor pool. The location near major attractions is convenient.
Guest User
August 1, 2025
The room was spacious and clean, and the Chinese front desk staff was excellent. Every staff member in the executive lounge was very attentive to the guests, and the multilingual service was a thumbs up! 👍 The only downside was breakfast on the second day. The 38th-floor receptionist, wearing a headscarf, was impolite and had an extremely rude attitude. They need to improve their management and stop being discriminatory! I hope the hotel will address this!
The hotel has excellent fitness facilities.
The food is excellent.
The location is great.
The room is spacious and bright.
Li Bin's service is excellent.
The Chinese service is excellent.
Original TextTranslation provided by Google
Guest User
July 31, 2025
The hotel is in a great location, with a beautiful view of the Petronas Twin Towers. While the facilities are a bit dated, the overall quality is above average, and the staff were very friendly and helpful. Two points of dissatisfaction: 1. Every time I opened the door, I could smell a stale, unpleasant odor in the room, though thankfully it faded after a while. 2. I was a bit annoyed by the glass shards on the carpet, which pricked my foot. Upon closer inspection, I found several scattered pieces. Fortunately, no child stepped on them and was injured. This is a significant oversight in cleanliness for a five-star hotel.
Original TextTranslation provided by Google
Ruangongzi
July 30, 2025
A very satisfying stay! The service was excellent, and the staff were friendly and helpful. The hotel environment was lovely. The lobby had a direct view of the Petronas Twin Towers. The Executive Lounge offered everything from breakfast to afternoon tea to light dinners. I'll definitely be back! A very good experience! I'll definitely come again!
Original TextTranslation provided by Google
Jewel
July 30, 2025
convinient
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Qiqixiaowangzi
July 29, 2025
The sound of the sewer running was very loud at night and the sound insulation was very poor. People walking in the corridor and closing doors were making the sound of the sewer running all night long, which seriously affected the family's sleep. The child vomited and had diarrhea after eating breakfast at the hotel the next day. This was the worst experience I had at the Grand Hyatt. I decided to switch to the Ritz-Carlton.
Original TextTranslation provided by Google
Curlygirl_travels
July 29, 2025
Check in with Stephanie was efficient and quick. The room was big and comfortable, the view is good but you can’t see much from the bed, the bathroom has the best view of the tower.
I liked the room and the bed was cosy.
The cleaning of the bathroom needs more attention, the sink/ toilet area was clean but the shower needs a good scrubbing and maybe re -grouting . If that is changed, it will be 5 stars
Breakfast was amazing, there was so much to choose from and all was delicious, a special shout out to Mimi, she is the most lovely and cheerful waiter at breakfast, she is attentive and kind. She really made the day special.
Guest User
July 28, 2025
酒店服務非常不錯雖然房間小但能看到雙子塔就很不錯了。照片是房間裏直接拍的
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Guest User
July 28, 2025
Suria KLCC(ツインタワー)から歩いて5分くらい。
私が予約した部屋からツインタワーも見えました。
部屋は清潔で、スタッフの方の対応もとても丁寧で良かったです。
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Services & Amenities
Most Popular Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Public parking
Additional charge
Priority airport pick-up
Additional charge
Bar
4 Restaurants
Cafe
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Childcare service
Additional charge
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
4 Restaurants
Conference room
Multi-function room
4 Restaurants
Poolhouse
Special dietary options: Halal
Business hours: [Mon - Sun] 10:00-19:00
JP TERES
Business hours: [Mon - Sun] 09:00-23:00
Le Petit Chef
Cuisine: Asian
Business hours: [Fri] 20:30-23:00,[Sat - Sun] 13:30-16:00, 17:30-20:00, 20:30-23:00
THIRTY8
Business hours: [Mon - Sun] 06:30-10:30, 12:00-23:59
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Opening times
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Additional charge
Valet parking
Additional charge
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Front Desk Services
24-hour front desk
Lockers available
Concierge service
Express check-in and check-out
Bellhop
Luggage storage
Free
Wake-up call
Currency exchange
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Cafe
Bar
Room service
Health & Wellness
Golf course
Gym
Massage room
Sauna
Sunbathing area
Spa
Additional charge
Public Areas
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Water purifier
Elevator
Ventilation system
No smoking in public areas
Smoking area
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Childcare service
Additional charge
Children's pool
Business Services
Multi-function room
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Accessibility
Braille signs
Handrails on stairs
Pool ramp available
Visual alarm devices in hallways
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance.At the same time, please provide your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
TypeChinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 57.50 (approx. PHP 783.87) per person |
Children 13–17 years old | MYR 118.00 (approx. PHP 1,608.63) per person |
Adult | Buffet:MYR 118.00 (approx. PHP 1,608.63) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 300.00 (approx. PHP 4,089.73) is charged.
Deposit Payment MethodsThis property accepts cash, debit cards and credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2012
- Number of Rooms: 411
Grand Hyatt Kuala Lumpur is centrally located in Kuala Lumpur, a 2-minute walk from Kuala Lumpur Convention Centre and 8 minutes by foot from Pavilion Kuala Lumpur. This 5-star hotel is 1 mi (1.5 km) from Petronas Twin Towers and 1 mi (1.6 km) from Kuala Lumpur Tower.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.
Enjoy Malaysian cuisine at JP teres, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kuala Lumpur? This hotel has facilities measuring 45370 square feet (4215 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 411 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.
Enjoy Malaysian cuisine at JP teres, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kuala Lumpur? This hotel has facilities measuring 45370 square feet (4215 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 411 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Frequently Asked Questions
What is the cancellation policy for Grand Hyatt Kuala Lumpur?
The cancellation policy for Grand Hyatt Kuala Lumpur varies depending on the type of room and booking conditions.What is the cancellation policy for Grand Hyatt Kuala Lumpur?
What are the check-in and check-out times at Grand Hyatt Kuala Lumpur?
Standard check-in time at Grand Hyatt Kuala Lumpur is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Grand Hyatt Kuala Lumpur?
Does Grand Hyatt Kuala Lumpur provide breakfast?
Yes, Breakfast is offered at Grand Hyatt Kuala Lumpur. Breakfast option(s): Chinese. Does Grand Hyatt Kuala Lumpur provide breakfast?
Can I bring my pet inside the Grand Hyatt Kuala Lumpur?
As much as we love pets, unfortunately, we are unable to accommodate them in Grand Hyatt Kuala Lumpur.Can I bring my pet inside the Grand Hyatt Kuala Lumpur?
Is there a restaurant at Grand Hyatt Kuala Lumpur?
Yes, Grand Hyatt Kuala Lumpur offers on-site dining. You can enjoy a variety of Asian dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Grand Hyatt Kuala Lumpur?
How far is the Grand Hyatt Kuala Lumpur from the closest airport?
The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 32 mins from hotel by car (28.9 km).How far is the Grand Hyatt Kuala Lumpur from the closest airport?
Is airport shuttle service offered by Grand Hyatt Kuala Lumpur ?
Yes, at Grand Hyatt Kuala Lumpur, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Grand Hyatt Kuala Lumpur ?
About This Property
| Nearest Airport | Sultan Abdul Aziz Shah Airport |
|---|---|
| Distance to Airport | 28.89KM |
| Nearest Train Station | Dang Wangi |
| Distance to Train Station | 2.47KM |
| Nearest Subway Station | Raja Chulan |
| Distance to Subway Station | 0.62KM |
| Average Price From | PHP41667 |
| Hotel Star Rating | 5 |