Fahrenheit Suites Bukit Bintang, Kuala Lumpur

Great choice for families! Spacious suites with separate living and sleeping areas. The location is unbeatable — right next to the Pavilion and other malls. The kids loved the pool. Friendly staff and good value for a central KL stay.

It was my first visit to Malaysia as a regular customer to Trip.com i always book my flights, hotels etc via their app however this time this hotel’s advertising was very misleading on the app, as a tourist who was going to Malaysia for the first time you often look for a place that is safe to keep your belongings. Firstly, i was given a room in building H near the garbage room, there was garbage outside the room in the corridor, secondly the phone & safe was both broken, linen & towels were dirty, the mattress with springs were poky and i got itchy from the fleas/ bugs in the mattress, when i complained to Trip.com the hotel did not respond, before complaining i requested for clean towels to get a hot shower after a long flight & did not get the towels, i did not sleep the entire night, i was very insecure as i saw a door in the room leading to another room, the environment was also very scruffy outside the hotel, i checked out the next day & the hotel refused to refund me. They do not respond to Trip.com ‘s emails etc so this hotel should not be on Trip.com , they are just on mute to complains . Although, the location is central to everything it is not recommended for tourists to book this hotel.

Its was good experience staying in this hotel. Near to shopping and food hunting. The staff very friendly too. Keep it up guys!

+ Good location , dedicated staff - room cleanliness not to standard, badly need some renovation. - has to change elevators twice to get to the upper floors.