Four Points by Sheraton Kuala Lumpur, Chinatown
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1 room, 2 adults, 0 children
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Four Points by Sheraton Kuala Lumpur, Chinatown

No. 12 of Instagrammable Hotels in Kuala Lumpur
No. 2, Jalan Balai Polis, Kuala Lumpur City Centre, Kuala Lumpur, 50000, Malaysia
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hotel overview picture
Last booked 5 hrs ago
Highlights
Ideal location
Sparkling clean
Lots to do
Superb views
Excellent service
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Amenities
Indoor swimming poolFree
GymFree
Private parking
Priority airport pick-up
24-hour front desk
Luggage storageFree
Bar
Tea room
All amenities
Property Description
A stay at Four Points by Sheraton Kuala Lumpur, Chinatown places you in the heart of Kuala Lumpur, within a 5-minute drive of Jamek Mosque and Kuala Lumpur Tower. This 4-star hotel is 1.5 mi (2.5 km) from Jalan Alor and 2 mi (3.3 km) from Butterfly Park. Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Enjoy local and international cuisine at Quan's Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 318 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Pool closed for maintenance: March 8 to 17, 2025
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9.2/10
Great
Friendly n helpfull staff, Great location clean, and comfortable rooms Close to mrt station
All 1,836 reviews
Surroundings
Metro: Pasar Seni
(470m)
Metro: Merdeka
(800m)
Airport: Sultan Abdul Aziz Shah Airport
(22.3 km)
Airport: Kuala Lumpur International Airport
(59.0 km)
Train: Dang Wangi
(980m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Premier Downtown Twin Room
6

Premier Downtown Twin Room

2 Single bed
30m² | Floor: 12-20
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Daily housekeeping
Room Details
Check Availability
Premier Downtown King Room
6

Premier Downtown King Room

1 King bed
30m² | Floor: 12-20
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
Check Availability
Premier Suite
4

Premier Suite

1 King bed
68m² | Floor: 12-20
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
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Premier Twin Room
7

Premier Twin Room

2 Single bed
30m² | Floor: 9-20
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
Check Availability
Deluxe Twin Room
5

Deluxe Twin Room

2 Single bed
28m² | Floor: 9-20
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
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Deluxe Room
3

Deluxe Room

1 King bed or 2 Single bed
28m² | Floor: 9-20
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Daily housekeeping
Room Details
Check Availability
Deluxe King Room
7

Deluxe King Room

1 King bed
28m² | Floor: 9-20
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
Check Availability
Premier King Room
7

Premier King Room

1 King bed
30m² | Floor: 9-20
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
Check Availability
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Guest Reviews

9.2/10
Great
1,836 reviews
This property hasn't received any negative reviews in the past 1 month.
  • Cleanliness9.3
  • Amenities9.0
  • Location9.3
  • Service9.1
Average for similar properties in Kuala Lumpur
Most Mentioned
Review summary
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Room Quality: Rooms were consistently described as clean, spacious, comfortable, and well-equipped. Many guests enjoyed excellent city views, including landmarks like KL Tower, Petronas Towers, and Merdeka 118. Beds and pillows were noted for their comfort.(based on 577 reviews)
j‍u‍d‍g‍e‍i‍r‍o‍n‍f‍i‍s‍t
September 11, 2025
Great customer service (doorman, front desk, housekeepers, breakfast buffet staff) and decent room (nice mural on the wall). Only thing that can be improved was the breakfast buffet… Food quality was slightly below average.
R‍a‍y‍m‍o‍n‍d‍ ‍T‍C‍Y
August 22, 2025
Located near Pasar Seni Station and Petaling Street Market. Check in lobby, Swimming Pool and Gym are located on Level 7. Room size is huge and clean and the necessary amenities are provided.
G‍o‍o‍n‍b‍l‍i‍t‍z
August 19, 2025
Four Points by Sheraton Chinatown was exceptional! Both service and location are near perfect - service prompt and efficient while the location is nestled right in Chinatown which is near a myriad of fun places to explore. The pool at Four Points is wonderful. It was cold and that's such a treat during the hot sweaty Maylasian afternoons. The only negative thing about the pool is that it closes too early - 8pm. The breakfast is well done. There's an egg station where you can get eggs any way you like, cheeses, pastries, asian and western food, etc. The room we stayed in was huge for the price. The shower is very nice as the water pressure is there and you can move about as it's monster sized! The places to see outside, wow. Da Bao, RexKL, Concubine, Chocha - all with delicious food and cocktails. But beware, cocktails are sold here only after 4 or 5 in the afternoon. So, plan accordingly. Alas, this stay at Four Points by Sheraton is a go to destination.
S‍h‍i‍e‍o‍w‍ ‍H‍o‍o‍n
July 21, 2025
Overall stay is quite satisfied. Only the lift is quite slow. Hope can look on this and improve it.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 8, 2025
From the moment I arrived, the staff was incredibly friendly, welcoming, and always ready to help with a smile. The check-in process was smooth and efficient. The room was spotless, spacious, and beautifully designed, with all the amenities I needed for a comfortable stay. The location was perfect – close to major attractions, restaurants, yet still peaceful and quiet at night. Breakfast was delicious, offering a wide variety of fresh and tasty options. Overall, this hotel exceeded my expectations in every way. I would not hesitate to stay here again and highly recommend it to anyone visiting the area.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 12, 2025
Friendly n helpfull staff, Great location clean, and comfortable rooms Close to mrt station
K‍i‍n‍g‍l‍u‍m
August 5, 2025
The hotel is located right opposite of china town Very convenient; there’s many food stalls around The breakfast has alot of variety The service is good
M‍i‍m‍i‍ ‍K‍o‍a‍y
July 20, 2025
Walking distance to stadium merdeka and Maharajalela monorail station. Convenient to people who wish to watch concert in stadium merdeka.

Services & Amenities

Indoor swimming pool
Gym
Bar
2 Restaurants
Conference room
Multi-function room
2 Restaurants
Restaurant 1
Style: A la carte, Buffet
Cuisine: International, Local, Malaysian
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly
Dining options: Reservations available
Lady Yi's Tea House
Style: A la carte
Cuisine: Local
Ambience: Family-friendly, Traditional
Dining options: Reservations available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Fees may apply, MYR 5.00 (approx. £0.89) Daily. Reservation not possible
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
TypeWestern, Chinese, Asian, Continental, Gluten-free, Halal, Vegan, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
MYR 30.00 (approx. £5.30) per person
Children 13–17 years old
MYR 60.00 (approx. £10.59) per person
Adult
Buffet:MYR 60.00 (approx. £10.59) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. £35.28) per night.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2019
  • Number of Rooms: 318
Phone:+60-3-20357333
Email:fo.fourpoints@fourpoints.com
A stay at Four Points by Sheraton Kuala Lumpur, Chinatown places you in the heart of Kuala Lumpur, within a 5-minute drive of Jamek Mosque and Kuala Lumpur Tower. This 4-star hotel is 1.5 mi (2.5 km) from Jalan Alor and 2 mi (3.3 km) from Butterfly Park. Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Enjoy local and international cuisine at Quan's Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 318 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Pool closed for maintenance: March 8 to 17, 2025

Frequently Asked Questions

What is the cancellation policy for Four Points by Sheraton Kuala Lumpur, Chinatown?

The cancellation policy for Four Points by Sheraton Kuala Lumpur, Chinatown varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Four Points by Sheraton Kuala Lumpur, Chinatown?

Standard check-in time at Four Points by Sheraton Kuala Lumpur, Chinatown is 15:00 and check-out time is 12:00.

Does Four Points by Sheraton Kuala Lumpur, Chinatown provide breakfast?

Yes, Breakfast is offered at Four Points by Sheraton Kuala Lumpur, Chinatown. Breakfast option(s): Western, Chinese, Asian, Continental, Gluten-free, Halal, Vegan, Vegetarian.

Can I bring my pet inside the Four Points by Sheraton Kuala Lumpur, Chinatown?

As much as we love pets, unfortunately, we are unable to accommodate them in Four Points by Sheraton Kuala Lumpur, Chinatown.

Is there a restaurant at Four Points by Sheraton Kuala Lumpur, Chinatown?

Yes, Four Points by Sheraton Kuala Lumpur, Chinatown offers on-site dining. You can enjoy a variety of International, Local, Malaysian, Local dishes, all prepared with carefully selected, high-quality ingredients.

How far is the Four Points by Sheraton Kuala Lumpur, Chinatown from the closest airport?

The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 29 mins from hotel by car (22.3 km).

Is airport shuttle service offered by Four Points by Sheraton Kuala Lumpur, Chinatown ?

Yes, at Four Points by Sheraton Kuala Lumpur, Chinatown, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportSultan Abdul Aziz Shah Airport
Distance to Airport22.77KM
Nearest Train StationDang Wangi
Distance to Train Station0.98KM
Nearest Subway StationPasar Seni
Distance to Subway Station0.47KM
Average Price FromGBP96
Hotel Star Rating4