Platinum Service Suites Kuala Lumpur KLCC
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1 room, 2 adults, 0 children
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Platinum Service Suites Kuala Lumpur KLCC
Homestay
THE FACE SUITES, PLATINUM, 1020, Jalan Sultan Ismail, Kampung Baru, Kuala Lumpur, 50250, Malaysia
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Amenities
Outdoor swimming pool
Gym
ParkingFree
24-hour front desk
Luggage storage
Bar
Nightclub
Library
All amenities
Property Description
With a stay at Platinum Service Suites Kuala Lumpur KLCC, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This hotel is 1.1 mi (1.8 km) from KLCC Park and 1.2 mi (1.9 km) from Pavilion Kuala Lumpur.
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5.6/10
Great location. You can see very nice view of KL at night time.
All 21 reviews
Surroundings
Metro: Dang Wangi
(660m)
Metro: Bank Rakyat - Bangsar
(660m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

11
Executive Two-Bedroom Apartment
1 king bed and 1 futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
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10
Superior One-Bedroom Apartment
1 king bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability

13
Family Two-Bedroom Apartment
1 queen bed and 1 king bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

12
Three Bedroom Apartment
2 queen beds and 1 king bed
120m² | Floor: 1
Has window
Non-smoking
Bathtub
Refrigerator
Daily housekeeping
Clothes dryer
Check Availability
Guest Reviews
5.6/10
21 reviews

- Cleanliness5.4
- Amenities5.1
- Location6.2
- Service5.8
Average for similar properties in Kuala Lumpur

AI Summary
Convenient city center location near major attractions, great views, and local cuisine. Infinity and rooftop pools, stable wifi, but no additional details about amenities or services.

LimJoyce
March 23, 2025
Both toilet doors can’t be locked, Lots of cigarette ash under the sofa, pool was under maintenance but we are not informed ( actually we are there for the pool and view only) so it was such a disappointment.
Support staff are ok, abt 1 hour to send up extra towel and pillows.
All kitchen ware are worn out and unhygienic.
The exhaust fan sound was horrendous we can’t even turn it on when sleeping.
Overall is injustice to those people
Who was hoping for a fun family staycation.

Ryan Hendra
March 3, 2024
We booked for 3 BR, but when we arrived they said it was sold out, then try to give us separate apartement. We didnt accept
And then they tried to give another apartement 2BR + extra bed in the living room.
But they tried to give us exactly 3BR apartement that they said from another company.
The rooms were cleaned
But no hot water, we couldm't do laundry, remote ac only 1 for 3 BR

Anonymous User
November 2, 2023
So tired. There are ghosts everywhere. Ghost guys are the most brutal.
Original TextTranslation provided by Google

Ashrul
September 30, 2023
Great location. You can see very nice view of KL at night time.

Guest User
July 18, 2023
It's not a guest room in the Fez Hotel, but a low-end apartment contracted by private parties. Don't be fooled by names such as platinum suites.
The sanitation is poor. There are many ant-like insects on the dining table as soon as you enter the door. After the staff came up to deal with it, many more appeared the next day, and the cabinet next to the refrigerator was also on the cabinet!
No slippers in the room, no hair dryer! No full length mirrors! No kettle! Should be endless! !
What's even more frightening is that the towels are dirty and black, and I don't know how many years they have been used! Can't take a shower at all! !
The TV in the room was removed, and the TV in the living room couldn’t be turned on at all~
The waiters were 3 male Indians, and there was no receipt for the deposit. When you finally check in in the middle of the night and find these problems, you don't dare to call someone for service.
The infinity pool on the roof can't see the Petronas Twin Towers, which is completely blocked by the adjacent hotel building.
The advantages are not completely absent, such as spaciousness, too many cabinets on the wall, which are useless, and the scenery outside the window can still be seen.
In short, you have to make good psychological expectations when you stay!
Original TextTranslation provided by Google

Ma Graciela
March 17, 2024

Falta de mantenimiento
No hay recepción, Salimos de madrugada al aeropuerto y fue un problema hacer el check out .
Al departamento le falta muchísimo mantenimiento , las bardas estaban manchadas , el box estaba demasiado sucio , por lo menos deberían de ponerle una funda para que no se vea el estado en el que se encuentra. Al igual que las toallas de baño y el sillón .
Creo que hay mejores opciones definitivamente
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winnie
June 14, 2024

Excellent stay
Clean and comfortable

Tamaki
August 8, 2024

客室からのロケーション、インフィニティプールのロケーションがとても良く、思い出になりました。
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Gym
Parking
Free
24-hour front desk
Luggage storage
Bar
Nightclub
Library
Cafe
Currency exchange
Children's pool

Outdoor swimming pool

Gym

Bar
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Parking
Free
Front Desk Services
24-hour front desk
Luggage storage
Currency exchange
Food & Drink
Cafe
Bar
Lobby bar
Halal meals provided
Off-site
Health & Wellness
Gym
Activities
Nightclub
Public Areas
Elevator
Smoking area
Library
Cleaning Services
Clothes dryer
Laundry detergent
Laundry service (on-site)
Facilities for Children
Children's pool
Accessibility
Pool hoist available
Stair-free main entrance
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The host or staff will greet you upon arrival
The property will provide check-in details after booking
To check-in, contact the property by phone.At the same time, please provide proof of identification, your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 5 years old and under | Contact property |
Children 6–17 years old | MYR 45.00 (approx. PHP 613.46) per person per night |
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is MYR 200.00 (approx. PHP 2,726.49) per room.
Deposit Payment MethodsThis property accepts cash
Deposit RefundOn the day of check-out
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
There is no age limit for checked in guests.
Quiet Hours
Guests are required to keep quiet between 22:00–06:00
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 40
With a stay at Platinum Service Suites Kuala Lumpur KLCC, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This hotel is 1.1 mi (1.8 km) from KLCC Park and 1.2 mi (1.9 km) from Pavilion Kuala Lumpur.
Take advantage of recreation opportunities including an outdoor pool and a fitness center.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 15 air-conditioned rooms featuring fireplaces and LED televisions. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 15 air-conditioned rooms featuring fireplaces and LED televisions. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Platinum Service Suites Kuala Lumpur KLCC?
The cancellation policy for Platinum Service Suites Kuala Lumpur KLCC varies depending on the type of room and booking conditions.What is the cancellation policy for Platinum Service Suites Kuala Lumpur KLCC?
What are the check-in and check-out times at Platinum Service Suites Kuala Lumpur KLCC?
Standard check-in time at Platinum Service Suites Kuala Lumpur KLCC is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Platinum Service Suites Kuala Lumpur KLCC?
Does Platinum Service Suites Kuala Lumpur KLCC provide breakfast?
No, Platinum Service Suites Kuala Lumpur KLCC doesn't provide breakfast. Does Platinum Service Suites Kuala Lumpur KLCC provide breakfast?
Can I bring my pet inside the Platinum Service Suites Kuala Lumpur KLCC?
As much as we love pets, unfortunately, we are unable to accommodate them in Platinum Service Suites Kuala Lumpur KLCC.Can I bring my pet inside the Platinum Service Suites Kuala Lumpur KLCC?
Is there a restaurant at Platinum Service Suites Kuala Lumpur KLCC?
Except for the breakfast, there is no restaurant in Platinum Service Suites Kuala Lumpur KLCC. However, within short driving distance, you’ll have access to a wide variety of restaurants.Is there a restaurant at Platinum Service Suites Kuala Lumpur KLCC?
How far is the Platinum Service Suites Kuala Lumpur KLCC from the closest airport?
The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 34 mins from hotel by car (27.4 km).How far is the Platinum Service Suites Kuala Lumpur KLCC from the closest airport?
Is airport shuttle service offered by Platinum Service Suites Kuala Lumpur KLCC ?
No, the Platinum Service Suites Kuala Lumpur KLCC doesn't offer airport transfer services.Is airport shuttle service offered by Platinum Service Suites Kuala Lumpur KLCC ?
About This Property
Nearest Airport | Sultan Abdul Aziz Shah Airport |
---|---|
Distance to Airport | 27.86KM |
Nearest Train Station | Dang Wangi |
Distance to Train Station | 1.66KM |
Nearest Subway Station | Dang Wangi |
Distance to Subway Station | 0.66KM |
Average Price From | PHP57314 |
Hotel Star Rating | 4 |