The Robertson by Tenang Homes
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1 night
1 room, 2 adults, 0 children
All properties in Kuala Lumpur
The Robertson by Tenang Homes
Jalan Robertson, Bukit Bintang, Kuala Lumpur, 50150, Malaysia
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Amenities
Outdoor swimming pool
Sauna
Gym
Private parkingFree
Restaurant
Car rentals
Currency exchange
PlaygroundFree
All amenities
Property Description
In the heart of Kuala Lumpur, this condo resort is within a 5-minute drive of Berjaya Times Square and Pavilion Kuala Lumpur. This golf condominium resort is 2 mi (3.2 km) from Suria KLCC Shopping Centre and 2 mi (3.2 km) from KLCC Park.
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6.5/10
Clean, best location, comfort
All 12 reviews
Surroundings
Metro: Imbi
(830m)
Metro: Plaza Rakyat
(930m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
30
Executive One-Bedroom Apartment
1 bedroom: 1 king bed | 1 living room
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
24
Romantic Apartment, 1 Bedroom, City View
1 bedroom: 1 king bed | 1 living room
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
15
Design Room
2 bedrooms: 1 queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
30
Family Two-Bedroom Apartment
2 bedrooms: 1 single bed and 1 king bed | 1 living room
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Guest Reviews
6.5/10
12 reviews
Verified Reviews- Cleanliness6.4
- Amenities6.5
- Location6.6
- Service6.4
Average for similar properties in Kuala Lumpur
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.
Guest User
August 9, 2024
We were told to check in at 3:00 and they told me it was still being cleaned. The door to the room was broken and hard to open, the bed was damp, and the shower in the bathroom was broken. The neighborhood environment was OK and it was convenient to travel.
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AchmadFauzan
June 29, 2024
Clean, best location, comfort
Mahmood
April 19, 2024
Over all it’s was lovely experience to stay at Robert son
Lim
March 15, 2024
The facilities are decent, but the service is not satisfactory....thx
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Laurenling0826
February 25, 2024
The originally planned house was said to be broken down, so we stayed at a nearby hotel. After struggling for a long time, it rained heavily, but the location and room of the hotel shown were still quite good.
Original TextTranslation provided by Google
Noraini
December 5, 2023
Just need to upgrade your service. Pls prepare nice towel for guests and provide the toilet tissue
Anonymous User
October 1, 2023
Never met, never met It's an incident like this. We waited for a very long time to check in. The service was very poor. In this case, check in was written at 3:00 p.m. We arrived at 5:00 p.m. and had to sit and wait for the heat. And then I'm tired from traveling. Calling to ask was very slow. Asked for over an hour There was no one to welcome me. Tell us to wait Tell me to clean 20 After a few minutes the key was given. We waited until 20 minutes and it didn't come. Gave the key until we had to wait another hour. We had to message via WhatsApp all the time, but he responded very slowly until they called and said to transfer a deposit of 200, which we didn't have. Carry cash only So we asked him to come down and get it. We waited and waited and waited again, but he didn't come. So we contacted the trip consultant to help with the stay. Until the owner had to bring the key. Come let us stay.
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Bing-Hao
February 11, 2025
Very bad accommodation experience
The landlord maliciously deleted the accommodation we have paid for. This is a highly unrecommended listing. Please be careful, other members.
Josephine
January 16, 2025
I recently checked into the Robertson and was appalled by the condition. The bedding was dirty and the owner admitted to reusing it without cleaning. Despite this, they refused to refund my payment of over £300. ******* was unhelpful, offering only a £75 refund as a goodwill gesture. They suggested I should have complained before checking in, which is impossible since the check-in is through a drop box and the cleanliness can only be assessed upon arrival.
******* also refused to look at the pictures I provided of the property’s cleanliness and showed no sympathy or understanding of the situation. The owner claimed the state of the property was due to the previous guests, but the photos clearly show far more damage than could be attributed to just one stay. Additionally, the air conditioning in the main bedroom has a constant buzzing noise when in use, which would’ve made it difficult to sleep and the lights in both bedrooms, continuously flashed.
I am extremely disappointed with both the property owner and Expedia’s lack of support. I would not book this property, if I could minus stars, I would.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Sauna
Gym
Private parking
Free
Restaurant
Car rentals
Currency exchange
Playground
Free
Wi-Fi in public areas
Outdoor swimming pool
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Rooftop pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Transportation
Car rentals
Front Desk Services
Express check-in and check-out
Concierge service
Safe at front desk
Currency exchange
VIP check-in service
Languages Spoken
Malay
Hindi
Public Areas
No smoking in public areas
Garden
Smoking area
ATM
Shopping mall
Elevator
Health & Wellness
Sauna
Mini golf
Gym
Facilities for Children
Playground
Free
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children under 1 year old | Contact property |
Children 1 year old and over | MYR 51.00 (approx. PHP 695.26) per person per stay |
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 200.00 (approx. PHP 2,726.49) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Age Requirements
The main guest checking in must be at least 18 years old
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Number of Rooms: 5
In the heart of Kuala Lumpur, this condo resort is within a 5-minute drive of Berjaya Times Square and Pavilion Kuala Lumpur. This golf condominium resort is 2 mi (3.2 km) from Suria KLCC Shopping Centre and 2 mi (3.2 km) from KLCC Park.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 15 outdoor swimming pools, a sauna, and bicycles to rent. Additional features at this condominium resort include gift shops/newsstands, a hair salon, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of this condo resort.
Featured amenities include express check-in, express check-out, and ATM/banking services. Free self parking is available onsite.
Make yourself comfortable in this air-conditioned condo, featuring a kitchen with a full-sized refrigerator/freezer and a stovetop. A 50-inch Smart television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a microwave and an electric kettle.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 15 outdoor swimming pools, a sauna, and bicycles to rent. Additional features at this condominium resort include gift shops/newsstands, a hair salon, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of this condo resort.
Featured amenities include express check-in, express check-out, and ATM/banking services. Free self parking is available onsite.
Make yourself comfortable in this air-conditioned condo, featuring a kitchen with a full-sized refrigerator/freezer and a stovetop. A 50-inch Smart television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a microwave and an electric kettle.
Frequently Asked Questions
What is the cancellation policy for The Robertson by Tenang Homes?
The cancellation policy for The Robertson by Tenang Homes varies depending on the type of room and booking conditions.What is the cancellation policy for The Robertson by Tenang Homes?
What are the check-in and check-out times at The Robertson by Tenang Homes?
Standard check-in time at The Robertson by Tenang Homes is 15:00 and check-out time is 12:00.What are the check-in and check-out times at The Robertson by Tenang Homes?
Does The Robertson by Tenang Homes provide breakfast?
No, The Robertson by Tenang Homes doesn't provide breakfast. Does The Robertson by Tenang Homes provide breakfast?
How far is the The Robertson by Tenang Homes from the closest airport?
The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 32 mins from hotel by car (23.3 km).How far is the The Robertson by Tenang Homes from the closest airport?
About This Property
| Nearest Airport | Sultan Abdul Aziz Shah Airport |
|---|---|
| Distance to Airport | 23.78KM |
| Nearest Train Station | Dang Wangi |
| Distance to Train Station | 1.02KM |
| Nearest Subway Station | Imbi |
| Distance to Subway Station | 0.83KM |
| Hotel Star Rating | 4 |