128, Jln Pudu, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 55100, MalaysiaView Hotel Details
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citizenM Kuala Lumpur Bukit Bintang Guest Reviews
4.6/5
Great
212 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(212)
Positive reviews(205)
Reviews with photos/video(74)
Delicious breakfast(22)
Comfortable bed(18)
Near shopping area(18)
Well designed(17)
Convenient for shopping(16)
Small room size(11)
Tasty coffee(6)
Perfect for business trips(5)
Negative reviews(7)
kenjisoon
CitizenM King Room
Stayed in Dec 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The CitizenM Kuala Lumpur Bukit Bintang Hotel stands out for its prime location, well-regarded by guests for its accessibility to attractions and dining options. The staff at this hotel earn praise for their superb friendliness and helpfulness. The hotel's atmosphere is often described as stylish and vibrant, with modern and clean amenities. Comfortable beds and high-tech features in rooms are a hit. Overall, the hotel is considered a good value for its comfortable and contemporary accommodations.
Jolene.T
CitizenM King Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Everything is superb, great location, service, staff, environment. Special Thanks to the General Manager who greeted and assist us on check in/out which saves us lots of trouble as it was our first time here.
Room was clean and techy, control the room with just one click without having to leave the bed was the best thing ever!
Will definitely stay here again on my next trip!
Shan Cheng
CitizenM King Room
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 3, 2024
This is a good location in Bukit Bintang just a short 10 minute walk to the MRT and 15 minute to pavillion KL also slightly quieter than other parts of this area. The room is comfortable and benefits from having day and night blinds that are controlled via a switch in the room.
You can choose the led lighting to suit your needs.
The breakfast has a buffet option and they have a member of staff that will make the type of coffee that you like.
Free Parking are available.
Dion Valentino
CitizenM King Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 20, 2024
This hotel offers an exceptional experience at a budget-friendly price. From the moment you arrive, the warm welcome and clear instructions for check-in and room details make you feel right at home. The rooms are spacious, clean, and well-equipped, providing everything you need for a comfortable stay. Whether you’re traveling for business or leisure, this hotel strikes the perfect balance between affordability and quality.
HW99
CitizenM King Room
Stayed in Oct 2024
Business travelers
14 review
4.7/5
Amazing
Posted on Oct 17, 2024
Smart design and tech savvy features. Overall, comfort and efficiency at an affordable price.
Ziiiiii
CitizenM King Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel is nice and cheap. Location is very convenient, you can walk or just take grab to famous tourist spots in KLCC.
ANST
CitizenM King Room
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Nice hotel, decent breakfast and friendly staff.
wai tien
CitizenM King Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Nice environment and breakfast
KC建尼
CitizenM King Room
Stayed in Jul 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Jul 10, 2024
Convenient Location:
There are KK and 7-11 two 24-hour shops on the left side of the hotel, which travelers can be refilled with drinks, snacks, or daily stuff anytime.
Follow the street on the right side of the hotel. Travelers can be easy to reach Jln Alor and Lintasan Bukit Bintang.
Also, the hotel is a good spot for grab.
Nice Service:
24-hour reception and security checks. The staff always had a smile on their faces.
Really can feel that you are welcome.
Also, their breakfast buffet, which it's on average, too.
My enjoyable part is the room cleaning. Full marks, nothing can say.
Guest User
CitizenM King Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 12, 2024
I had the most pleasant and memorable stay at CitizenM. The staff are friendly. The breakfast spread was delicious. The room was clean and comfortable. The retro touch made the experience unique.
6/11
Nininanaa
CitizenM King Room
Stayed in Nov 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Nov 25, 2024
I enjoyed my stay here so much. Very convenient and comfortable. You got everything you need in this small room. The only issue is that the connection with Chromecast was unstable. It went annoyingly on and off.
Anonymous User
CitizenM King Room
Stayed in Jun 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jul 14, 2024
A lot of compartment to put your things, not to worry no space to put your things.
Rohani
CitizenM King Room
Stayed in May 2024
Couples
2 review
4.2/5
Very Good
Posted on May 12, 2024
beautiful hotel, clean, reasonable price, good service, good parking, delicious breakfast
Dublin Rise
CitizenM King Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Its the best hotel ive ever stayed
The customer officer also quite friendly n helpful
Next time id pick this hotel for stay
Guest User
CitizenM King Room
Stayed in Mar 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Mar 15, 2024
Good service and all staff are helpful and very nice. Room is not very large but the bed is big enough for one person. However, the washpool outside the toilet is not very convenient.