W Kuala Lumpur Hotel Reviews
W Kuala Lumpur Hotel
121 Jalan Ampang, Kuala Lumpur, 50450, MalaysiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
W Kuala Lumpur Hotel Guest Reviews
4.5/5
Great
464 review
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(464)
Positive reviews(428)
Reviews with photos/video(171)
Loved the view(58)
Great swimming pool(53)
Delicious breakfast(50)
Too noisy(32)
Well designed(18)
Convenient for shopping(14)
Perfect for business trips(13)
Delicious buffet(5)
Negative reviews(36)
Choo Ai Tan
Wonderful Two Queen Room
Stayed in Feb 2025
Family
7 review
Great
Posted on Feb 12, 2025
Our 2 day stay at W was fabulous!
We book the Wonderful Room with 2 double bed. During checked in, reception is offering the upgrade to the KLCC tower view. Thank you so much for the extra arrangement.
Location : KLCC is just 5mins walk, located at the main city area of KL. We found easy access to every where.
Breakfast : Breakfast at FLOCK offering lots of variety and service staffs well trained.
Pool and Bar : Small pool but with spectacular view. Food and drinks at the bar we found a little too fancy. But we enjoyed too.
Show More
6/16
Response from Property: Dear Valued Guest,Thank you for your patronage at the leading city escape and the place we call home. We look forward to welcoming you soon.
Sammiltc
Wonderful King Room
Stayed in Mar 2025
Business travelers
18 review
Outstanding
Posted on Mar 21, 2025
Nice location, nice hotel, room is spacious, clean and tidy. The view from the guest room is amazing.
Response from Property: Hello SammiltcWe're also delighted that you enjoyed your experience at W Kuala Lumpur. We strive to provide a delightful luxury experience, and it's fantastic to hear that it left a positive impression.Thank you for choosing us. We look forward to welcoming you back for many more exceptional stays and dining.
Show More
Guest User
Wonderful Two Queen Room
Stayed in Feb 2025
Couples
5 review
Great
Posted on Feb 28, 2025
The hotel was good, but there were issues with room upgrades and billing. I will complain to the Marriott Hotel HQ.
VCid
Cool Corner King Room
Stayed in Dec 2024
Family
4 review
Posted on Jan 6, 2025
Travellers from Indonesia.
Stay : 5 Night ( Early Jan 2025 )
Room type : Cool corner king room.
I couldn't sleep well, our room was on the 15th floor, above a pub like a discotheque.
On New Year's Eve, we heard very loud music from night until morning 😭
The hotel seemed to have made a mistake in giving us this room, because we came as a family,
but were given a room where we couldn't sleep well everynight.
The room size is approximately 50m2.
standard room size.
if you are a family with lots of stuff like us,
this hotel is not hotel for that.
the room size should be OK,
but the room design is a bit complicated,
so the room becomes cramped.
This hotel bed is comfortable and soft,
suitable for young people.
Room with amazing view : front is twin towers and pool side.
And right side view is KL tower.
Breakfast : buffet, various types of food,
good taste.
Perfect location for shopping.
across from suria klcc mall , twin tower and aquaria.
Left side : Nasi Kandar open 24 Hours.
I wont back stay here if im back as family trip.
Show More
6/8
Response from Property: Hello VCidThank you for your review. Please accept our sincere apologies for the shortcomings during your stay. Your kind patronage is greatly appreciated, and we hope to welcome you back for a refreshing experience.Team W Kuala Lumpur
Show More
Anonymous User
Wonderful Two Queen Room
Stayed in Dec 2024
Family
49 review
Outstanding
Posted on Jan 1, 2025
great location and walking distance from twin towers we went to celebrate new years
Response from Property: Dear Valued Guest, We are thrilled you had a fantastic stay! We appreciate your positive feedback.
Ladydreamisreal
Spectacular Two Queen Room
Stayed in Oct 2024
Other
3 review
Outstanding
Posted on Dec 10, 2024
Chose to stay here because wanted to have a twin towers view from the bedroom and not disappointed. All everything were perfect from arrival until departure. Love all the staffs, foods and the room. If have a chance to visit KL again will not hesitate to go back here.
Response from Property: Dear Valued Guest,Thank you for your rating, and we are glad you have an overall positive stay experience. Your kind patronage is greatly appreciated, and we look forward to welcoming you back soon!Team W Kuala Lumpur
Show More
jkjkjkkkk
Wonderful Two Queen Room
Stayed in Oct 2024
Travel with friends
17 review
Outstanding
Posted on Oct 13, 2024
Excellent experience since the moment entered the W Hotel KL !!!
how passionate and well trained team, Smart guy Emal at the Concierge, which the best Concierge we ever expected, the complete service including the room tour, perfect !
We are thrilled to be treated as VIP with upgraded room, Mr. Shaff, well balanced of professional and sense of humor :)
Last but not least, the housekeeping team the gentleman and lady whom are doing very very very good and details job.
6/9
Response from Property: Dear Valued Guest,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our place to be really good and that our talents made you feel warm and welcomed. We appreciate your recommendation and are grateful for your support. We look forward to serving you again and providing you with more amazing experiences.Team W Kuala Lumpur
Show More
Guest User
Spectacular Two Queen Room
Stayed in Sep 2024
Family
5 review
Outstanding
Posted on Oct 5, 2024
Best location in KLCC, nice front office and concierge team. Wet deck bar is a must go
Response from Property: Dear Valued Guest,Thank you for your patronage at the leading city escape and the place we call home. We look forward to welcoming you soon. Team W Kuala Lumpur
Muhammad Fadhli Bin
Spectacular King Room
Stayed in Feb 2025
Travel with friends
1 review
Outstanding
Posted on Feb 28, 2025
Im always a fan of W Hotel! And despite the country! W Hotel has always maintain the standard for all the hotel around the world! Thats the thing i love! For W kuala lumpur getting welcoming drink and a surprise amenities for my friend birthday! You have to try to experience it!
Response from Property: Hello Fadhli Thank you for your patronage at the leading city escape and the place we call home. We look forward to welcoming you soon. Team W Kuala Lumpur
YVONNE
Wonderful King Room
Stayed in Dec 2024
Business travelers
11 review
Great
Posted on Dec 8, 2024
All is great.
Response from Property: Dear Yvonne,Thank you for taking the time to share your experience! So happy and pleased to hear that you enjoyed our excellent service. It's fantastic that you found our location excellent and our talented attentive services. Your encouraging words motivate us to keep up the great work. We look forward to welcoming you back in the future!Team W Kuala Lumpur
Show More
Guest User
Spectacular King Room
Stayed in Dec 2024
Family
1 review
Very Good
Posted on Jan 3, 2025
Friendly and attentive staff at Flock. We were there for New Year's eve dinner. Enjoyed the sumptuous buffet dinner and the live music was great.
Response from Property: Dear Valued GuestThank you for your kind words about our food. We are committed to providing our guests with a memorable dining experience, and we are thrilled that you enjoyed the culinary offerings during your stay. We look forward to welcoming you back soon.Team W Kuala Lumpur
Show More
SuYi2908
Wonderful King Room
Stayed in Dec 2024
Couples
4 review
Outstanding
Posted on Dec 18, 2024
From the moment we step foot in the building, we can feel the warmth and attentiveness of each and every staffs working at the hotel The facilities were great and the room was simply amazing. But i have to say is "W Hotel KL, your staffs are the gems that adds colors and life to this hotel. They are absolutely stunning with exceptional service that makes our stay perfect!". Thank you and may you all continue the excellent service to your guests.
Response from Property: Dear Suyi,We are thrilled to hear that you had a wonderful time at W Kuala Lumpur! We want you to know that you are very important to us, and are dedicated to providing you with the best service possible. Thank you for choosing W Kuala Lumpur - we can't wait to see you again.Team W Kuala Lumpur
Show More
วิริญจ์รัชต์
Mega King Room
Stayed in Mar 2024
Travel with friends
8 review
Outstanding
Posted on Mar 15, 2024
It is a very beautiful hotel, good location, good service, good view, everything is perfect. I am very impressed and I will come back again. Everything is beautiful.
Response from Property: Hello Valued Guest,We are thrilled to hear that you had a wonderful time at W Kuala Lumpur! We want you to know that you are very important to us and are dedicated to providing you with the best service possible. Thank you for choosing W Kuala Lumpur - we can't wait to see you again!
Show More
Mee Teng
Spectacular King Room
Stayed in Mar 2024
Couples
32 review
Outstanding
Posted on Apr 20, 2024
Spacious and beautiful room, plenty of choices for breakfast and high tea
Response from Property: We are thrilled to hear that you had a wonderful time at W Kuala Lumpur! We want you to know that you are very important to us, and are dedicated to providing you with the best service possible. Thank you for choosing W Kuala Lumpur - we can't wait to see you again!
Show More
Neera
Wonderful King Room
Stayed in Feb 2024
Solo travelers
12 review
Outstanding
Posted on Feb 6, 2024
Lovely hotel, spacious rooms and a great view. Good choice of breakfast and the staff were all so friendly.
Response from Property: Hello Neera,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our place to be really good and that our talents made you feel warm and welcomed. We look forward to serving you again and providing you with more amazing experiences.
Show More
Show More