Dorsett Hartamas Kuala Lumpur

This stay was beyond my expectation, and I was deeply impressed by this hotel! From the moment I stepped into the hotel lobby, I could feel the enthusiasm and professionalism of the staff. From the front desk reception to the porter, everyone smiled and answered my questions patiently and carefully. The check-in procedure was efficient and considerate. This home-like atmosphere instantly dispelled the fatigue of the journey. The layout of the guest room is even more surprising. The overall space is spacious and bright, and the decoration style is fashionable and warm. The bedding is soft and comfortable, and the mattress is moderately hard and soft. Lying on it is like falling into the clouds, allowing me to have high-quality sleep every night. The facilities and equipment in the room are all complete and brand new and high-end. The intelligent control system is convenient for adjusting the lighting and temperature. There are rich drinks and snacks in the mini bar. The bathroom is separated into dry and wet areas. The brand toiletries are fragrant. The bathtub is also equipped with a bath ball. The details show quality and care. The hotel's catering is also a must! The breakfast variety is dazzling, including traditional Chinese food, Cantonese dim sum, freshly cooked noodles, Western bread, bacon, fried eggs, fresh fruits, and exquisite desserts to meet different tastes. The dishes in the Chinese restaurant are exquisite and delicious, with fresh ingredients and first-class cooking level; the steaks in the Western restaurant are fried just right, beautifully presented, and the sauces are unique. In addition, the hotel's afternoon tea is also a highlight. The three-layer dim sum rack is filled with cute and delicious desserts and savory snacks, paired with fragrant coffee or tea, and you can enjoy a leisurely afternoon in a comfortable environment, which is very comfortable. The leisure and entertainment facilities are also excellent. The gym is well-equipped and well-maintained. The 24-hour open setting is convenient for exercise and fitness at any time; the water quality of the constant temperature swimming pool is clear, and the surrounding environment is elegant. After swimming, you can enjoy free fruits and drinks in the rest area. The technicians in the spa center are professional and have a wide range of massage programs. After a set of procedures, the body and mind are completely relaxed. The hotel is also in a very advantageous location, with convenient transportation around, close to subway stations and bus stops, and convenient and fast travel. There are also large shopping malls, specialty restaurants and tourist attractions around, which are very convenient for shopping, food and sightseeing. What touched me most was the service awareness of the hotel staff. During my stay, I accidentally left important documents behind. The hotel staff contacted me as soon as they found out, helped to keep them properly, and also provided mailing services attentively. This proactive service and attitude of being anxious for the guests truly reflects the hotel's high-quality service concept. This time, whether it is hardware facilities or software services, this hotel has achieved near perfection, and it is an all-round impeccable accommodation experience. I strongly recommend it to all friends who travel, and I believe that every moment here will bring you full of surprises and comfort! In the future, whether it is business travel or leisure travel, this hotel will be my first choice!

Water leak, bad service