Guest User
May 10, 2025
Happy accommodation experiences are always similar, but unfortunate accommodation experiences are different.
I checked in at 2 a.m. and just turned on the shower for 5 minutes, the water was cut off. I asked the front desk when the water supply would be restored, and they said one moment. As a result, I heard the sound of workers repairing the room the next morning, and there was still no water until I checked out at 11:30 a.m.
It is hard to imagine that I couldn’t take a shower in a hotel booked in the most prosperous city of Kuala Lumpur for one night. I asked the front desk if you have any compensation, and they said we don’t, it’s out of control, without even an apology. It was very funny and infuriating. Such a hotel is not worthy of a rating above 4.0.
Supplement: You have to take the initiative to get toothbrushes and hair dryers from the front desk, although I couldn’t use them because of the water outage
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