Hotels near Castle of Kruja, Kruje

As requested by receptionists I post the review- unfortunately it cannot be positive. We arrived on Thursday afternoon (SEP 8 2022). First of all we were disappointed by impolite service in the restaurant that we used twice- for the lunch and for the dinner. During the lunch we were served by the waitress (black pony-tailed hair) who was impolite, impatient and angry. She was confusing the price of house wine several times- once she was saying the price of 800 LEK, shortly after the price increased to 8000 LEK, then 800 LEK again and suddenly she showed her disapproval that we dare to ask of the price of house wine as ”it is so cheap as 80 EUR”. Maybe 80 EUR for the house wine is cheap for the well-paid waitress but we do not consider it to be adequate price. During the evening we were lucky not to be served by Her. Restaurant manager came, took the order and professionally delivered pastas and drinks we ordered. Then nightmare started again as angry, stressed and tired (the same) waitress came and stated that ”she does not know if / and what kind of/dessert is left and we can go to the other bar and ask them”. Seriously? You have desserts in the menu and when I ordered panna cotta and tiramisu I must go to different place to ask it it is still available? This is not a treatment I would expect in a cheap meat shop, not in an aspiring 4 star hotel. This situation forced me to write the review. Hotel itself is pathetic with urgent need of maintanence- in our room nr 101 shower hand holder was falling apart whenever I was trying to move it, fridge did not produce any cold, water did not drain from the bidet and shower gel was so small that was not enogh to take even one shower, for one person. Plenty of insects in the outside pool, water needs impovement too. There is plenty cheaper hotels literally a few steps away where price- quality ratio will be much more honest. And perhaps their staff will not treat the guests as intruders who dare to ask for the price of ”house wine that is that cheap as 80 EUR”. Atmosphere in Best Western Ark at Rinas Airport is dense and the staff treats the guests condescendingly. There are jumping around the people who come for a dinner well-dressed (pretending to be much posh than they really are) serving them free shots whereas ignoring the people who come in casual clothes and telling to go for the desserts elsewhere. It is really strange that from all the guests ordering from the same menu only some get special treatment, even free shots and the others are not even served properly. The staff should definitely improve English. For us Best Western proved again that they are below standards or their much better competitors.

We had a wonderful staying at Troci Hotel! Everything was beyond perfect. Rooms were really clean and supplied with everything that was needed. Also, the hotel staff were so so polite and helped us with everything we’ve asked for. 5 stars also for the manager of the hotel, he was very hospitable and made our trip much more enjoyable by offering us tips on what to visit and best restaurants and even helped us with the transportation to Tirana. For sure we will return here!

I recently had the pleasure of staying at the Mercure Hotel in Tirana, and I must say, it was an exceptional experience from start to finish. The hospitality provided by the staff was truly outstanding and made my stay incredibly enjoyable. First and foremost, I want to highlight the incredible friendliness and professionalism of the entire team. Andriane, from the restaurant, went above and beyond to ensure that every meal was perfect, always greeting guests with a warm smile and attentive service. The women at the reception desk were equally impressive, always ready to assist with any inquiries or needs, making the check-in and check-out process seamless and pleasant. The gentlemen at the rooftop bar deserve a special mention as well. Their courteous demeanor and excellent service added an extra layer of enjoyment to the evenings spent there. The food at Mercure Hotel is another standout feature. Every dish was delicious, well-prepared, and presented beautifully. Whether it was breakfast, lunch, or dinner, the culinary experience was consistently top-notch. Additionally, the hotel's amenities, particularly the swimming pool, were fantastic. The pool was clean, well-maintained, and provided a perfect spot to relax and unwind after a day of exploring the vibrant city of Tirana. Overall, my stay at Mercure Hotel was marked by exceptional service, delicious food, and excellent facilities. I highly recommend this hotel to anyone visiting Tirana and looking for a place that truly understands the importance of hospitality. Thank you to the entire team for making my stay so memorable!

A disappointment!!! We booked and payed for one night in AS Tirana, in advance. Once we got there, at the check in, the reception staff told us we had to pay an extra fee which was composed by the city fee and mandatory fee: 20€/person/night. Honestly, this price does not make any sense. This is almost the price for one night! No receipt with the described fees were provided to us! In any moment this was informed in the reservation and this never happened before in any hotel in Albania. After some research on this, we noticed this already happened to other people and the values vary a lot. Watch out for this! Regarding the room, the hotel apparently have 4 starts, but the floor was lifted up due to water and there was only one blanket. The breakfast was super poor, with very few options. The existing options runned out very fast and we had to wait a lot of time for the food to be replaced. In terms of location, its a 25min walk from the city center and its not easy to find the hotel. The internet was good. Overall, not pleased with this choice, and due to the extra fees we are relieved that we only stayed one night! Suggestion for the hotel: include this on the price!

We stayed here for 3 nights, and must say that although the accommodation feels more like a 3-star level hotel, the extra effort made by the staff to accommodate us must be regarded. The hotel Manager (we believe he was) picked us up from the airport and despite the language barrier, made us feel welcome to Albania and to the hotel (It was our first time in the country). We were a party of three and booked the Superior Suite, which was spacious and clean; the Jacuzzi tub was a pleasant feature. Breakfast was average, location is not quite in the touristy part of the city, but still not far from the main attractions. Some great restaurants are within 5 minutes of walking ( we went to Spaghetti House, Oslo Bar and Pasta e Basta). The staff at the hotel (day and night were super helpful and some spoke English) and again the manager /driver was simply the best for taking us to a market and also to our next hotel in Durres, for way less than it would normally cost us. There is nothing bad that we could say about Albanopolis other than the fact that it is fifteen minutes walk to Skanderbeg Square and BunkArt 2, but 5 minutes in a taxi and you are at these two locations.

Overall, this hotel provided a satisfactory experience during my five-night stay over the Easter break. However, I believe it falls short of its advertised four-star rating and would more aptly be classified as a decent three-star hotel. While there are positive aspects to highlight, such as the spacious rooms and comfortable beds, several issues detracted from the overall experience. One significant issue was the inconsistency in room amenities and cleanliness. On the first night, the absence of functioning air conditioning in the room made it very uncomfortable to sleep. Despite of the weather reaching to 27C during the day. Staff members recommended not to open the windows, so you can imagine how hot the room was with no windows opened and no A/C. I’ve asked for a fan but they din’t have one. Luckily I was not the only guests complaining and the following day the A/C was on and I had a great night sleep. Subsequent nights saw lapses in basic housekeeping, with missing toiletries and unattended cleanliness issues. Although these problems were reported to the reception, they persisted throughout the stay. (ie missing toilet paper one night, another night no soaps or hand towels, etc) Regarding the bathroom, while it boasted ample space and cleanliness, the design of the wet room-style shower led to water splattering outside the designated area, posing safety hazards and necessitating additional towel usage, contradicting the hotel's eco-friendly claims. Breakfast offered a decent variety, but temperature issues detracted from the dining experience( it was either very hot or too cold). Malfunctioning equipment, such as the toaster (not working properly) and buffet heating trays (not being used - hence no hot food), required constant assistance from staff, indicating a lack of maintenance and organisation. One notable observation was the absence of a managerial presence, which contributed to a sense of improvisation and hindered efficient problem-solving. Despite positive interactions with the friendly and accommodating staff, the overall experience did not align with the hotel's purported four-star standard. Consequently, I would classify it as a competent three-star establishment, failing to meet the expectations set by its previous reviews.

My stay at the Movenpick Durres Hotel had its highs and lows: Staff Recommendation: Leda stood out as an exemplary staff member. Her kindness, attentiveness, and professionalism made a significant positive impact on my stay. She handled every request with a smile and efficiency, embodying the hospitality one expects from a five-star establishment. Check-in / Reception: The check-in process was smooth and efficient, with the reception staff were lovely and extending a warm welcome. Sofa Bed: I had a late flight, and upon arrival, the room was missing pillows and linen for the sofa bed. Although this was swiftly rectified, it should have been set up prior to my arrival. Breakfast: The breakfast lacked variety. For a family staying two weeks, the same food day after day becomes quite boring. A five-star hotel should offer more diverse options. Towels: The quality and availability of towels were disappointing. The towels were more like thin throws, unsuitable for drying off or using at the beach or pool. Also being told towards the end of our stay that there is a limit on the number of towels we can take based on occupancy is unacceptable. In a five star hotel, guests should have ample access to fresh towels without restriction. One towel per person is insufficient for a full day at the beach or pool, especially with children. Beach Beds: The beach beds were comfortable but very dirty, with stains on many of them. This is not up to the standards of a five-star hotel. In other high-end hotels, beach beds are cleaned and washed down every evening, and the beach is maintained without debris. One of the most frustrating aspects was that every morning the onsite team would ”save & chain” multiple front-view sea beds for ”VIPs of the hotel,” which is unacceptable. Most of these chairs remain unused for the whole day. Unless you are present at the beach, you should not be able to hold a spot for others just in case they arrive. Many guests are families who want to be able to see their children playing in front of the beach. Who classifies hotel staff as a higher priority than other paying guests? Dinner Menu: The dinner menu has not changed since last year. We stayed here last year for a few days, and the menu is exactly the same, with no changes. When staying for weeks, the repetitive food is not ideal. Hotel Room Towels and Water: We were three people in one room, and for the beginning of the stay yet we were only given two towels, and replenished water was only provided for two. If we are paying for a suite for three, then provisions should be made accordingly. Ping Pong Table: The ping pong table was a nice touch. However, there was only one ball, and it went missing. A five-star hotel should have replacements on hand and not rely on one ball for all guests. While Movenpick Durres has great aspects, including friendly and professional staff like Leda and a hassle-free check-in process, it falls short in many other areas. The property has th

Very clean and comfortable hotel. Sadly the spa is not open yet Good food and service