Aera - Aurora Glass Cabins

Absolutely fantastic! These lodges are ideal, the location is stunning and the staff were brilliant. Can’t recommend this place highly enough, Bravo you guys!

Incredible view from all around the premisis, very helpfull and charming staff. The Glass Lodges (Panorama or not) is perfect for Northen Light and nature viewing. You get it all and don't even have to leave your cabin. We will come back!

The wife and I were passing through. We only planned to stay one night, but it turned into two. We wanted to experience the ‘King Crab Experience,’ so we stayed an extra day. The experience comes highly recommended. Super friendly staff who go above and beyond to make sure you have a great day. They offer many activities. We rented electric mountain bikes for the day, which was really fun. Top-notch food, amazing staff, and beautiful surroundings!

DISHONEST & NON RESPONSIVE HOTEL We booked direct with the hotel in December 2024 for 1 night stay together with the King Crab tour in Mar 2025. We expected for the best rate with the early and direct booking. Beware if you wanna book direct with non refundable rates and full payment as you may end up with the following nasty experiences that we encountered. Firstly the room rates had fluctuated and deviated on the direct website when we checked few weeks before our travel date. We wrote to the hotel to clarify but ended up with an unforeseen reply that the original king crab tour date that we had booked way ahead cannot be honored. We were forced to accept the earlier tour date that falls on our late arrival in Tromso. We could have missed the tour if we didn’t write in to the hotel. As expected, we arrived late evening at the hotel and the tour had begun we missed the beginning part of the tour including the killing and preparation of the king crab before they serve them for our dinner. We did highlight our concern to the staff on duty though the manager that was agreed to meet us the next morning did not turn up and refused to speak to us. In the end the staff had gotten approval from the manager to refund a portion of the tour fee. This was further confirmed in an email. It was really to our great disappointment that despite all WhatsApp and email reminders to follow up on the refund that was agreed upon, till today 2 months after our stay we received no respond nor reply to the status of the refund. THINK TWICE before you book this hotel.