Quality Hotel Grand Kristianstad

The Quality Hotel Grand (and yes, part of Quality Rewards pts) in Kristianstad, Sweden is right in downtown across from the massive Heliga Trefaldighets Church and only 5 minutes walk to the train station. Good-sized, clean comfortable room, elevators and courteous staff who speak English. Very large breakfast room with hot food buffet, fruit, juice & coffee.

The bathroom noticeably smelled of sewage, so that was great to open the bathroom door and get a whiff of that every morning and evening. It’s like the trap in the tub or toilet doesn’t work properly and leaks that sewage smell into the bathroom. I also got charged $75 for a small bag of laundry during my stay for Sweden Rock. I should have asked about the laundry service pricing, but the front desk person also didn’t give me any heads up that it wasn’t free and was expensive. Had I known, I would have just brought a bigger bag and more clothes with me for free.

The location is perfect to walk around town, the hotel is very nice with a nice bar, very friendly staff, very clean

As a wheelchair user, I chose this hotel because it offers accessible rooms. Unfortunately, I found something else. The room is spacious and there is an extra handle at the entrance door so that the door can be pulled shut. This is where the facilities for disabled people come to an end. There is no shelf in the wardrobe at wheelchair height, nor can you hang your clothes (so you have to scatter them on the floor and/or spread them out on the small desk). The bathroom door has a threshold several centimetres high (threshold!!!), the shower seat was assembled incorrectly. Fittings are too high and incorrectly positioned. Soap is out of reach, as is the hairdryer. Shower and hand towels are only accessible when standing.... Anyone travelling alone in a wheelchair is totally lost in this hotel. This is despite the fact that Sweden is a very wheelchair-friendly and accessible country. However, the friendly and helpful staff and the great and very tasty breakfast buffet deserve a positive mention.

Friendly and helpful staff! Centrally located in the heart of Kriatianstad with everything one needs in a city at a stone throw. Friendly and helpful staff :)