H15 Palace, a Luxury Collection Hotel, Krakow
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1 room, 2 adults, 0 children
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H15 Palace, a Luxury Collection Hotel, Krakow
Opened in 2025
No. 1 of Instagrammable Hotels in Krakow
Świętego Jana 15, Krakow, Lesser Poland, 31-017, Poland
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We Price Match
Highlights
Delicious breakfast
Ideal location
Sparkling clean
Top local pick
Excellent serviceShow more
Amenities
Indoor swimming pool
Hiking
Sauna
Massage room
Gym
Car rentals
Bar
2 Restaurants
All amenities
Property Description
Dating back to the 17th century, H15 Palace pays homage to Krakow’s rich past, blending antique paintings and period furnishings with contemporary design. Floral polychromed wooden beams and original frescoes harmonise with sleek modern touches, creating a space where each room tells a distinctive story. Pockets of history are revealed throughout, from the original stone foundations in the spa areas to the Baroque-inspired architecture in our courtyard. Our courtyard and rooftop offer a respite from the bustling cobbled streets, while the Bistro, Library Bar and Artesse restaurant are steeped in a quiet love for food and drink. Krakow is a city of layers. Take them apart, move them around and play them as you wish. You’ll fall for this city in a heartbeat.
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9.5/10
Exceptional. Beautiful. Unimprovable. From check-in to breakfast, it’s a “wow”.
All 111 reviews
Surroundings
Airport: Krakow International Airport
(25.3 km)
Train: Krakow Glowny Railway Station
(730m)
Train: Krakow Plaszow
(4.9 km)
Landmarks: Legendary Kraków Local Tours, Auschwitz Salt Mine & More
(<100m)
Landmarks: St. Florian's Gate
(140m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
King Suite
1 King bed
Private bathroom
Minibar
Towels
Private toilet
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2
Classic King Room
1 King bed
Private bathroom
Minibar
Towels
Private toilet
Check Availability
Presidential King Suite
1 King bed
Private bathroom
Check Availability
Royal King Suite
1 King bed
Private bathroom
Check Availability
3
Junior Suite With 2 Single Beds
2 Single bed
Private bathroom
Minibar
Towels
Private toilet
Check Availability
7
Junior King Suite
1 King bed
Private bathroom
Minibar
Towels
Private toilet
Check Availability
3
Classic Room With 2 Single Beds
2 Single bed
Private bathroom
Minibar
Towels
Private toilet
Check Availability
Historical, Suite, 1 King
1 King bed
Private bathroom
Check Availability
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Guest Reviews
9.5/10
Amazing
111 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.5
- Location9.5
- Service9.5
Average for similar properties in Krakow
AI Summary
The staff provides exceptional service, with a focus on cleanliness and hospitality. The accommodation is centrally located, offering high-quality amenities and spacious, restored rooms with balconies.
Anonymous User
September 14, 2025
Exceptional. Beautiful. Unimprovable. From check-in to breakfast, it’s a “wow”.
Guest User
December 10, 2022
Amazing hotel, great location in Old Town. Service was excellent throughout our stay. Special thanks to Monika, Anna, Zuzanna and Daniel for making sure everything was perfect
HJHS
November 21, 2022
The hotel is in a perfect location in the middle of Krakow old town. The style of the interior is impeccable and like you’re stepping into a palace. The rooms are classy but cozy and of good enough size.
VOLODYMYR B
April 28, 2025
Excellent hotel. Reception and service are excellent.
Original TextTranslation provided by Google
Wen ching
April 1, 2024
The room is neat and clean, the bathroom is spotless, the service staff is friendly, the indoor space is large and high, the public facilities are many and clean, the restaurant space is very comfortable, I will come back to experience it next time
Original TextTranslation provided by Google
Anonymous User
July 5, 2023
The hotel in Warsaw was great, but the one in Krakow was a pleasant surprise. The moment I stopped at the entrance of the hotel, I felt very good and liked it very much. You can see the textile hall at the entrance of the hotel. The location is excellent. The interior decoration of the hotel is very tasteful and very high-end. The room is large, the bathroom is larger than normal, the room equipment has a strong sense of technology, and it is very comfortable facing the courtyard. Breakfast is also great, this restaurant is recommended by Michelin at night, it is so delicious. Krakow is too beautiful to have time for hotel spas. The only thing I don't understand is that there is no partition in the bathroom shower, and the water will spill on the ground beside it.
Original TextTranslation provided by Google
Anonymous User
March 27, 2023
Another wonderful stay, this time a birthday celebration with dinner at the hotel's Artesse restaurant. The hotel service was up to the task and made the stay really special. Thank you!
Original TextTranslation provided by Google
tacasci
October 26, 2022
It was a wonderful hotel in terms of location, service, rooms, sauna, etc.
The hospitality of the staff was also very pleasant and it was a comfortable stay.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Indoor swimming pool
Hiking
Off-site
Sauna
Massage room
Gym
Car rentals
Bar
2 Restaurants
Conference room
Multi-function room
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Gym
Bar
2 Restaurants
Conference room
2 Restaurants
Bistro The Hours
Style: A la carte
Cuisine: International
Restauracja Artesse
Style: A la carte
Cuisine: European
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Parking
Valet parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Business services
Multi-function room
Conference room
Fax/copying service
Additional charge
Front desk services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
VIP check-in service
Food & drink
Bar
Room service
Public areas
No smoking in public areas
Garden
Water purifier
Health & wellness
Massage room
Sauna
Mountain biking
Off-site
Body care
Hiking
Off-site
Gym
Activities
Eco tours
Off-site
Cleaning services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Accessibility
Accessible rooms available
Safety & security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 00:00–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of PLN 500.00 (approx. PKR 38,690.16) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: PLN 100.00 (approx. PKR 7,738.04) per pet per day
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2025
- Number of Rooms: 71
Phone:+48-12-3711515
Dating back to the 17th century, H15 Palace pays homage to Krakow’s rich past, blending antique paintings and period furnishings with contemporary design. Floral polychromed wooden beams and original frescoes harmonise with sleek modern touches, creating a space where each room tells a distinctive story. Pockets of history are revealed throughout, from the original stone foundations in the spa areas to the Baroque-inspired architecture in our courtyard. Our courtyard and rooftop offer a respite from the bustling cobbled streets, while the Bistro, Library Bar and Artesse restaurant are steeped in a quiet love for food and drink. Krakow is a city of layers. Take them apart, move them around and play them as you wish. You’ll fall for this city in a heartbeat.
Frequently Asked Questions
What’s the cancellation policy at H15 Palace, a Luxury Collection Hotel, Krakow?
The cancellation policy at H15 Palace, a Luxury Collection Hotel, Krakow depends on your room type and booking terms.What’s the cancellation policy at H15 Palace, a Luxury Collection Hotel, Krakow?
What are the check-in and check-out times at H15 Palace, a Luxury Collection Hotel, Krakow?
Check-in at H15 Palace, a Luxury Collection Hotel, Krakow starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at H15 Palace, a Luxury Collection Hotel, Krakow?
What amenities, facilities, and services are offered at H15 Palace, a Luxury Collection Hotel, Krakow?
Popular amenities and services at H15 Palace, a Luxury Collection Hotel, Krakow include Shuttle serviceWhat amenities, facilities, and services are offered at H15 Palace, a Luxury Collection Hotel, Krakow?
Are pets allowed at H15 Palace, a Luxury Collection Hotel, Krakow?
Yes, pets are allowed at H15 Palace, a Luxury Collection Hotel, Krakow, but it’s recommended to contact the property directly to confirm.Are pets allowed at H15 Palace, a Luxury Collection Hotel, Krakow?
Does H15 Palace, a Luxury Collection Hotel, Krakow have a restaurant on-site?
Yes, H15 Palace, a Luxury Collection Hotel, Krakow features an on-site restaurant serving International, European cuisine.Does H15 Palace, a Luxury Collection Hotel, Krakow have a restaurant on-site?
How do I get to H15 Palace, a Luxury Collection Hotel, Krakow from the nearest airport?
The nearest airport is Krakow International Airport, located about about 34 mins from hotel by car (25.3 km) away.How do I get to H15 Palace, a Luxury Collection Hotel, Krakow from the nearest airport?
Does H15 Palace, a Luxury Collection Hotel, Krakow offer airport transfer services?
No, H15 Palace, a Luxury Collection Hotel, Krakow doesn’t offer airport shuttle or transfer options.Does H15 Palace, a Luxury Collection Hotel, Krakow offer airport transfer services?
About This Property
| Nearest Airport | John Paul II Intl. Airport |
|---|---|
| Distance to Airport | 25.33KM |
| Nearest Train Station | Krakow Glowny Railway Station |
| Distance to Train Station | 0.73KM |
| Average Price From | PKR182242 |
| Hotel Star Rating | 5 |