Queen Boutique Hotel

Good hotel in an excellent location. Reception staff great, service in restaurant for breakfast was poor. Rooms comfy with nice bathroom.

Great hotel and location i recomend highly for short stay business trip

Excellent service and a memorable stay. I received an ice pack promptly for my ankle, which I had injured while walking in the city. The staff also gave us great recommendations for local restaurants. The rooms were comfortable, though not luxurious. However, the breakfast felt truly luxurious — a real highlight of our stay. Because of that, I would definitely choose this hotel again if I return to Krakow.

After traveling for 16 hours, I was given a form to fill out to sign in. Did that and then was told room 406. Front desk said looks like you are good with your stuff. Got to my room, logged into WiFi and couldn’t even make a FaceTime call. Then the tv streaming would not work bc the WiFi kept disconnecting. I called front desk who came up loudly sighing and irritated. I showed him how it went in and out. He said he would get it fixed while I was out. Came back in the evening and same problem. . This time Nicholas at the front desk was super irritated with me for continuing to ask for a solution. He then told me it just must be my phone even the hotels own tv could not connect. I was then moved to 406. Tv still didn’t work….nicholas was again irritated with me and call his associate who looked and there was a bad cable. That was fixed and then at least I had slow WiFi. Based on the way I was treated by Nicholas just asking for a fix and the slow WiFi, I wouldn’t come here again. All of the other staff were wonderful and my room very clean. Just not somewhere to go if you need WiFi

Room spotless..bed/ pillows very comfortable ..staff very helpful Hotel central to everywhere ... lovely week ... Breakfast very 👍 ce

We have just returned from a fabulous five night stay at The Queen Boutique hotel. It is in a brilliant location on the edge of Kazimierz and just a short walk to the Old Town. Check in was simple and we were given a warm welcome. The staff provided a tourist map and told us how to reach the main areas of interest. We had already booked some tours but hotel reception are able to assist with this if necessary. The rooms were nicely decorated, a good size, very comfortable and exceptionally clean. Our rooms were at the front of the hotel facing a fairly busy road and tram route. Ear plugs were provided by the hotel but we didn’t require to use them as the only night noise was heard was the Saturday. The air con was very quiet. The room safe easy to use. The mini bar was very reasonable priced. Tea and coffee making facilities were provided. The bed was really comfortable and if the pillows don’t suit you can request others from the pillow menu. We all slept really well. There is ample wardrobe space. Again the bathroom was very clean with lovely toiletries. Unfortunately the restaurant was closed when we visited so we were unable to try their tempting tasting menu. The breakfast was good with a menu selection of freshly cooked eggs. Plenty other options to choose from, both savoury and sweet. If I had to be picky our only tiny criticism would be that the coffee machine is quite slow and in demand. Perhaps two coffee machine would make breakfast time a bit smoother. The staff at breakfast were kept very busy but were always very helpful and you could always get a table. I didn’t use the spa but my sister did and she said it was one of the best massages she had been given. Felt very relaxed afterwards. The staff at reception were always very polite and extremely helpful. We would recommend a stay at The Queen Boutique Hotel and we would definitely stay here again.