Sheraton Grand Krakow

The location is very good, right next to the ancient city. It is very convenient to go everywhere. The service is very professional and courteous. The breakfast is of high quality according to European hotel standards. Although there is less hot food provided, the quality of other food is very high. The hotel provides a swimming pool, massage pool and fitness room. And the sauna room, the swimming pool has a good indoor temperature, and the water temperature is very comfortable. I am very satisfied and hope to stay again if I have the opportunity.

This hotel really surprised me! Beautiful, amazing and well located with wonderful staff. I loved the location and Christmas decorations.

Nice hotel in a great location. Good breakfasts, beautiful atrium. The only drawback is the lack of any attractions for children, e.g. a playroom.

The Sheraton Krakow is ideally located 5 minutes walk from Wawel Castle and on the banks of the Vistula River, which you can walk along for a stroll, or even take boats for a short cruise and discover the surrounding monuments. The hotel reception is very friendly and cordial. We received an upgrade with a view of the castle without asking, which was very appreciable and friendly of them. The hotel lobby is exceptional and located right in the center with a bar / restaurant (where breakfast is served), a lounge, but also another lounge upstairs with TV and relaxation areas. We did not take advantage of the spa-type services, swimming pool (included) etc ... but we loved the breakfast in the morning, extremely varied, complete, and benefiting from a wide time slot (7 a.m. to 11 a.m., ideal for late risers). The hotel is cozy, warm, quiet, clean and neatly designed. The staff is responsive and attentive. The only downside is the air conditioning which is (reasonably) noisy and does not heat. It was quite cold in the room and the prices of the mini bar are quite exorbitant (5€ for a snickers!) For the rest, there is everything necessary in the room, including a desk, a superb view, an iron, coffees, teas and bottles of water provided free of charge, and very comfortable bedding. A very nice address in Krakow. The Roofotop Bar/restaurant is also very pleasant, quiet and has a superb view. If we plan to come back, it will most certainly be in the same place given the quality/price ratio.

Friendly service

Very good, clean environment and room