Sheraton Grand Krakow

The Sheraton Krakow is ideally located 5 minutes walk from Wawel Castle and on the banks of the Vistula River, which you can walk along for a stroll, or even take boats for a short cruise and discover the surrounding monuments. The hotel reception is very friendly and cordial. We received an upgrade with a view of the castle without asking, which was very appreciable and friendly of them. The hotel lobby is exceptional and located right in the center with a bar / restaurant (where breakfast is served), a lounge, but also another lounge upstairs with TV and relaxation areas. We did not take advantage of the spa-type services, swimming pool (included) etc ... but we loved the breakfast in the morning, extremely varied, complete, and benefiting from a wide time slot (7 a.m. to 11 a.m., ideal for late risers). The hotel is cozy, warm, quiet, clean and neatly designed. The staff is responsive and attentive. The only downside is the air conditioning which is (reasonably) noisy and does not heat. It was quite cold in the room and the prices of the mini bar are quite exorbitant (5€ for a snickers!) For the rest, there is everything necessary in the room, including a desk, a superb view, an iron, coffees, teas and bottles of water provided free of charge, and very comfortable bedding. A very nice address in Krakow. The Roofotop Bar/restaurant is also very pleasant, quiet and has a superb view. If we plan to come back, it will most certainly be in the same place given the quality/price ratio.

Friendly service

Very good, clean environment and room

Great hotel in every respect I recommend to everyone

The hotel is great, but the sound insulation between the rooms is very average. You can hear voices in the rooms next to you. Breakfast is also rich and has many choices; The window faces the river and the view is very good.

Very nice stay at the Sheraton hotel, beautiful location, delicious food and great service. Special thanks to Konrad, who made our stay unforgettable. Thank you and see you soon.

Wawel Castle is next to the hotel (about a 6-minute walk) and the old town is behind the hotel (about a 15-minute walk to the Church of the Assumption of the Virgin Mary). I recommend the Sheraton Hotel, which is spacious and has a view of the river rather than the old town center, and is suitable for river walks. There are group tourists. Friendly staff, breakfast was good too Only the bathroom needs some repairs.