Old Town Residence Bis
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1 night
1 room, 2 adults, 0 children
All properties in Krakow
Old Town Residence Bis
plac Na Groblach 8, Krakow, Lesser Poland, 31-101, Poland
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Amenities
Hiking
Massage room
Public parking
Airport pick-up
Luggage storage
Squash court
Airport drop-off
Car rentals
All amenities
Property Description
A stay at Old Town Residence BIS places you in the heart of Kraków, within a 10-minute walk of Main Market Square and Wawel Castle. This aparthotel is 8.6 mi (13.9 km) from Wieliczka Salt Mine and 3.3 mi (5.3 km) from Oskar Schindler Factory.
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8.0/10
Cleanliness8.1
Amenities8.0
Location8.0
Service8.0
All 43 reviews
Surroundings
Airport: Krakow International Airport
(16.6 km)
Train: Krakow Glowny Railway Station
(1.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
20
Deluxe Apartment, 1 Bedroom (Number 3)
1 bedroom: 1 queen bed | 1 living room: 1 sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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25
Deluxe Studio Suite, 1 Bedroom, City View (Number 1)
1 sofa bed and 1 double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Guest Reviews
8.0/10
Very Good
43 reviews
Verified Reviews- Cleanliness8.1
- Amenities8.0
- Location8.0
- Service8.0
Average for similar properties in Krakow
Sirri Amir
May 20, 2025
Poorly organized
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Guest User
August 31, 2025
Extremely poor communication From this hotel. No response to emails from ******* We asked to change the date by a week (same price). We contacted *******. They did not respond to their email. Resulting in a lost booking costing a lot of money.
Guest User
July 3, 2025
The bedroom was nice and clean , but needed some maintenance do , the sink in the bathroom needed some care the plug in the sink never worked with the lever at the back of tap, so had to get a knife to remove it for the water to go out ,needed more lightening in the kitchen area,and would have been nice if it had a toaster, would be nice to see the hall way in a better way needs a paint to freshen it up ,
emmanuel
June 4, 2025
Bien situé au coeur de Cracovie
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Veronica Margaretha
June 2, 2025
Vi upplevde att det var väldigt lyhört och vi blev störda av grannarna när de gick och kom till sitt rum .
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Guest User
February 25, 2025
A very mixed bag. Firstly it’s not in the old town But is close and the location is good. Clean with good decor, useful kitchenette, fridge and hob only. Facilities a bit limited - thin duvet, 1 pillow per person, curtains absolutely pathetic let all light through. Main issue is the lack of service - this is not like a proper hotels if for example anything like an extra towel is a costs more importantly the staff are not there to assist - we had neighbour playing loud music through the early hours of the morning. The ‘24 hour’ reception number did not come and address the issue I doubt they were even on site. This happened repeatedly and really effected our holiday as no sleep was possibly from about 03300-0600. A bit of a shame as otherwise I could recommend the place.
Guest User
May 7, 2025
Currently waiting to check out of apartments, we didn't realise when we booked there would be no reception, everything was done via email/whatts app. We arrived around 12.30pm Tues 15th April, check in was not untill 3pm. I emailed hotel and asked if we could check in earlier or store luggage, to which the replied back promptly with details on where to store luggage untill check in room was ready, we then headed to main sqare for a wonder which is around 10 min walk, very easy to navigate. I received a email around 2.30pm with check in details, we stayed on room E3 booked, I had booked a dulex apartment via love holidays, room is basic but very clean, comfy bed, and eveything you need to basically sleep, shower and change. The stairways are a bit dated and there is no lift, but for us it wasn't a problem, i had also emailed hotel and asked for transport help to salt mines etc, again very helpfull and responsive. I would reccomend this apartment for couples wanting an easy convienent location, we had a really pleasent stay. krakow is a beutifull city.
Guest User
April 24, 2025
Great location , great contact via WhatsApp and easy instructions to get in and out , room great and quiet even beside main road , lovely spacey room comfy beds and air con, would highly recommend and def come back again when we return next year
Guest User
April 23, 2025
Not what we expected, room was dated , had to walk through a court yard with building materials in , even a old bath thrown to one side , Doors not painted, chunks missing out of the walls and this was a deluxe apartment , Location excellent thank gif , but apartment awful
Services & Amenities
Most Popular Amenities
Hiking
Massage room
Public parking
Additional charge
Airport pick-up
Additional charge
Luggage storage
Squash court
Airport drop-off
Additional charge
Car rentals
Bicycle rental
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, PLN 100.00 (approx. DKK 175.69) Daily. Reservation not possible
Public parking
Additional charge
Transportation
Car rentals
Bicycle rental
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front desk services
Front desk (limited hours)
Express check-in and check-out
Luggage storage
Wake-up call
Tour and ticket booking service
VIP check-in service
Languages spoken
English
Polish
Ukrainian
Spanish
Russian
German
Food & drink
Room service
Health & wellness
Massage room
Squash court
Hiking
Public areas
No smoking in public areas
Cleaning services
Clothes dryer
Laundry service (on-site)
Facilities for children
Childcare service
Additional charge
Business services
Postal service
Fax/copying service
Additional charge
Safety & security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 10:00
Front desk hours: [Mon-Sun]07:00–23:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 4 years old and under | Extra crib: PLN 50.00 (approx. DKK 87.85) per person per stay |
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of PLN 400.00 (approx. DKK 702.75) is charged.
Pets
Pets are allowed on requestFree
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 16
Phone:+48-12795510262
A stay at Old Town Residence BIS places you in the heart of Kraków, within a 10-minute walk of Main Market Square and Wawel Castle. This aparthotel is 8.6 mi (13.9 km) from Wieliczka Salt Mine and 3.3 mi (5.3 km) from Oskar Schindler Factory.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and tour/ticket assistance.
Continental breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 16 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided on request.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and tour/ticket assistance.
Continental breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 16 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided on request.
Frequently Asked Questions
What is the cancellation policy for Old Town Residence Bis?
The cancellation policy for Old Town Residence Bis varies depending on the type of room and booking conditions.What is the cancellation policy for Old Town Residence Bis?
What are the check-in and check-out times at Old Town Residence Bis?
Standard check-in time at Old Town Residence Bis is 15:00 and check-out time is 10:00.What are the check-in and check-out times at Old Town Residence Bis?
What amenities and services are available at Old Town Residence Bis ?
Old Town Residence Bis offer top amenities and services include Shuttle service.What amenities and services are available at Old Town Residence Bis ?
Does Old Town Residence Bis provide breakfast?
Yes, Breakfast is offered at Old Town Residence Bis. Breakfast option(s): Continental. Does Old Town Residence Bis provide breakfast?
Can I bring my pet inside the Old Town Residence Bis?
Pets are allowed on request at Old Town Residence Bis. Charges may be applicable.Can I bring my pet inside the Old Town Residence Bis?
How far is the Old Town Residence Bis from the closest airport?
The closest airport is Krakow International Airport, and it is about 25 mins from hotel by car (16.6 km).How far is the Old Town Residence Bis from the closest airport?
Is airport shuttle service offered by Old Town Residence Bis ?
Yes, at Old Town Residence Bis, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Old Town Residence Bis ?
About This Property
| Nearest Airport | John Paul II Intl. Airport |
|---|---|
| Distance to Airport | 16.61KM |
| Nearest Train Station | Krakow Glowny Railway Station |
| Distance to Train Station | 1.85KM |
| Average Price From | DKK795 |
| Hotel Star Rating | 3 |