Hotel City SM Business & Spa
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1 night
1 room, 2 adults, 0 children
All properties in Krakow

Hotel City SM Business & Spa

Gajowa 16, Lagiewniki-Borek Falecki, Krakow, Lesser Poland, 30-426, Poland
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Highlights
Pets welcome
Free parking
Lots to do
Amenities
Sauna
Spa
Massage room
Public parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Hotel City SM Business & SPA is located just 2.5 mi from the Krakow city center. It features an indoor pool and a wellness center. The spa and wellness center includes also a sauna, a steam room, a fitness room and a new Neogi Flamingo anti-aging capsule. Guests are offered discounts in the wellness center. Prior reservation is necessary and pool and wellness facilities are available at extra charge. This hotel offers you single, double and triple rooms with private bathrooms and free internet access. City SM Hotel also features a restaurant serving regional and international cuisine, and a café-bar with a lovely terrace in the garden. The surrounding area offers a convenient access to several main roads. Nearby attractions include the Sanctuary of Divine Mercy in the district of Lagiewniki, and just 1640 feet away guests will find Zakopianka Shopping Center.
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7.6/10
Good
Cleanliness7.6
Amenities7.6
Location7.6
Service7.6
All 7 reviews
Surroundings
Airport: Krakow International Airport
(21.2 km)
Train: Krakow Plaszow
(6.2 km)
Train: Krakow Glowny Railway Station
(7.1 km)
Landmarks: Sports Club "BOREK"
(450m)
Landmarks: Children's Playground
(560m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Triple Room
3

Triple Room

3 Single bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Room Details
Check Availability
Single Room
3

Single Room

1 Single bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Room Details
Check Availability
Double or Twin Room
3

Double or Twin Room

1 Double bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Room Details
Check Availability
Double Room With One Bed

Double Room With One Bed

1 Double bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Room Details
Check Availability

Guest Reviews

7.6/10
Good
7 reviews
Verified Reviews
  • Cleanliness7.6
  • Amenities7.6
  • Location7.6
  • Service7.6
Average for similar properties in Krakow

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

Most Mentioned
AI Summary
Guests appreciate the varied and satisfying breakfast options and the consistently positive service, especially from the friendly reception staff. The hotel's good location offers easy access to the city center.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2025
Stayed here for one night. I think I have an different impression of what 3 stars is than this hotel does. Dirty rooms, plastic madress, very old looking hotel. Shower pressure was almost gone too. Not worth re-visiting.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 9, 2023
A little bit noisy at night. Firstly we thought that it was tramway, but in the morning we mentioned, that the air condition system is outside. The shower system needs to be repaired. Everything else was good and the breakfast was delicious.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2025
Das Bad war i.O. Die Möblierung in den Zimmern ist uralt. Das Personal war mit den 3 Bussen beim Buffet morgens und abends total überfordert, obwohl Abstände zwischen den Essenszeiten waren. Das Nachlegen von Platten dauerte viel zu lange, so etwas kann man vorbereiten😏. Wir sind satt geworden, haben aber die gute polnische Küche vermisst. Es gab jeden Tag eine Flasche Wasser auf dem Zimmer, aber die Betten wurden nicht gemacht. Es war eine Jugendgruppe im Haus. Über uns im Zimmer war es sehr laut, ein Hotel ist doch keine Jugendherberge😳. Das Hotel ist Max 1-2 Sterne wert😉.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 9, 2023
Das Einzelzimmer war überschaubar und einfach, aber hat seinen Zweck erfüllt. Bett war bequem, Bad war sauber. Also für den moderaten Preis ganz in Ordnung. Allerdings muss man beachten, dass Zimmer sehr hellhörig sind und wenn jemand draussen rumrennt (z.B.Kinder) oder laut spricht (z.B. Jugendliche) bekommt man alles mit und die Tür klappert noch dazu. Falls sie lärmempfindlich sind, kann es störend sein. Das Frühstück ist überschaubar und einfach, aber durchaus geniessbar.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 29, 2024
I stayed at the hotel for one night . From the begunning the receptuon showed very high quality of service(Ms. Irena is very helpful and extremely nice person), room was clean and well prepares for the guests. The next day the breakfast was full of served different dishes, everyone could find something for him/herself. Also here the service left nothing to complain. I highly recommend this hotel!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 4, 2024
Das Hotel ist durch eine gute Lage gekennzeichnet. Die Halbpension war gut. Die Zimmer waren etwas veraltet. Das Personal war überwiegend freundlich. Man erreicht die Innenstadt. In 4 Straßenbahn Stationen. Ein Wellnessbereich ist auch vorhanden.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2024
Très très loin de ce que les photos suggèrent. Les chambres des adultes sont un peu surannées mais correctes, et faites régulièrement. Cependant les élèves ont été parqués à 5 ou même 7 dans des chambres prévues pour 3 maximum, rendant les accès aux douches/sanitaires insuffisants et compliqués dans le temps impartis. Leurs lits étaient hors d'âge (lattes cassées ...) les stores cassés, le chauffage non fonctionnel (on leur a ajouté un radiateur électrique) Des lampes étaient cassées, ce qui a été signalé le lendemain matin à la première heure : ils ont quand même tenté de facturer 100 zloty à l élève sans passer par les adultes accompagnateurs! Le petit déjeuner copieux et à volonté qui pouvait satisfaire tout le monde, les paniers repas étaient copieux également. Les repas du soir étaient tout à fait corrects, même si les horaires imposés étaient immuables alors que nos visites ou les embouteillages ont pu générer du retard (surtout quand ensuite les élèves ont besoin de se rendre aux toilettes, poser leurs affaires etc... ) Il est évident qu'il y avait énormément de monde à servir, mais parfois au point de se faire retirer nos assiettes à peine la dernière bouchée avalée (voire pour le matin, le temps d aller se resservir en café ! ) J'ai également demandé si je pouvais obtenir de l'eau gazeuse (évidement en payant) : réponse négative sans même chercher à proposer une solution... Il n'y a en outre pas d espace commun de type lounge pour accueillir les groupes qui souhaiteraient papoter à l'issue du repas, ce qui finit par générer beaucoup de bruits dans les chambres dont les murs sont insuffisamment isolés du bruit (on entendait la TV des voisins ! ) Au final, un standing à peine satisfaisant pour une auberge de jeunesse alors que le site laisse penser à un très sympathique hôtel 3 étoiles. Et la proximité relative avec le tram 8 (très pratique pour aller au centre!) ne compense pas vraiment.
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Services & Amenities

Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 114
Hotel City SM Business & SPA is located just 2.5 mi from the Krakow city center. It features an indoor pool and a wellness center. The spa and wellness center includes also a sauna, a steam room, a fitness room and a new Neogi Flamingo anti-aging capsule. Guests are offered discounts in the wellness center. Prior reservation is necessary and pool and wellness facilities are available at extra charge. This hotel offers you single, double and triple rooms with private bathrooms and free internet access. City SM Hotel also features a restaurant serving regional and international cuisine, and a café-bar with a lovely terrace in the garden. The surrounding area offers a convenient access to several main roads. Nearby attractions include the Sanctuary of Divine Mercy in the district of Lagiewniki, and just 1640 feet away guests will find Zakopianka Shopping Center.

Frequently Asked Questions

What is the cancellation policy for Hotel City SM Business & Spa?

The cancellation policy for Hotel City SM Business & Spa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel City SM Business & Spa?

Standard check-in time at Hotel City SM Business & Spa is 14:00 and check-out time is 11:00.

What amenities and services are available at Hotel City SM Business & Spa ?

Hotel City SM Business & Spa offer top amenities and services include Shuttle service.

Does Hotel City SM Business & Spa provide breakfast?

No, Hotel City SM Business & Spa doesn't provide breakfast.

Can I bring my pet inside the Hotel City SM Business & Spa?

Pets are allowed on request at Hotel City SM Business & Spa. Charges may be applicable.

How far is the Hotel City SM Business & Spa from the closest airport?

The closest airport is Krakow International Airport, and it is about 23 mins from hotel by car (21.2 km).

About This Property

Nearest AirportJohn Paul II Intl. Airport
Distance to Airport21.23KM
Nearest Train StationKrakow Plaszow
Distance to Train Station6.17KM
Average Price FromPHP5897
Hotel Star Rating3