Hotel City SM Business & Spa
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1 room, 2 adults, 0 children
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Hotel City SM Business & Spa
Gajowa 16, Lagiewniki-Borek Falecki, Krakow, Lesser Poland, 30-426, Poland
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Amenities
Sauna
Spa
Massage room
Public parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Hotel City SM Business & SPA is located just 2.5 mi from the Krakow city center. It features an indoor pool and a wellness center.
The spa and wellness center includes also a sauna, a steam room, a fitness room and a new Neogi Flamingo anti-aging capsule. Guests are offered discounts in the wellness center. Prior reservation is necessary and pool and wellness facilities are available at extra charge.
This hotel offers you single, double and triple rooms with private bathrooms and free internet access.
City SM Hotel also features a restaurant serving regional and international cuisine, and a café-bar with a lovely terrace in the garden.
The surrounding area offers a convenient access to several main roads. Nearby attractions include the Sanctuary of Divine Mercy in the district of Lagiewniki, and just 1640 feet away guests will find Zakopianka Shopping Center.
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7.6/10
Cleanliness7.6
Amenities7.6
Location7.6
Service7.6
All 7 reviews
Surroundings
Airport: Krakow International Airport
(21.2 km)
Train: Krakow Plaszow
(6.2 km)
Train: Krakow Glowny Railway Station
(7.1 km)
Landmarks: Sports Club "BOREK"
(450m)
Landmarks: Children's Playground
(560m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

3
Triple Room
3 Single bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
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3
Single Room
1 Single bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Check Availability

3
Double or Twin Room
1 Double bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Check Availability

Double Room With One Bed
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Check Availability
Guest Reviews
7.6/10
Good
7 reviews

- Cleanliness7.6
- Amenities7.6
- Location7.6
- Service7.6
Average for similar properties in Krakow
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

AI Summary
Guests appreciate the varied and satisfying breakfast options and the consistently positive service, especially from the friendly reception staff. The hotel's good location offers easy access to the city center.

Guest User
July 26, 2025

Stayed here for one night. I think I have an different impression of what 3 stars is than this hotel does. Dirty rooms, plastic madress, very old looking hotel. Shower pressure was almost gone too. Not worth re-visiting.

Guest User
February 9, 2023

A little bit noisy at night. Firstly we thought that it was tramway, but in the morning we mentioned, that the air condition system is outside. The shower system needs to be repaired. Everything else was good and the breakfast was delicious.

Guest User
July 19, 2025

Das Bad war i.O. Die Möblierung in den Zimmern ist uralt. Das Personal war mit den 3 Bussen beim Buffet morgens und abends total überfordert, obwohl Abstände zwischen den Essenszeiten waren. Das Nachlegen von Platten dauerte viel zu lange, so etwas kann man vorbereiten😏. Wir sind satt geworden, haben aber die gute polnische Küche vermisst. Es gab jeden Tag eine Flasche Wasser auf dem Zimmer, aber die Betten wurden nicht gemacht. Es war eine Jugendgruppe im Haus. Über uns im Zimmer war es sehr laut, ein Hotel ist doch keine Jugendherberge😳. Das Hotel ist Max 1-2 Sterne wert😉.
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Guest User
February 9, 2023

Das Einzelzimmer war überschaubar und einfach, aber hat seinen Zweck erfüllt. Bett war bequem, Bad war sauber. Also für den moderaten Preis ganz in Ordnung. Allerdings muss man beachten, dass Zimmer sehr hellhörig sind und wenn jemand draussen rumrennt (z.B.Kinder) oder laut spricht (z.B. Jugendliche) bekommt man alles mit und die Tür klappert noch dazu. Falls sie lärmempfindlich sind, kann es störend sein. Das Frühstück ist überschaubar und einfach, aber durchaus geniessbar.
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Guest User
February 29, 2024

I stayed at the hotel for one night . From the begunning the receptuon showed very high quality of service(Ms. Irena is very helpful and extremely nice person), room was clean and well prepares for the guests. The next day the breakfast was full of served different dishes, everyone could find something for him/herself. Also here the service left nothing to complain. I highly recommend this hotel!!!

Guest User
November 4, 2024

Das Hotel ist durch eine gute Lage gekennzeichnet. Die Halbpension war gut. Die Zimmer waren etwas veraltet. Das Personal war überwiegend freundlich. Man erreicht die Innenstadt. In 4 Straßenbahn Stationen. Ein Wellnessbereich ist auch vorhanden.
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Guest User
April 23, 2024

Très très loin de ce que les photos suggèrent. Les chambres des adultes sont un peu surannées mais correctes, et faites régulièrement. Cependant les élèves ont été parqués à 5 ou même 7 dans des chambres prévues pour 3 maximum, rendant les accès aux douches/sanitaires insuffisants et compliqués dans le temps impartis. Leurs lits étaient hors d'âge (lattes cassées ...) les stores cassés, le chauffage non fonctionnel (on leur a ajouté un radiateur électrique) Des lampes étaient cassées, ce qui a été signalé le lendemain matin à la première heure : ils ont quand même tenté de facturer 100 zloty à l élève sans passer par les adultes accompagnateurs! Le petit déjeuner copieux et à volonté qui pouvait satisfaire tout le monde, les paniers repas étaient copieux également. Les repas du soir étaient tout à fait corrects, même si les horaires imposés étaient immuables alors que nos visites ou les embouteillages ont pu générer du retard (surtout quand ensuite les élèves ont besoin de se rendre aux toilettes, poser leurs affaires etc... ) Il est évident qu'il y avait énormément de monde à servir, mais parfois au point de se faire retirer nos assiettes à peine la dernière bouchée avalée (voire pour le matin, le temps d aller se resservir en café ! ) J'ai également demandé si je pouvais obtenir de l'eau gazeuse (évidement en payant) : réponse négative sans même chercher à proposer une solution... Il n'y a en outre pas d espace commun de type lounge pour accueillir les groupes qui souhaiteraient papoter à l'issue du repas, ce qui finit par générer beaucoup de bruits dans les chambres dont les murs sont insuffisamment isolés du bruit (on entendait la TV des voisins ! ) Au final, un standing à peine satisfaisant pour une auberge de jeunesse alors que le site laisse penser à un très sympathique hôtel 3 étoiles. Et la proximité relative avec le tram 8 (très pratique pour aller au centre!) ne compense pas vraiment.
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Services & Amenities
Most Popular Amenities
Sauna
Spa
Additional charge
Massage room
Public parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Currency exchange
Conference room
Additional charge
Business center
Wake-up call
Wi-Fi in public areas
Free
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Transportation
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
VIP check-in service
Languages Spoken
Polish
Food & Drink
Cafe
Bar
Room service
Health & Wellness
Massage room
Spa
Additional charge
Sauna
Turkish bath (Hammam)
Body care
Foot bath
Public Areas
No smoking in public areas
Garden
Elevator
Vending machines
Cleaning Services
Ironing service
Additional charge
Facilities for Children
Children's meals available
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Accessibility
Accessible rooms available
Wheelchairs available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 114
Hotel City SM Business & SPA is located just 2.5 mi from the Krakow city center. It features an indoor pool and a wellness center.
The spa and wellness center includes also a sauna, a steam room, a fitness room and a new Neogi Flamingo anti-aging capsule. Guests are offered discounts in the wellness center. Prior reservation is necessary and pool and wellness facilities are available at extra charge.
This hotel offers you single, double and triple rooms with private bathrooms and free internet access.
City SM Hotel also features a restaurant serving regional and international cuisine, and a café-bar with a lovely terrace in the garden.
The surrounding area offers a convenient access to several main roads. Nearby attractions include the Sanctuary of Divine Mercy in the district of Lagiewniki, and just 1640 feet away guests will find Zakopianka Shopping Center.
Frequently Asked Questions
What is the cancellation policy for Hotel City SM Business & Spa?
The cancellation policy for Hotel City SM Business & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel City SM Business & Spa?
What are the check-in and check-out times at Hotel City SM Business & Spa?
Standard check-in time at Hotel City SM Business & Spa is 14:00 and check-out time is 11:00.What are the check-in and check-out times at Hotel City SM Business & Spa?
What amenities and services are available at Hotel City SM Business & Spa ?
Hotel City SM Business & Spa offer top amenities and services include Shuttle service.What amenities and services are available at Hotel City SM Business & Spa ?
Does Hotel City SM Business & Spa provide breakfast?
No, Hotel City SM Business & Spa doesn't provide breakfast. Does Hotel City SM Business & Spa provide breakfast?
Can I bring my pet inside the Hotel City SM Business & Spa?
Pets are allowed on request at Hotel City SM Business & Spa. Charges may be applicable.Can I bring my pet inside the Hotel City SM Business & Spa?
How far is the Hotel City SM Business & Spa from the closest airport?
The closest airport is Krakow International Airport, and it is about 23 mins from hotel by car (21.2 km).How far is the Hotel City SM Business & Spa from the closest airport?
About This Property
Nearest Airport | John Paul II Intl. Airport |
---|---|
Distance to Airport | 21.23KM |
Nearest Train Station | Krakow Plaszow |
Distance to Train Station | 6.17KM |
Average Price From | PHP5897 |
Hotel Star Rating | 3 |