Shangri-La Properties in Kota Kinabalu

The service at Shangri-La is simply beyond words, from the attentive care before check-in to the complimentary drinks offered while waiting to check out – it's truly a super five-star service experience! A fantastic stay! The absolute highlight is the free shuttle bus service. You can take it from the hotel to the airport, as well as to IMAGO Mall and Suria Sabah Shopping Mall in downtown Kota Kinabalu, all for free. This is a huge plus! Although the hotel's location is a bit far from the city center, the free shuttle completely solves this issue, perfectly addressing guests' transportation needs. Superb!

Let me talk about some aspects beyond the rooms. Even after checking out, if your flight is in the evening, the hotel still provides an exclusive area for showering, getting water, charging devices, and resting. The facilities are comprehensive and clean. The family-friendly amenities are incredibly well-equipped, featuring three large water slides, a kids' slide, and water spray equipment. There's also children's bowling, bubble shows, character interactions, and much more, with different activities every day. They also offer some paid activities for children. The adult and children's pools are well-separated. I had hoped to see the bonfire show, but it was unfortunately canceled due to the weather. For sunset views, you can simply watch from the hotel. The hotel has various restaurants, where you can enjoy a buffet or à la carte dinner. I do hope they can manage the insects in the restaurants, as there were flies during breakfast.