The Seraya Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Kota Kinabalu

The Seraya Hotel

Lot 36 & 38, Jalan Pantai, Kota Kinabalu, Sabah, 88000, Malaysia
Show on map
We Price Match
hotel overview picture
Last booked 6 hrs ago
Amenities
Public parking
24-hour front desk
Luggage storageFree
Wake-up call
Wi-Fi in public areas
Tour and ticket booking service
Car rentals
Fax/copying service
All amenities
Property Description
Experience an abundance of unparalleled facilities and features at The Seraya Hotel Kota Kinabalu. Maintain seamless communication using the complimentary Wi-Fi at inn. Discovering Kota Kinabalu becomes even more accessible through the taxi and shuttle amenities provided at the inn.Guests can avail parking facilities at the inn. During your stay at this fantastic inn, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and luggage storage.Obtaining passes for the town's top entertainments becomes effortless with inn's tours.Craving relaxation? Make the most of your stay at the The Seraya Hotel Kota Kinabalu with convenient amenities like room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the inn to ensure fresher air for all visitors. At The Seraya Hotel Kota Kinabalu, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at inn with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms within the inn, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. During your stay at inn, an array of engaging activities and amenities guarantees a delightful experience.During your stay, don't forget to allocate some moments to experience the readily available shoreline.
Show more
8.2/10
Very Good
Good location. And recommended. Do visit when you can. Many shops near by.
All 145 reviews
Surroundings
Airport: Kota Kinabalu International Airport
(9.0 km)
Train: Tanjung Aru Railway Station
(5.4 km)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Queen Room
7

Deluxe Queen Room

1 Queen bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Deluxe King Room
8

Deluxe King Room

1 King bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Superior Queen Room
6

Superior Queen Room

1 Queen bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Doorbell and phone alerts
Iron and ironing board
Room Details
Check Availability
Superior Twin Room
7

Superior Twin Room

2 Single bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Superior King Room
7

Superior King Room

1 King bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.2/10
Very Good
145 reviews
This property hasn't received any negative reviews in the past 5 months.
  • Cleanliness7.9
  • Amenities7.7
  • Location8.8
  • Service8.5
Average for similar properties in Kota Kinabalu
Most Mentioned
Review summary
Powered by AI
Location: Highly praised for its central position on Gaya Street, proximity to shopping malls, restaurants, and attractions like I Love Kota Kinabalu and Philippine Market. Many reviews emphasized its convenience for first-time visitors and leisure travelers.(based on 62 reviews)
M‍o‍n‍s‍o‍k‍ ‍E‍s‍t‍a‍t‍e
July 26, 2025
Great experience, super convenient location .The room was clean and comfortable. Staff were friendly and helpful.
c‍h‍u‍i‍ ‍w‍e‍i‍ ‍Y‍e‍o‍n‍g
July 11, 2025
Location is good, just 5 min walk to Gaya street.A lot of local food near by..if you need to wash your clothes, there is laundry at the back of the hotel
S‍u‍m‍m‍e‍r‍0‍4‍3‍1
July 10, 2025
The hotel is in a very good location, in the city center. Gaya Street is just across the road. Yuan Tea House, Xinji Bak Kut Teh, and Fuyuan are all within a 5-minute walk from the hotel. There is a 711 convenience store and a self-service laundry room downstairs of the hotel, with very good supporting facilities. Going north is a large shopping mall, where you can eat and shop. The front desk service attitude is good and very polite. Guests must prepare cash as a deposit of 50 Malaysian ringgits, or cash in other currencies. The hotel room is a bit small, enough for one person to live in. The room is a bit old and the hygiene inside is not very good, but it is acceptable. Overall, the price-performance ratio is very high, and I should choose this hotel again when I come to Kota Kinabalu in the future
Original TextTranslation provided by Google
S‍t‍e‍v‍e‍n‍s‍o‍n‍T‍a‍n
July 6, 2025
It’s really a simple hotel at a very good location but the cleanliness of the bathroom is really a problem, rusty metal and smell coming out from drainage and since the room is small so the smell is around the room Other than that this hotel is still good for short stay especially the location is great
I‍c‍e‍x‍i‍a‍o‍y‍i
July 2, 2025
I don't recommend this hotel. It looks ok in the pictures, but the actual experience is just average. They force you to pay a cash deposit when you check in. The bed is not very comfortable, the hygiene is just average, and most importantly, the sound insulation is very poor, just like sleeping on the street.
Original TextTranslation provided by Google
M‍E‍R‍R‍Y‍ ‍A‍N‍N
June 7, 2025
Good customer service for the man during night shift. But the lady during morning time in the lobby is kinda disappointing. I asked for slippers for so many times, but no one brings it to our room and hand it to me. The 3rd time I asked for it, she smirked and rolled her eyes. I’m so disappointed.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 31, 2025
There are only two advantages: it is located on Gaya Street in the city center and the price is not expensive; the bed is two beds put together, the sheets and pillowcases look dirty, but luckily I brought a disposable bedding set; the rats on Gaya Street are really big, and the hygiene is average
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 26, 2025
還可以的環境
Translate

Services & Amenities

Restaurant
Restaurant
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance.At the same time, please provide proof of identification, your check-in time, your flight information

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is MYR 50.00 (approx. PHP 678.22) per room.
Deposit Payment MethodsThis property accepts cash
Deposit RefundOn the day of check-out

Pets
Pets are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2020
  • Number of Rooms: 33
Experience an abundance of unparalleled facilities and features at The Seraya Hotel Kota Kinabalu. Maintain seamless communication using the complimentary Wi-Fi at inn. Discovering Kota Kinabalu becomes even more accessible through the taxi and shuttle amenities provided at the inn.Guests can avail parking facilities at the inn. During your stay at this fantastic inn, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and luggage storage.Obtaining passes for the town's top entertainments becomes effortless with inn's tours.Craving relaxation? Make the most of your stay at the The Seraya Hotel Kota Kinabalu with convenient amenities like room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the inn to ensure fresher air for all visitors. At The Seraya Hotel Kota Kinabalu, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at inn with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms within the inn, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. During your stay at inn, an array of engaging activities and amenities guarantees a delightful experience.During your stay, don't forget to allocate some moments to experience the readily available shoreline.

Frequently Asked Questions

What is the cancellation policy for The Seraya Hotel?

The cancellation policy for The Seraya Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Seraya Hotel?

Standard check-in time at The Seraya Hotel is 14:00 and check-out time is 12:00.

Does The Seraya Hotel provide breakfast?

No, The Seraya Hotel doesn't provide breakfast.

Can I bring my pet inside the The Seraya Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in The Seraya Hotel.

Is there a restaurant at The Seraya Hotel?

Except for the breakfast, there is no restaurant in The Seraya Hotel. However, within short driving distance, you’ll have access to a wide variety of restaurants.

How far is the The Seraya Hotel from the closest airport?

The closest airport is Kota Kinabalu International Airport, and it is about 16 mins from hotel by car (9.0 km).

Is airport shuttle service offered by The Seraya Hotel ?

No, the The Seraya Hotel doesn't offer airport transfer services.

About This Property

Nearest AirportKota Kinabalu Intl. Airport
Distance to Airport9.07KM
Nearest Train StationKinarut Railway Station
Distance to Train Station19.95KM
Average Price FromPHP2686
Hotel Star Rating2