The Seraya Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Kota Kinabalu
The Seraya Hotel
Lot 36 & 38, Jalan Pantai, Kota Kinabalu, Sabah, 88000, Malaysia
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Last booked 1 hr ago






Amenities
Public parking
24-hour front desk
Luggage storageFree
Wake-up call
Wi-Fi in public areas
Tour and ticket booking service
Car rentals
Fax/copying service
All amenities
Property Description
Experience an abundance of unparalleled facilities and features at The Seraya Hotel Kota Kinabalu. Maintain seamless communication using the complimentary Wi-Fi at inn.Discovering Kota Kinabalu becomes even more accessible through the taxi and shuttle amenities provided at the inn.Guests can avail parking facilities at the inn. During your stay at this fantastic inn, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and luggage storage.Obtaining passes for the town's top entertainments becomes effortless with inn's tours. Craving relaxation? Make the most of your stay at the The Seraya Hotel Kota Kinabalu with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the inn to ensure fresher air for all visitors.At The Seraya Hotel Kota Kinabalu, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at inn with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms within the inn, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. During your stay at inn, an array of engaging activities and amenities guarantees a delightful experience. During your stay, don't forget to allocate some moments to experience the readily available shoreline.
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8.1/10
Good, excellent location and friendly staff
All 149 reviews
Surroundings
Airport: Kota Kinabalu International Airport
(9.0 km)
Train: Tanjung Aru Railway Station
(5.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Deluxe Queen Room
1 Queen bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

7
Deluxe King Room
1 King bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

6
Superior Queen Room
1 Queen bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Doorbell and phone alerts
Iron and ironing board
Check Availability

7
Superior Twin Room
2 Single bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

7
Superior King Room
1 King bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
8.1/10
Very Good
149 reviews

- Cleanliness7.7
- Amenities7.7
- Location8.6
- Service8.4
Average for similar properties in Kota Kinabalu

AI Summary
The Seraya Hotel's prime location near Gaya Street provides easy access to amenities and attractions. Guests appreciate the friendly staff but find the rooms uncomfortably small due to limited space.

Guest User
August 31, 2025
房間很小,窗户沒有,衹有對外的那面有一個封閉的玻璃窗,房間不能換氣,有一股味道,衞生間有異味,被單潮濕。
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Dar
August 20, 2025
Good, excellent location and friendly staff

Faz #Kakikoyur
August 3, 2025
clean, nearby gaya street for sunday market and weekend night market. 10 minutes drive to tanjung aru beach

Monsok Estate
July 26, 2025
Great experience, super convenient location .The room was clean and comfortable. Staff were friendly and helpful.

chui wei Yeong
July 11, 2025
Location is good, just 5 min walk to Gaya street.A lot of local food near by..if you need to wash your clothes, there is laundry at the back of the hotel

Summer0431
July 10, 2025
The hotel is in a very good location, in the city center. Gaya Street is just across the road. Yuan Tea House, Xinji Bak Kut Teh, and Fuyuan are all within a 5-minute walk from the hotel. There is a 711 convenience store and a self-service laundry room downstairs of the hotel, with very good supporting facilities. Going north is a large shopping mall, where you can eat and shop.
The front desk service attitude is good and very polite. Guests must prepare cash as a deposit of 50 Malaysian ringgits, or cash in other currencies.
The hotel room is a bit small, enough for one person to live in. The room is a bit old and the hygiene inside is not very good, but it is acceptable.
Overall, the price-performance ratio is very high, and I should choose this hotel again when I come to Kota Kinabalu in the future
Original TextTranslation provided by Google

StevensonTan
July 6, 2025
It’s really a simple hotel at a very good location but the cleanliness of the bathroom is really a problem, rusty metal and smell coming out from drainage and since the room is small so the smell is around the room
Other than that this hotel is still good for short stay especially the location is great

Icexiaoyi
July 2, 2025
I don't recommend this hotel. It looks ok in the pictures, but the actual experience is just average. They force you to pay a cash deposit when you check in. The bed is not very comfortable, the hygiene is just average, and most importantly, the sound insulation is very poor, just like sleeping on the street.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Public parking
Additional charge
24-hour front desk
Luggage storage
Free
Wake-up call
Wi-Fi in public areas
Tour and ticket booking service
Car rentals
Fax/copying service
Additional charge
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Public parking
Additional charge
Transportation
Car rentals
Business services
Fax/copying service
Additional charge
Front desk services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Wake-up call
Tour and ticket booking service
Languages spoken
Malay
Food & drink
Room service
Public areas
Elevator
Humidifier
No smoking in public areas
Accessibility
Visual alarm devices in hallways
Safety & security
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance.At the same time, please provide proof of identification, your check-in time, your flight information
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is MYR 50.00 (approx. €10.10) per room.
Deposit Payment MethodsThis property accepts cash
Deposit RefundOn the day of check-out
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the hotel
- Cash
Property Description
- Opened: 2020
- Number of Rooms: 33
Phone:+60-1116636681
Email:theserayahotel@gmail.com
Experience an abundance of unparalleled facilities and features at The Seraya Hotel Kota Kinabalu. Maintain seamless communication using the complimentary Wi-Fi at inn.Discovering Kota Kinabalu becomes even more accessible through the taxi and shuttle amenities provided at the inn.Guests can avail parking facilities at the inn. During your stay at this fantastic inn, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and luggage storage.Obtaining passes for the town's top entertainments becomes effortless with inn's tours. Craving relaxation? Make the most of your stay at the The Seraya Hotel Kota Kinabalu with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the inn to ensure fresher air for all visitors.At The Seraya Hotel Kota Kinabalu, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at inn with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms within the inn, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. During your stay at inn, an array of engaging activities and amenities guarantees a delightful experience. During your stay, don't forget to allocate some moments to experience the readily available shoreline.
Frequently Asked Questions
What is the cancellation policy for The Seraya Hotel?
The cancellation policy for The Seraya Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for The Seraya Hotel?
What are the check-in and check-out times at The Seraya Hotel?
Standard check-in time at The Seraya Hotel is 14:00 and check-out time is 12:00.What are the check-in and check-out times at The Seraya Hotel?
Does The Seraya Hotel provide breakfast?
No, The Seraya Hotel doesn't provide breakfast. Does The Seraya Hotel provide breakfast?
Can I bring my pet inside the The Seraya Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in The Seraya Hotel.Can I bring my pet inside the The Seraya Hotel?
Is there a restaurant at The Seraya Hotel?
Except for the breakfast, there is no restaurant in The Seraya Hotel. However, within short driving distance, you’ll have access to a wide variety of restaurants.Is there a restaurant at The Seraya Hotel?
How far is the The Seraya Hotel from the closest airport?
The closest airport is Kota Kinabalu International Airport, and it is about 16 mins from hotel by car (9.0 km).How far is the The Seraya Hotel from the closest airport?
Is airport shuttle service offered by The Seraya Hotel ?
No, the The Seraya Hotel doesn't offer airport transfer services.Is airport shuttle service offered by The Seraya Hotel ?
About This Property
Nearest Airport | Kota Kinabalu Intl. Airport |
---|---|
Distance to Airport | 9.07KM |
Nearest Train Station | Tanjung Aru Railway Station |
Distance to Train Station | 5.39KM |
Average Price From | EUR43 |
Hotel Star Rating | 2 |