The Pacific Sutera Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kota Kinabalu

The Pacific Sutera Hotel

The Pacific Sutera Hotel, 1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah, 88100, Malaysia
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Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused. "The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.Show More
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hotel overview picture
Last booked 4 hrs ago
Highlights
Superb views
Varied breakfast
Airport pick-up available
Lots to do
Parking available
Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Private beach area
Snorkeling
Sauna
Spa
Massage room
All Amenities
Property Description
Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused. "The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.
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4.2/5
Very Good
Beautiful sunset views from the rooftop!
All 939 Reviews
Surroundings
Airport: Kota Kinabalu International Airport
(6.7 km)
Train: Tanjung Aru Railway Station
(7.0 km)
Train: Kinarut Railway Station
(17.6 km)
Landmarks: Sutera Harbour Marina Jetty Counter Booth 2
(220m)
Landmarks: North Borneo Cruises
(250m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Pacific Deluxe King Room + Sutera Mantanani Deluxe Room
1

Pacific Deluxe King Room + Sutera Mantanani Deluxe Room

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Pacific Deluxe King Room + Sutera Manatanani Premium Chalet
1

Pacific Deluxe King Room + Sutera Manatanani Premium Chalet

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Junior Suite
9

Junior Suite

1 King bed
75-83m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premium Sea View Twin Room
7

Premium Sea View Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Premium Sea View King Room
7

Premium Sea View King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Pacific Deluxe King Room + Sutera Mantanani Premium Chalet Sea View
1

Pacific Deluxe King Room + Sutera Mantanani Premium Chalet Sea View

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room
1

Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet Sea View
1

Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet Sea View

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Executive Suite
10

Executive Suite

1 King bed
105m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet
1

Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Premium Twin Room
7

Premium Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Deluxe Sea View Twin Room
7

Deluxe Sea View Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Family Room
11

Family Room

1 King bed and 2 Single bed
67-75m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Twin Room
10

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Premium King Room
7

Premium King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Deluxe Sea View King Room
11

Deluxe Sea View King Room

1 King bed
32m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe King Room
8

Deluxe King Room

1 King bed
32m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Presidential Suite
5

Presidential Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.2/5
Very Good
939 reviews
Verified Reviews
  • Cleanliness4.3
  • Amenities4.2
  • Location4.4
  • Service4.1
Average for similar properties in Kota Kinabalu
Most Mentioned
AI Summary
Conveniently located near the airport and city center, with easy access to amenities. Spacious family rooms offer golf course and airplane views. Exceptionally friendly and attentive staff provide top-notch service.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 6, 2025
總體各方面舒適感覺
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H‍y‍e‍o‍n‍c‍h‍e‍o‍l
March 5, 2025
The location is good, the harbor next door is pretty, and you can also snorkel at the small private beach. I want to go back. The breakfast was also good.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 4, 2025
We arrived at 12:00. There were no Chinese people at the front desk. We had to communicate in English. We found a vacant room when we arrived, so we checked in early. The hotel environment is very good, and the staff is very friendly. I don't think there is discrimination as mentioned in the comments. The room is big, but the bed in the twin room is not very big. One big and one small can barely sleep. It is very clean. The disadvantage is that you can only take a shower, but there is no shower head. The wifi in the room is very weak and basically cannot connect. My friend's mobile phone signal can't connect either. Everything else is good.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 2, 2025
Although it is an old hotel after renovation, except for the slightly old bathroom, the room itself is pretty good (the TV cannot be projected and there are not many TV stations), which is acceptable for us who like Chairman Hotels. The only point I was not satisfied with was that we happened to encounter a large number of Korean tourists. They made loud noises at one in the morning and started again at six in the morning. I was speechless. I called the front desk in the early morning and luckily the problem was solved in a short time so I could go to sleep. The breakfast tasted good but it was crowded. Fortunately, there were many seats and no need to queue. The room hygiene is generally good. The only problem with this hotel near the beach is that the carpet is sandy, but the bedding is good.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 2, 2025
Nice hotel environment
Original TextTranslation provided by Google
A‍l‍y‍s‍h‍i‍a‍p‍a‍n
February 28, 2025
Beautiful sunset views from the rooftop!
Original TextTranslation provided by Google
Н‍а‍т‍а‍х‍а
February 27, 2025
My husband and I stayed in room 0753. The room was renovated, with excellent lighting, everything you need. Breakfasts are good. The hotel is very conveniently located: 8 minutes from the airport, 5 minutes by taxi to the Imago shopping center. Thank you very much for a great vacation!
Original TextTranslation provided by Google
태‍현
February 27, 2025
It's a good hotel, a great view restaurant I recommend the rooftop bar!!!! You can enjoy a great view in other places too But Pacific is definitely the best!
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Playground
Restaurant
Silk Garden
Certifications: Halal restaurant
Cuisine: Chinese
Dining options: Reservations available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
AgeFee
Children 6 years old and under
Free
Children 7–12 years old
MYR 40.00 (approx. NZD 15.73) per person
Children 13–17 years old
MYR 80.00 (approx. NZD 31.46) per person
Adult
Buffet:MYR 80.00 (approx. NZD 31.46) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. NZD 78.64) per night.
Deposit Payment Methodscredit card, cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 1999
  • Renovated: 2014
  • Number of Rooms: 500
Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused. "The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.

Frequently Asked Questions

What is the cancellation policy for The Pacific Sutera Hotel?

The cancellation policy for The Pacific Sutera Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Pacific Sutera Hotel?

Standard check-in time at The Pacific Sutera Hotel is 15:00 and check-out time is 12:00.

Does The Pacific Sutera Hotel provide breakfast?

Yes, Breakfast is offered at The Pacific Sutera Hotel. Breakfast option(s): Western, Chinese.

Can I bring my pet inside the The Pacific Sutera Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in The Pacific Sutera Hotel.

Is there a restaurant at The Pacific Sutera Hotel?

Yes, The Pacific Sutera Hotel offers on-site dining. You can enjoy a variety of Chinese dishes, all prepared with carefully selected, high-quality ingredients.

How far is the The Pacific Sutera Hotel from the closest airport?

The closest airport is Kota Kinabalu International Airport, and it is about 12 mins from hotel by car (6.7 km).

Is airport shuttle service offered by The Pacific Sutera Hotel ?

Yes, at The Pacific Sutera Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportKota Kinabalu International Airport
Distance to Airport6.75KM
Nearest Train StationKinarut Railway Station
Distance to Train Station17.63KM
Average Price FromNZD357
Hotel Star Rating5