Oceania Hotel

There was nothing wrong with the hotel, but there was a problem with the receptionist. I bought a 5-day hotel with separate dates because I was going to Semporna halfway, and then I suddenly saw that the air tickets were much cheaper, so I confirmed with the receptionist repeatedly to change the hotel on the third day to the fifth day (repeatedly, I showed her the translation many times and she confirmed it). But when I returned to the hotel on the fifth day, she said that it was not true and I had never told her about it. I thought I didn’t want to cancel the dates after that. I felt that we Chinese were being bullied. Of course, not all the receptionists, I only felt that the slightly fat girl was there because she also understood a little Chinese, so I really felt that she was bullying me. After all, as a hotel receptionist, I thought it was impossible for the customer to make such a low-level mistake of changing the date by asking for it four or five times and using translation software. Later, I was asked to pay for one night’s room. I was really disappointed with this trip to Malaysia. Later I discussed it with the Ctrip staff, and they did call to ask, and the store didn’t think it was their problem (I can assure you that it was not my fault because the front desk had surveillance cameras, and every time I went downstairs to find the front desk, I knew exactly what day and what time I went to find her. I just had to check the surveillance cameras to know). Anyway, it was the first time I felt bullied abroad I was really disappointed with this country. Later, Ctrip waived my hotel fee for one night. Ctrip is still good. Although 200 yuan is not more or less, I hope that those who book hotels will cancel the order and place a new order if they change the date! Don’t trust foreigners easily when you go abroad! Communicate with the platform first if you have any problems!

After returning to Kota Kinabalu from Semporna, I had to catch a flight the next morning, so I booked this hotel nearby. It was a good temporary hotel. Location: A little off the beaten track, far from the downtown area, but the advantage is that it is relatively quiet and close to the airport. Facilities: It should have been renovated not long ago, the environment is quite new, there was still a bit of paint smell when we checked in, but the facilities in the bathroom should still be the original. The room is large enough, the single bed is relatively small, but the bedding is quite comfortable.

Good. Requested late check out. At first they said you need to pay. But during check out, the staff said it wasn't necessary. 🫶🏻😊😊😊

The floor was very dirty, and there was a strong body odor when I entered the room, but the front desk lady could speak Chinese and was very friendly. We asked if there were any good restaurants nearby, and she would think of the names of the restaurants with our companions and then tell me that we booked the room on Ctrip. The check-in and check-out procedures were very simple. We didn't have high requirements for hotel facilities at this price, so it was okay. But the body odor of the hotel was really hard to accept! It was so smelly!