Mercure Kota Kinabalu City Centre Reviews

The hotel is so near to the jetty for islands hopping, like 5 minutes walk. There is a 7/11 downstairs and a duty free shop, a shopping mall, upsidedown museum and many restaurants within 5minutes walking distance. There are 6 of us for this trip, therefore we booked 3 bedrooms family suite, which is so big, 3 bedrooms with 1 big living room, balcony, kitchen (microwave, utensils, plates and bowls, fridge, small pot, induction cooker, range hood), and amazingly 3 bathrooms, I think is pretty ideal for family.

The toilet was not the best design and there was no lock for it. Just a FYI. Great location nonetheless

It's very disappointing, I suppose the name of "Mercure" should has a standard but find out to be worse than sn Abnb, you can see wall paint is chipped and control of the head shower is losen ca use water keep on dripping. Service is poor. My room is near to the Linen room, when worker is start to work at 0600, they create noise and wake us up

Plugs at room to for USB. Can’t borrow adopter from front office.

Everything good.. just nice n worth book with trip.com

Nice and comfy hotel at city center in Kota Kinabalu

Plus points 1) good location, next to many eatery options, a self 24hr Laundry is behind the hotel, and 2 convenience store walking distance. 2) i booked a 3 room unit, super big unit! 1500 sqft or more i think, bigger than my condo. 3) friendly staff. 4) simple but delicious breakfast 5) nice view from balcony, and near to jetty to island hopping! (See pic below) Bad points 1) hard to park, no hotel parking, have to find nearby public parking spot.

Recommend their suites, very comfortable and near city centre

Close to jeselton point and suria sabah mall. Infinity pool on the top floor. Limited choices during breakfast :(

Front reception was not friendly n reluctant and grouchy. The hotel does not seem to have any service orientation professionalism Breakfast variety limited n not enjoyable. The view from my room was a dirty air well Look like a 2 star hotel The only positive is a chill area at the pool side rooftop

Breakfast and services are good. Keep it up and stay great in these

Good location but hotel infrastructure was bit outdated, is time for upgrade and renovation. No free parking, need to park on road street and pay your own parking fee.

Good location, walking distance to Suria Sabah and Jesselton Duty Free. Just a bit troublesome that needed to take access card from reception to enter gym.

Very good service, location very convenient, big room.