1st Floor Lot, 12, Lorong Perpaduan, Kampung Air, Kota Kinabalu, Sabah, 88000, MalaysiaView Hotel Details
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1 night
Impiana Mutiara Hotel Guest Reviews
3.3/5
197 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities2.8
Service3.4
Cleanliness3.1
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All reviews(197)
Positive reviews(157)
Reviews with photos/video(76)
Great value for money(15)
Awesome stay(11)
Friendly owner(10)
Near shopping area(10)
Amenities were average(9)
Convenient for shopping(9)
Negative reviews(40)
Fiqah
Deluxe Twin Room With City View
Stayed in Sep 2024
Travel with friends
2 review
2.5/5
Posted on Sep 30, 2024
Room didnโt match with the picture update , stain and slight burn on linen, tv and water heater is not function, dirty window and broken mirror in the first room
Anonymous User
Standard Queen Room
Stayed in Sep 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Sep 17, 2024
It's a comfortable place to stay if you're looking for a budget hotel.. The price is good. The room could use a little bit of upgrading..
Ankayy Jr.
Standard Queen Room
Stayed in Aug 2024
Couples
35 review
2.5/5
Posted on Aug 5, 2024
no hairdryer, no iron, no coffee cup or glass, no mineral water provide, the face mirror broken. channel on tv got no subtitles. room is very small space for queen size of bedroom. pillow very this and just only 1 pillow provided for 1person ๐คฆ๐ป
ernes
Family Room
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Nov 9, 2024
Near with shopping mall and food court.
Anonymous User
Family Room
Stayed in Jul 2024
Solo travelers
59 review
2.7/5
Posted on Jul 13, 2024
Should be improved cleanlines.
House keeping teamwork need to be alert about cleanliness
Anonymous User
Standard Queen Room
Stayed in Apr 2024
Business travelers
22 review
3.2/5
Posted on Apr 29, 2024
Cheap..nice place to stay.. strategic place for food and transportation..closed with night market
Anonymous User
Deluxe Twin Room With City View
Stayed in Jul 2024
Other
3 review
4.5/5
Great
Posted on Jul 12, 2024
Have a very good and comfy stayโค๏ธ
aasfyz
Standard Queen Room
Stayed in Sep 2024
Family
2 review
3.2/5
Posted on Sep 23, 2024
berbaloi dengan harga. for stay in or transit in case of emergency. if travelling dgn budak kecil, not so recommended
filzh
Standard Queen Room
Stayed in Jul 2024
Couples
1 review
4.2/5
Very Good
Posted on Jul 19, 2024
The staff is so nice and kind
Sitiii Shariffffff
Standard Queen Room
Stayed in Nov 2024
Couples
32 review
2.5/5
Posted on Nov 24, 2024
Do not expect more. that place just seem not too good and not too bad. ๐
Anonymous User
Deluxe Twin Room With City View
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Aug 27, 2024
Staff are friendly and helpfull but we we do have issue regarding drinking water supply..no heater to boiled hot water.no mineral water and quute difficult for my mom to go all way upstairs to 4th floor..room are clean and cozy but the facilities inside room are really poor condition with breaking tiles
Leem2023
Family Room
Stayed in Dec 2024
Family
22 review
3.0/5
Posted on Dec 4, 2024
The hotel is in the city but there are only stairs and no elevator
Mohamad
Deluxe Twin Room With City View
Stayed in Sep 2024
Solo travelers
7 review
1.0/5
Posted on Sep 10, 2024
budget hotel and dont have a lift... up the stairs three floor.. the mattress is broken tq
Ahmad Husairi
Deluxe Queen Room With City View
Stayed in Aug 2024
Business travelers
1 review
2.7/5
Posted on Aug 6, 2024
Dirty and faulty toilet cover. The floor trap always choked and ponding inside bathroom cum toilet
AnneDS
Deluxe Twin Room With City View
Stayed in Apr 2024
Travel with friends
14 review
3.0/5
Posted on Apr 19, 2024
This place is clean but no lift to reach up๐๐โ๏ธ