Utopia Blu Hotel

The hotel itself is beautiful to look at, clean and all looks well maintained. We had a room with a private pool, this was lovely apart from its not that private. To the side of the seating area it’s not private there are wooden slats so you can see into the next patio/private pool. Additionally the pools are essentially one across four rooms so if you have kids who like to jump in it ripples throughout the who pool for other guests. We unfortunately had a family next to us that tutted every time my son was in the pool. The main pool is really quiet as most people use the pools nearest their rooms so there was no atmosphere and if you have kids there wasn’t anyone else to play with. This isn’t a resort for kids that are too old for the kiddie area. The food was the biggest issue. If you enjoy your food and it makes up a big part of your holiday avoid this hotel. The food is basic, very limited selection basic salad and truly limited if you have allergies. The drinks at breakfast were awful watered down squash and coffee was awful services by a waiter which I think the hotel believes this adds a special element but seriously it needs a self service coffee machine with more choice. If you want a good coffee you have to pay about four euros for one which is pretty poor. The food is 3 star at best. Overall this is an expensive hotel that is set in beautiful grounds and rooms are lovely. Staff were friendly and helpful but the food and drink is basic at best and it’s not really a family hotel and lacks atmosphere.

Can’t fault it Amazing hotel and facilities. Huge space, loads of pools and we had our own swim Up pool to just chill by at sunset.

Beautiful Designed Hotel built 2020 Plenty of pools, and areas to sunbath, lovely grounds with plenty of space Downside Hotel pools FREEZING, have not been able to use any Food good choices, but everything Luke Warm , Drinks OK Resort tired, resturants/bars closing down daily Very windy, but warm Room Beautiful, Suite with Jaccuzi Indoor pool Spa, very small 20 euros pp, to use

We arrived at the beginning of October to find we had been given the same room as we had in June as we had requested. It was so nice to be remembered by staff and even our room cleaner. We enjoyed a lovely relaxing stay. Our room was cleaned every day and the floors mopped, bedding changed regularly and fresh towels as required. We had no problems with the food. More than enough choice at breakfast and fresh omelettes made to order. We had lunch at the restaurant most days but a toasty a couple of times and a chocolate crepe. We didn't find dinner a problem. Most nights we went between 8 and 8.15 and there were lots of empty tables. Never had a problem with cold food. There was usually something at the carvery station. We had roast beef, chicken, turkey and pork. Plenty of potato and veg options. Often souvlaki swordfish and salmon fillets. Plus soup and salad options. Desserts were a bit samey but there was plenty of fresh fruit and ice cream. We spent most nights at the Meraki bar where the bar staff were amazing. Our drinks arrived when we sat down without us ordering lol. This is a good 4* All inclusive hotel. I think some visitors are expecting 5* plus per some reviews I've seen. We like it so much we're already booked for the end of May 2025

I will start by saying this hotel looks the part if you want nice pictures that's pretty much all it is good for! The main areas of the hotel are spotless but unfortunately that's the 2 main good points. Lunch was always good and the Mediterranean restaurant. We booked a 2 week all inclusive and we ended up spending a fortune on drink and food away from the hotel it was awful! It cost us an additional £2,000 in food and drink and we are not even that fussy. The supermarket opposite was full of Utopia guests buying their own alcoholic to take back to the hotel and at breakfast they were buying pastries and sandwiches. The drinks in the hotel were watered down and the staff acted like it was coming out of their wages every time you asked for a drink. They were miserable and you couldn't even get a smile out of half of them. The restaurant waiting staff were all amazing so attentive and really made you feel welcome. They couldn't do enough for you. The manager and customer relations, don't get me started they are horrendous no people or customer management skills. The food: Breakfast was not 4* plus quality, there was very little choice. The omelette station is placed behind the scrambled eggs so if you are waiting for an omelette people are pushing through to get eggs. It was very awkward. Everting is a little under cooked the sausage and bacon never looked cooked. We ended up getting breakfast out or getting pastries from the supermarket. Lunch: I thought was really good, there was plenty of choice if you like salad, veg options were great and lots of fresh pizza. Dinner was atrocious and certainly not what you expect from a 4* plus. I was more like what l imagine a 2/3* would be. We actually only ate in the main restaurant 3 times for dinner despite the themed nights everything was the same each night and lukewarm at best. I have never stayed in a Greek hotel where they don't serve lamb and when I asked the hostess do they ever have lamb and she shrugged! Other guests had also commented that they had never seen any lamb and complained the food was well below standard. A la carte. Elia is just amazing the food was so good and the service was impeccable. Amr made the experience so special. We are twice in the Mediterranean. Il Brunello a la Carte was okay the salad a pizza was really good but the mains were disappointing everything was so creamy it made me feel a bit sick. We decided not to eat here again and cancelled our second booking. The room. You will see above I commented how clean the main areas are this does not apply to the rooms. I am not sure the floor was cleaned once during our 2 week stay. I actually took a picture of my feet after I had been in the shower and walked from the room to the balcony, they are filthy. I note someone has recently commented that they had an issue with the room and the sun. We also had a similar issue and our neighbours advised they had received free upgrades to rooms in prime locations