Guest User
July 10, 2024
My partner and I visited in early May with our toddler and baby, we all had a fab time and would be happy to return there. Room: We stayed in a family room, which was a bedroom separate to a small living area that could be used as a bedroom too. Which was great for staying separate when the kids went to sleep. The rooms were very clean and contemporary and the main bed was very comfy. The sofa bed was rather hard for my liking but the kids were fine on it. The second night, we unfortunately had some very obnoxious and loud guests move in, and the hotel were very empathetic and quick to get us moved to a different part of the hotel which we were really grateful for. Staff: all the staff that we came across were so friendly, and take the time to chat to you/smile. Some of them we got to know a bit better which was lovely too. They really take the time to make you feel special. The animation team were brilliant and so great with the kids. High praise for Cass, Nate and Zoe. There was a new lady who started on our last night so I'm not sure of her name, but she was super smiley and energetic! I had a few chats with Nate and Cass who were really lovely to talk to. We also were very fond of Silvana in the restaurant, she was the sweetest. Food: My partner and I thought the food was great. Breakfast had the sameboptoons every day, but there was plenty of choice still. Lunch and dinner had different options every day and we thought they were cooked well and had plenty of flavour. There seemed to be a lot of families opting for the pizza and chicken nuggets etc, another was often a queue for those, but we like to steer away from that. I know it can be trickier with kids being fussy eaters. Ice cream is available at lunch (I think) and dinner time in the restaurant, and in the front outside area at 3pm i think it was. Outside of this you can buy it at the gelateria, i know some other reviewers complained about this but I think its perfectly acceptable. Snacks were quite basic but perfectly fine to fill a hole if you needed topping up! Pools: the pools were brilliant, our toddler absolutely loved the pool with slides and the wave pool is great too. It was on the chillier side when we arrived but it was early May and particularly windy for a few days, but by the second week it was a lovely temperature and I gladly got in for a splash. Beach: This was a lovely little spot actually! Wasnt really sure from the photos I saw before going, but it's got lovely clear water and a mix of sand and stone. If you walk left with the beach on your right, it takes too down to 'sandy beach', which was lovely and peaceful, and funnily enough, sandy. It wasnt a long walk. Entertainment: The mini disco was great and our son enjoyed it, the animation team are brilliant and so full of smiles and enthusiasm. Unfortunately I cant comment on the evening entertainment as we went home after the mini disco. It sounded like great fun though! Overall, we had an absolutely brillia