Miarosa Konakli Garden

I do not recommend this hotel at all. The hotel staff does not speak or understand English properly, making communication difficult, and many of them had a very arrogant attitude. The hotel was completely overcrowded with queues everywhere, and people were rude and self-centered. The location is not good, and there is very little to do in the surrounding area. Without a car or organized trips, there’s nothing to do. Alanya city center and its beaches are too far to walk. The hotel’s own beach was okay and not too crowded, about 400–500 meters away, with a shuttle provided by the hotel. The hotel room was clean and the air conditioning worked well, but the room had a bad smell from day one (cigarette), which caused headaches. In the bathroom, shower water spread across the entire floor and wouldn’t drain, as the only drain was under the shower and the water couldn’t flow back there. We had to keep wet towels on the floor, which the cleaners didn’t always replace. In addition, the floor was EXTREMELY slippery and therefore dangerous – we almost fell several times. Initially, cleaning was fine, but in the last few days, we didn’t get all our towels back or even changed, and eventually there was no cleaning at all for the last three days. Also, the room had only one very small trash bin in the bathroom, which filled up immediately even with minimal waste. The hotel’s breakfast, lunch, and dinner buffets were the same every day. Most dishes were not labeled, making it very difficult for a vegetarian to find suitable food, even though the hotel was described as vegetarian-friendly. People were rude, cutting in line, and children were eating directly from the serving dishes using the same utensils others used to take the food. The food was just barely mediocre. There was no room to eat indoors, and outside you had to eat in cigarette smoke as people were smoking at nearby tables. Tables were left in a horrible state, and the amount of food waste was shocking. It was impossible to get a sunbed by the pool, as other guests reserved every single one with towels and personal items – even overnight – and nothing was done to prevent this. The advertised à la carte restaurant and gym did not exist. The only positive thing was Ali, who is mentioned in many other reviews as well. He organized trips and car rentals, spoke good English, and made sure guests were well taken care of. He gave a very warm and friendly welcome every day. All in all, this is not a 4-star hotel — at best, it’s a 2-star, maybe 3 on a good day.

I just want to say a big thank you to Ali the Hotel guide, he is always there to help in any tricky situation, what a great guy. We also want to mention the miarosa Hotel and what a great stay we have had