Giannoulis - Grand Bay Beach Resort (Exclusive Adults Only)

My adult daughter and I stayed at the beginning of June for a week in a sea view junior suite. The room was huge with a sitting area, table and chairs and ample room for storage. There was a mini fridge, safe and tea and coffee making facilities. We had a first floor room so no access to a private pool or our own sunbeds but his really was not a problem as we love to sit on the beach. The sea view from the balcony was amazing and sunrise was stunning. We had a problem with our aircon initially but this was sorted out. Housekeeping came twice a day and the room was kept very clean and tidy. We liked the fact that they would offer clean towels in the evening and also fresh beach towels were left. Food was excellent...and we were delighted that the hotel offered plenty of authentic Greek food at all meals (not always the case). We loved the olive oil night, an extra charge but well worth it as the food was excellent and plentiful. We also had a meal at the rooftop a la carte restaurant, again well worth the extra cost, 4 courses beautifully presented and with a lovely view. Service was excellent. I tend to drink mainly sparkling wine on holiday and after my initial surprise I actually really enjoyed it served over ice with a strawberry especially in the pool! Wine choices were good, local Greek wine when ordered from the bar you were given a small bottle so we were able to take these to our room and keep in the fridge to drink on the balcony. We did not have any problems getting a sunbed either at the pool or on the beach although pool beds were considerably more comfortable with padded cushions. Water shoes are needed on this typical Greek stony beach and the sea was beautifully clean and clear and a pleasure to swim in. Entertainment was low key, some singers, a DJ, a saxophonist and a violinist who we really enjoyed and spoke to after...a lovely man. All the staff were hard working, efficient, friendly and kind, special thanks to Andreas, Costas and Zoe for making our holiday such a success, we can highly recommend this hotel for providing a relaxing, authentic and fun experience.

The staff is incredibly kind, sweet and professional, and we felt like home. Our room was clen non stop, and we had amazing view of the pool and sea! All in all, we had unforgettable vacation, and we are carrying everlasting fond memories, wich we will pass on who ever asks us ( or don't ask) :) I had birthday during this vacation, and the presents from team were sweet surprise! Big thanks fom Dara and Dana from room 128, for everything!!!!!

This is a lovely hotel in a fab location. Easy walk to the village tavernas along the beach. The room was perfect, the sunbeds and pool were right outside and glorious. The staff are exceptional - Zoe, Natasha, Andreos especially but they all can't do enough for you. The air con needs to be on all the time as it is not the coldest. The fridge works best with the cupboard door open. The hotel is so well laid out and SO clean. The food is plentiful and varied with many Greek options and fab fish dishes. Chania is well worth the bus ride - a lovely city with a very pretty sea front. Highly recommend this hotel - you won't be disappointed from the moment you check in.

Excellent 10 nights holiday, fabulous hotel , great views , rooms a little dated , air con not great , food superb, entertainment a little light , needed more entertainment in the evening, the staff absolutely outstanding, would definitely recommend but take up the all inclusive plus

We have returned from a lovely week at this hotel. And I must say the Staff are amazing 👏 🤩. My comment is purely for anyone wanting to stay here. If you pay for a swim room you're sunbeds are guaranteed...if you are in upstairs rooms you will have to get up very early to get a bed..even beach ones are or can be reserved. Our room had air-conditioning but didn't work..they tried to fix it but nothing changed. If you expect a fridge it isn't..apparently just a cooling fridge...sea views amazing. But I struggled trying to cool down. Food is like any all inclusive...not amazing but you can find something. I hate negatives we did have a chilled holiday...but until air-conditioning sorted wouldn't return. Big big shout to Mandarin..one exceptional member of staff. 😍😍