The Lodge

The staff especially the cleaners

As soon as I arrived at The Lodge, I saw that it is far from being a 4-star hotel. We used some extremely steep and narrow stairs to carry our luggage up to the 3rd floor. The room was not clean enough, we cleaned it, and there was loud music from a beach bar in the room. We asked the manager about the noise and he assured us that it would be quiet after 10-11 p.m. But in the evening I could not sleep easily because of the noise. Breakfast is a joke, I said we don't go out for a transparent coffee, a croissant and a slice of toast with jam... In the evening, of course, unbearable loud music.... we didn't sleep at all, and at 24:30 we tried to tell the people at the bar to turn the music down! But they had a private party... the second sleepless night. I looked for another hotel, I found it with difficulty a day later, and I announced at the hotel that I was leaving, having one more night to endure, the third.

The service at the Lodge is beyond outstanding. Each time we have asked for anything it has been graciously given. First, prior to our arrival, I requested a room with an unobstructed balcony view. We were thrilled that our request was granted. The rooms are all oceanfront with no obstructed view, but I believe our room was hand-picked for us. Secondly, our balcony had hard back chairs so we asked the manager if we could buy them and leave them on the balcony. Immediately, he took us to their storage found chairs that were great for us. He even put similar chairs on the beach to add to the lounge chairs that were already there. He also noticed we woke up early and offered an electric kettle so we can make coffee before the restaurant opens. The breakfast, a huge western breakfast, is superb. The first morning, the bacon was not as cooked as we liked, and although we didn't say anything, when the manager came to greet us at breakfast he saw that we had not eaten our bacon. He asked if it was to our liking and we said we liked it crispy. Each morning since that time, the bacon has been perfect! For those who have read that the Bophut beach is not as desirable as others on Koh Samui, please trust us. The water and beach were extremely clean and very swimmable. My husband and I were in the sea several times a day and loved the warm water. Although it was not crowded, there were many, many people swimming everyday and night! The hostel itself is great. The bathroom is not as modern as we are used to, but it is clean and certainly functional. The room is small, but when you lie down in bed, you look straight out to the French doors to the Sea of Thailand. The floors are beautiful, hardwoods polished to a perfect shine. On the other side of the room is the door going out to the renowned Fisherman's Village and just steps from a plethora of restaurants from 5-star to take-out. We will definitely stay here again! We felt like we took a chance and our experience has been nothing but 5-star.

Good location, right on the beach and fisherman's village. The room was rather outdated, no blinds in bathroom, TV didn't work, air con struggled a bit and although included breakfast, it was just a croissant and toasts.

Unfortunately this hotel is next to a bar that plays loud music from mid-late afternoon until near midnight every day. I couldn’t read, get to sleep or have any peace and quiet. I decided to leave ten days early and they didn’t give me any refund which was within their rights not to give unfortunately.