Cape Fahn Hotel Samui

Facilities: The facilities are all new. The TV can watch TV stations and many apps. There are also IQIYI and Tencent, but they are overseas versions. The water in the swimming pool in the house is very clear. In short, it is well received. Hygiene: The room is very clean. There are many kinds of things in the mini bar every day. Except for whiskey, red wine and wine, everything else is free. There are also many snacks and desserts, which are refilled once a day. There is no way to eat or drink them all. The cleaning staff cleaned very seriously. The swimming pool is very clean. The only drawback is that there are many trees around. Occasionally, leaves will fall into the swimming pool, but it does not hinder the use at all. Environment: The hotel is the only one-island-one-hotel in Koh Samui. You need to pick up a boat or what I call a tank car to get to the island. The vegetation on the island is dense, and the beach is mainly fine sand. It is very clean and the water is clear, much clearer than other hotels. There are 22 rooms on the island, all villas. The privacy is very good, and the room is also very soundproof. There are mosquitoes in summer, but there are mosquito repellents and electric mosquito coils in the room, which are also very useful. Next to the hue restaurant is the public swimming pool, which is very large and clean. Because all the room types are villas with swimming pools, the public swimming pool is usually empty, so we booked it directly. Service: I have stayed in 3 hotels in Koh Samui, and the service of Cape Faen is absolutely NO.1. All the staff are patient and meticulous, with smiles on their faces. If you need any service, the hotel app has it, and it supports multiple languages, and you can directly enter Chinese dialogue. The service quality of the spa center is also very high, and the price is cheaper than other hotels of the same level. Before coming, I left a piece of luggage at InterContinental, and the front desk here directly helped to contact and pick up the luggage. In short, the service of Cape Faen is very satisfactory. I have stayed in many hotels in Koh Samui, and Cape Faen is indeed a good choice, recommended⸂⸂⸜👊⸝⸃⸃

The overall experience is very good, the service is very good and the app is easy to use. The breakfast is in the form of ordering + buffet and tastes good. You can go directly to the spa and longtai restaurant when you go out, which is very convenient. The spa staff is very friendly and the massage is also very professional. The sea view of the room is very beautiful and blue when the weather is good. But the only drawback is the hygiene problem. Sometimes the cleaning room does not clean the fallen leaves on the terrace outside. The floor is not clean enough. After sleeping, I found brown stains on the pillow. After reporting it to the hotel, the sheets were changed immediately, but there was no apology. As for the problem of bugs in the room, I think it is unavoidable in the original ecological environment of the hotel, which is understandable. In general, the flaws do not outweigh the merits. It is a very special experience. I will come again next time